Safewill Reviews

Name: Safewill
Address: 28 Foveaux Street, Surry Hills, Sydney
Rating: 4.86

4.9 Rating 1,413 Reviews

98 %

of reviewers recommend Safewill

Company Reviews

Metrics

Info

4.9

Based on 1,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Safewill:

Australia's most trusted digital Will-writing platform. We've taken the stress, hassle and cost out of writing your bespoke legal Will.

Visit Website

Phone:

1800103310

Email:

adam@safewill.com

Location:

28 Foveaux Street,
Surry Hills
Sydney
2010

Write Your review

Tell us how Safewill made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the support provided and the efficiency.”

Helpful Report

Posted 3 years ago

We are always here to help, Melissa. Thank you for your review!

Posted 3 years ago

“So helpful to have the Live Chat available. Excellent idea to be able to have my partner's will form populated ready for him to proceed after I had done the original filling in. I found the Gift section the hardest to fill in as I had 15 beneficiaries with different amounts and I really needed better guidance before beginning the process. However I did appreciate the notes which followed most headings before one tackled them. Such a great idea to encourage Charitable organisations within the Will.”

Helpful Report

Posted 3 years ago

Thanks so much for your review, Georgia. We are always a phone call away if you need further clarification and are so pleased that you were able to manage your affairs using our platform!

Posted 3 years ago

“This was simple and efficient. It removed the anxiety often associated with undertaking such an important family task. Thanks Safewill!”

Helpful Report

Posted 3 years ago

Thank you for your very kind review Larry! Glad we could help you tick this off your to-do list.

Posted 3 years ago

“A straightforward, easy to follow method of writing my will with the added benefit of the online platform to ensure those I leave behind can action my wishes with confidence as to their legal accuracy, security from tampering and timestamping to ensure there's no wondering if its truly my most recent will.”

Helpful Report

Posted 3 years ago

Thank you for your review, Janelle. We are so pleased you were able to manage your affairs with us!

Posted 3 years ago

“This was such a simple process and we now have peace of mind that our affairs are in order. The team at Safewill were really helpful and responsive. Thank you.”

Helpful Report

Posted 3 years ago

We are so thrilled to hear that, Marina. Thank you for your very kind review!

Posted 3 years ago

“What a Godsend this company is. For a pensioner it is very difficult to find the money to have this done by a solicitor. It is so easy to do your own online, simply follow the prompts and tips along the way and you are done, I would recommend this service to anyone. Well done Safewill, your actions and help have taken a big weight off my shoulders.”

Helpful Report

Posted 3 years ago

Michael, we appreciate your very kind review and thank you for choosing us to manage your affairs. We are always a phone call away if you need a hand with anything!

Posted 3 years ago

“Safewill makes writing a will so so easy. There were prompts along the way as well as someone to message if I needed it. Once I had completed filling out the different parts, it was sent off to legals to be reviewed. I am looking forward to receiving my will via email. Thank you so much.”

Helpful Report

Posted 3 years ago

Thank you Mary for your very kind words. We're so glad that we could help you tick it off the list, and make it easy to do so 👍

Posted 3 years ago

“Super easy to create, great team to work with. Ask for Pascal, who made it such a breeze! Very good model for helping people create wills without having to engage exxy lawyers for simple execution at reasonable prices. Already recommending to all my friends !”

Helpful Report

Posted 3 years ago

Aarti, thank you for your review. It was a pleasure being able to assist you with your Will-writing process, and are so pleased you were able to manage your affairs using our platform!

Posted 3 years ago

“Very easy to use, and quick and thoughtful responses to my queries. Thank you!”

Helpful Report

Posted 3 years ago

Thank you, Jessica, so glad you found the Safewill easy and helpful :)

Posted 3 years ago

“Easy to use”

Helpful Report

Posted 3 years ago

We're so glad, Han!

Posted 3 years ago

“Very easy to use for your basic style of Will. Very quick return time and excellent responsive service to any questions. Very good value for money and the end Will is detailed enough.”

Helpful Report

Posted 3 years ago

Thank you so much for your review, Douglas. We are so pleased to hear and are always here to help!

Posted 3 years ago

“Easy and straightforward to use and reasonably priced”

Helpful Report

Posted 3 years ago

Thanks for the review. Glad you found the process easy to complete!

Posted 3 years ago

“Really easy and straight forward. Will be doing my husbands as well soon through Safewill.”

Helpful Report

Posted 3 years ago

So glad we can help both you and your husband, Katie 👍

Posted 3 years ago

“I couldn’t get over how easy this was to fill out. It literally prompts you every step of the way.”

Helpful Report

Posted 3 years ago

Love hearing that Mandy ❤️

Posted 3 years ago

“Extremely easy to navigate. Been putting this off for ages. Adam and his team have a product that should appeal to everyone. They speak English not gibberish.”

Helpful Report

Posted 3 years ago

Thank you Samantha for your very kind words. We're so glad that we could help you tick it off the list, and make it easy to do so 👍

Posted 3 years ago

“Quick and easy... something we've been meaning to do for ages and Safewill made it all happen in a few minutes. You can update at anytime so we got the basics done and it has made us think about what additional things we want in our Wills which we will add later.”

Helpful Report

Posted 3 years ago

Thanks for the review Neil. So glad you'll be taking advantage of our unlimited updates!

Posted 3 years ago

“Easy as process. They were super helpful and responded via chat straight away. Would definatley recommend them to everyone”

Helpful Report

Posted 3 years ago

Thrilled that our team were able to help you. Thanks for the recommendation

Posted 3 years ago

“easy to use”

Helpful Report

Posted 3 years ago

Great to hear Anita. Thank you 😊

Posted 3 years ago

“Easy and quick with good customer support”

Helpful Report

Posted 3 years ago

Glad our support team were able to help you Bridget 😊

Posted 3 years ago

“Super easy, just filled out my details and everything was done for me.”

Helpful Report

Posted 3 years ago

Great to hear you found the process easy. Thanks for the review Lauren 😊

Posted 3 years ago

Safewill is rated 4.9 based on 1,413 reviews