Safewill Reviews

Name: Safewill
Address: 28 Foveaux Street, Surry Hills, Sydney
Rating: 4.87

4.9 Rating 1,409 Reviews

98 %

of reviewers recommend Safewill

Company Reviews

Metrics

Info

4.9

Based on 1,409 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Safewill:

Australia's most trusted digital Will-writing platform. We've taken the stress, hassle and cost out of writing your bespoke legal Will.

Visit Website

Phone:

1800103310

Email:

adam@safewill.com

Location:

28 Foveaux Street,
Surry Hills
Sydney
2010

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt and easy to use. Has put my mind at ease and taken a weight off my shoulders as I am 76 years old and had been putting this off for many years and still hope my family does not have to read this for many years to come. Thank you Safewill. I would recommend this online service to all as it is so easy to use and the satisfaction of having this done is enormous.”

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Posted 4 years ago

Thanks Bob, we appreciate the kind words and we're glad that you found the satisfaction of ticking it off the list!

Posted 4 years ago

“Process was very easy to understand and straight forward. Customer service support was excellent. Thank you for taking away the stress and large expense associated with writing a Will.”

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Posted 4 years ago

Thank you so much Lynette, we're glad our team could help 👍

Posted 4 years ago

“The website is very easy to navigate around, the online form was a breeze to fill out, the whole process was fast Added bonus is that you make changes at any time in your time plus you can upload your signed will Recommend it”

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Posted 4 years ago

We love hearing that. Thanks so much for the review Euan 😊

Posted 4 years ago

“Simple and easy process, however there isn't any where to write notes or extra information. I was charged twice and contacted the staff via chat and the refund was processed immediately. Exceptional Customer Service thus far.”

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Posted 4 years ago

Thanks for the review Amanda. So glad our customer support team were able to help you

Posted 4 years ago

“Very user friendly. Didn’t take long at all”

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Posted 4 years ago

Great to hear you found the process quick and easy. Thanks Shirlene

Posted 4 years ago

“Quick and very easy to do. Thanks.”

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Posted 4 years ago

Thanks Tash! Glad we could help 👍

Posted 4 years ago

“Quick and easy to get our wills done. The website is easy to use and the price is very reasonable, especially if you get more than one will done.”

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Posted 4 years ago

We're glad we could make it easy for you Rob!

Posted 4 years ago

“I had this on my list of things to do for too long. The process was straight forward and when I had a question I got support immediately. I decided to make a change after it was approved and a new copy was provided in less than 24 hours. As they partnered with a charity I support I was provided with a coupon to save me a bit on the cost of the will. I had planned to include the charity as a beneficiary and this motivated me to stop postponing something so important in life. Highly recommended.”

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Posted 4 years ago

Thanks for the review Scott. Great to hear you were able to finally tick it off the list, and support your favourite charity at the same time 👊

Posted 4 years ago

“Very helpful got everything done i needed, fantastic service. had no issues!”

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Posted 4 years ago

Great to hear it James. Thanks for your review 😊

Posted 4 years ago

“Fantastic”

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Posted 4 years ago

Glad you had a fantastic experience with us Beverley 👍

Posted 4 years ago

“Easy to follow and complete, I recommend Safewill to anybody who is yet to make one. The user friendly platform makes completing your will very easy and quick.”

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Posted 4 years ago

Thanks so much for recommending us Tamara!

Posted 4 years ago

“Easy to and very responsive customer service.”

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Posted 4 years ago

Fantastic to hear Cherry. Thanks for the review

Posted 4 years ago

“Easy to use and Adam was available to answer questions I had. Thank you.”

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Posted 4 years ago

Great to hear our team were able to help you Sarah!

Posted 4 years ago

“My husband and I have been talking for ages about finally having our Wills made. It's something we've been putting off for ages. I'm a member of a few financial groups and Safewill came recommended by a few people. I liked that I was able to play around with the website and actually work on the Will before having to pay any money. I was even able to ask questions through the live chat to clarify things before I had to pay. Once I was happy with how everything was set up, I went ahead and paid the fee and it took about 1-2 days to get my will back. Now I feel good that I have peace of mind, and a year to make changes in case I remember something I've forgotten.”

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Posted 4 years ago

Thanks so much for the lovely review Isabel. We're thrilled we could help you and your husband tick it off the list 😊

Posted 4 years ago

“Easy fast and hassle free”

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Posted 4 years ago

Thanks so much Kurt. Glad to hear you found the platform easy and quick to use 👍

Posted 4 years ago

“Super easy to do, and the customer service via chat was quick and helpful!”

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Posted 4 years ago

Thanks for the feedback Leanne. We're thrilled we could help you!

Posted 4 years ago

“EASY TO FILL OUT AND THE STAFF WAS EXTREMELY HELPFUL. THANK YOU SAFEWILL.”

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Posted 4 years ago

Such a pleasure helping you Bob. Thanks so much for the review

Posted 4 years ago

“I highly recommend this service. It is so user-friendly; easy to follow; comprehensive (even my pet is considered, and I really like the aspect of indicating preferences for my funeral, etc). The process was quick and simple to follow. The end-result is a clearly written set of instructions which are detailed to my requests and preferences. I had continually put Will Creation into the "too hard" basket because it always seemed too challenging to decide how to succinctly indicate my wishes, but the Safewill document removed all of that fear and difficulty. The cost is more than reasonable too! Much better than the costs which other avenues quoted to me. There is also the surprise bonus of free adjustments available over the coming 12 months - another fear-slayer because this is one of those areas whereby once one begins to think more deeply, the more one realises something else to take into consideration. Thank you Adam for being the clever innovative young Lawyer who has so competently addressed a massive need of so many! Let me also state that the load has been massively lifted off my shoulders! Knowing that I now have a legal Will is such a relief!”

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Posted 4 years ago

Beverley thank you so much for the most wonderful feedback. We're thrilled that we could help you tick this off the list, and that the load has been lifted from your shoulders! Looking forward to continuing to help you however we can, Adam and the Safewill team

Posted 4 years ago

“I have been planning on putting a Will together for some time but had always put it in the too hard basket. COVID19 gave me the push I needed! I had an old draft of one a friend had done but wanted a platform to produce a more updated version. I did research and was impressed by the Safewill reviews. My Will is not complete but I now have the foundation to build on. Very impressed at how simple it was.”

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Posted 4 years ago

Thanks Bronwyn. So glad we could help you tick it off the list 👊

Posted 4 years ago

“The interactive online help to facilitate the Will making process extremely easy. Any queries along the way are clarified right at the spot. Glad I have found this service and please to have a peace of mind.”

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Posted 4 years ago

We're thrilled that we could help you with your Will and give you the peace of mind that you're covered! Thanks Kwan 😊

Posted 4 years ago

Safewill is rated 4.9 based on 1,409 reviews