Safewill Reviews

Name: Safewill
Address: 28 Foveaux Street, Surry Hills, Sydney
Rating: 4.87

4.9 Rating 1,408 Reviews

98 %

of reviewers recommend Safewill

Company Reviews

Metrics

Info

4.9

Based on 1,408 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Safewill:

Australia's most trusted digital Will-writing platform. We've taken the stress, hassle and cost out of writing your bespoke legal Will.

Visit Website

Phone:

1800103310

Email:

adam@safewill.com

Location:

28 Foveaux Street,
Surry Hills
Sydney
2010

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would definitely recommend SAFEWILL - a very simple, concise and easy process. The turnaround was very prompt and the instructions were very easy to navigate.”

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Posted 3 years ago

Thank you for your kind review, Margie :) So happy to hear about your positive Safewill experience.

Posted 3 years ago

“Highly recommend SAFEWILL - such a simple and easy process, with prompt turnaround and follow up emails with comprehensive instructions. Amazing customer service!”

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Posted 3 years ago

Many thanks, Louise, so glad we could support you in completing your Will with Safewill!

Posted 3 years ago

“What a great service. Helpful, easy to use.”

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Posted 3 years ago

Thank you Timonthy!

Posted 3 years ago

“Safewill was easy to complete. I appreciated the straightforwardness. It made it simple to list assets, nominate executors and provide my beneficiaries. When I had a question it was answered in the chat immediately”

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Posted 3 years ago

Thank you, Tim. So glad you found our platform so easy to use! We try our best to make the process as straightforward as possible :)

Posted 3 years ago

“very easy to complete and someone available at all times to help if needed recommended to all my family and friends kind regards juliejulie”

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Posted 3 years ago

Thank you Julie, so happy to hear you were satisfied with our service :)

Posted 3 years ago

“The process was so easy and seamless. I was very impressed as I am often sceptical of online services. They responded quickly and professionally. I have no hesitation on recommending Safewill.”

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Posted 3 years ago

Thank you, Christine! Great to know we were able to support you in completing your Will online :)

Posted 3 years ago

“Efficient & great communication. A simple way to complete your will without any hassles. Easy to submit & update to suit the changes in life. Thoroughly recommended.”

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Posted 3 years ago

Thank you for your review, Mark! Glad you found our platform so easy to use :)

Posted 3 years ago

“Very straightforward and easy to complete. Good that they make themselves the backup executor too - just in case it’s needed. Yes - I’d recommend them.”

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Posted 3 years ago

Thank you for your review Leeanne :)

Posted 3 years ago

“Super easy and wonderful fast service. Highly recommend”

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Posted 3 years ago

Thank you Maree! So glad to hear you were pleased with our service :)

Posted 3 years ago

“I found Safewill be the easiest, most efficient way to complete my will. I have been putting it off for years, as I assumed going to a lawyer was the only way to do this until a friend recommended SafeWill. I in turn have now recommended it to all my extended family and friends.”

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Posted 3 years ago

Thank you for this review Maureen :) We are so glad we were able to help you in completing your Will!

Posted 3 years ago

“Prompt reply. Delivered as promised and came through with refunds.”

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Posted 3 years ago

Thank you Therese, glad we could help :)

Posted 3 years ago

“It was an easy process and the feedback made me feel better and decrease uncertainty.”

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Posted 3 years ago

That is so great to hear Liz :) Customer experience is our #1 priority. It's great to hear we were able to put your mind at ease during this process.

Posted 3 years ago

“Easy to join and a good service”

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Posted 3 years ago

Thank you for your review Christopher :)

Posted 3 years ago

“The process was made easy thanks to the online and phone staff l am a very happy customer Thanks Safewill team”

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Posted 3 years ago

Thank you Tanya :) Glad we could help.

Posted 3 years ago

“Create instructions and less time consuming and costs involvrd”

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Posted 3 years ago

“It was a very easy process and any questions I had were very quickly answered via online chat. Another great feature of Safewill is your will being reviewed legally before it is ready for download. Safewill was by far the best online will website I found and I was very happy with the whole process. Thank you so much Adam for making my will so easy to complete.”

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Posted 3 years ago

Thank you for your review Basia :) So glad you were pleased with our service! Regards, Adam

Posted 3 years ago

“It was quick. Signed, seal and delivered. I will recommend to others. Thankyou”

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Posted 3 years ago

Thanks so much for your review Annette!

Posted 3 years ago

“Lilia was absolutely brilliant, she has so much patience to explain everything to you & walk you through the process. I couldn’t have got the same result on my own. Thankyou both Adam & Lilia for your understanding, help & professionalism”

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Posted 3 years ago

“I was very happy with the process of filling in the will, and also by the helpful advice from the people i spoke to.”

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Posted 3 years ago

Thanks so much for your reveiw, Douglas!

Posted 3 years ago

“Great service , advice and would recommend”

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Posted 3 years ago

Thank you Anna Maria! So happy to know you were please with our service :)

Posted 3 years ago

Safewill is rated 4.9 based on 1,408 reviews