Safewill Reviews

Name: Safewill
Address: 28 Foveaux Street, Surry Hills, Sydney
Rating: 4.87

4.9 Rating 1,408 Reviews

98 %

of reviewers recommend Safewill

Company Reviews

Metrics

Info

4.9

Based on 1,408 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Safewill:

Australia's most trusted digital Will-writing platform. We've taken the stress, hassle and cost out of writing your bespoke legal Will.

Visit Website

Phone:

1800103310

Email:

adam@safewill.com

Location:

28 Foveaux Street,
Surry Hills
Sydney
2010

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So simplified and easy to use and do.. something I’d put off for years..this is a great site and extremely people friendly. It made it fun to do and I never would have imagined that I’d say that when doing my will. A massive Thankyou to SafeWill and their team for their offer in March of a free will. It actually feels good to have this finally done.”

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Posted 3 years ago

Thank you for your review, Bridget :) So glad you have that peace of mind now that your Will is complete!

Posted 3 years ago

“Good system and very helpful staff. Communication was a bit of an issue with some confusion around the process. In the end all sorted out well.”

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Posted 3 years ago

Thank you for your review, Gary! Please to know you were please with our service and we were able to help solve any confusion during the process.

Posted 3 years ago

“Very easy to follow the instructions to create the Will.”

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Posted 3 years ago

Thank you for your review :) We are pleased to know you found the process so easy!

Posted 3 years ago

“I would like to thank the team at Safewill for making the process so simple and easy”

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Posted 3 years ago

Thank you Harkishan! Happy we could help :)

Posted 3 years ago

“Preparing our wills was something we would do ‘soon’ and yet never seemed to have the time. We found Safewill to be super easy and took us both half an hour. They made the process so easy and were on standby via chat when I needed them. Such a great idea to write your will online without fuss and I have recommended safewill to all my family and friends”

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Posted 3 years ago

Thank you Amanda and Mark for your kind words! We are so glad to have been able to support you both in completing your Wills :)

Posted 3 years ago

“I found the process easy to do. It was one of those things I had been putting of doing but I am happy it is done now. Thankyou to safe will for your help and advice.”

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Posted 3 years ago

Thank you for your review, Johanna! Glad the team were able to help you tick this of your list :)

Posted 3 years ago

“I would like to thank the team at Safewill for making the process so simple and easy”

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Posted 3 years ago

Thank you so much, Sumithira! We are always here to help :)

Posted 3 years ago

“I have not yet received any confirmation that my free will has been finalized after many weeks of me filling in the details.”

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Posted 3 years ago

“Very happy with this service, this is a job that needs to be done but it was always not on the urgent list, it is a very easy affordable platform to use.”

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Posted 3 years ago

Thank you for your review Matt!

Posted 3 years ago

“It was very easy to use, and staff were very helpful”

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Posted 3 years ago

Thanks so much, Douglas! Glad we could help you in completeing your Will.

Posted 3 years ago

“Very happy to have it all done, easy enough and enough help available on line, biggest bonus didn't have to leave home to do it, no pressure and not expensive”

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Posted 3 years ago

Thank you so much for your review, Stephen! We are so glad to hear you were able to complete your will from the comfort of your own home, using our easy to use platform :)

Posted 3 years ago

“I haven't completed it yet but it seems like a great idea”

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Posted 3 years ago

“Easy and simple procedures. On line chat is efficient and quick to respond.”

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Posted 3 years ago

Glad you found the platform and online team so easy to utilise, Boon :)

Posted 3 years ago

“User friendly enough to set up and the cost was reasonable.”

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Posted 3 years ago

Angela, thank you so much for your kind review. We are so pleased that we were able to answer all your questions and help you with your Will! Please do call if you ever need further support :)

Posted 3 years ago

“Had not received the documentation and had to followup (it was not in my junk or deleted messages either). However, once followed up with Safewill, this was looked into very promptly (even though a request to was sent faster). My only concern is that this is not something that once you submit you think about everyday, and if not received it can easily be forgotten by someone. Therefore, just make sure you set a note to remember to followup if you do not hear back after submitting the order.”

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Posted 3 years ago

“It was quite easy to follow. I was pleased that an expert was there to offer guidance and the approval came quickly. However, I really wanted to appoint enduring power of attorney, both financial and medical treatment, so I hope that will be added soon. In a previous will from 2009 I was able to leave money to my grandchildren. It did not seem possible with Safewill so I would have liked the flexibility to do so.”

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Posted 3 years ago

“Very happy with service. Thorough and professional. Highly recommended!”

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Posted 3 years ago

Thanks so much, Peter :) We appreciate your review!

Posted 3 years ago

“Happy with the procedure overall, just a little fiddly at times”

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Posted 3 years ago

Thank you for your Review Tim :) We are always trying to improve our product. Please feel free to call if ever you need any support with the platform.

Posted 3 years ago

“Easy to use”

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Posted 3 years ago

Thanks for the review, Dean!

Posted 3 years ago

“Super quick and great service. I highly recommend Safewill”

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Posted 3 years ago

Thanks for your review, Brendan. We are so glad!

Posted 3 years ago

Safewill is rated 4.9 based on 1,408 reviews