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Saga Reviews

3.6 Rating 1,448 Reviews

65 %

of reviewers recommend Saga

Company Reviews

3.6

Based on 1,448 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5

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Saga 1 star review on 7th June 2024

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Saga 1 star review on 20th October 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the service would be better if got some kind of reference from them to keep either letter or email”

Helpful Report

(Car Insurance) - Posted 3 years ago

“I was recommended to choose Saga by Gocompare and Ihave not regretted it The process was clear, done on line and the documents were easy to print. The language used was clear and logical.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“One of the few companies who pick up the phone in a short time. The minimum of automated stages to go through and a clear knowledgeable native English speaker dealing with you.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“This was an easy process to apply and very efficient telephone service plus written follow up of what was agreed.”

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(Car Insurance) - Posted 3 years ago

“Saga were very clear and understandable , and i would highly recommend them. 10/10”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Polite and efficient”

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(Car Insurance) - Posted 3 years ago

“very friendly and helpful.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“House insurance cover GOOD. A bit pushy when it comes to car Insurance”

Helpful Report

(Home Insurance) - Posted 3 years ago

“We have found Saga very good to deal with little waiting time on the phone, we have a number of policies with them and have always found them to be competitive. Based upon our experience we would definitely recommend them for motor and health insurance.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“OK”

Helpful Report

(Car Insurance) - Posted 3 years ago

“very good”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Saga quote just under 800 pounds, for my mother's 3 bed semi. Similar cover from L.V= just under 300 pounds. Draw your own conclusion.”

Helpful Report

Posted 3 years ago

“I’ve never used Saga before because they’re normally too expensive for me, but I am enjoying their backup since I took out car insurance. John”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Although not the cheapest car insurance I at least know where I stand for the next two years. I also have my home insurance with SAGA and the annual price increase is manageable and not excessive.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Rang to cancel my car insurance ,but Claire was very helpful in sorting out my new policy.”

Helpful Report

Posted 3 years ago

“Brilliant company and a great service quick and easy very helpful”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Telephoned to get information about adding my son as an additional driver on my policy, spoke with a very helpful Saga rep who explained what was required and sorted out what I had to do, excellent, straightforward servive.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“I found Saga Car Insurance a very good company. Communication and general information was excellent. In my view that’s very important.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“As I’m swapping cars with my daughter for a holiday, I contacted Saga to put her on my insurance temporarily. After failing three times online, I finally chatted online and gave all the details. Although my daughter is in her early fifties, with a clean licence and no convictions or insurance claims, they refused on the basis that the underwriter wouldn’t accept her. They would, however accept her for twelve months with an additional fee of £100. Needless to say I refused, cancelled my policy and have found another company to cover us all for £120 less than Saga’s quote. No one has apologised, or tried to sort it out, even though I’ve been with you for a few years. Shame on you”

Helpful Report

Posted 3 years ago

“Helpful staff. Answered all my queries efficiently. Very happy with the service.”

Helpful Report

(Car Insurance) - Posted 3 years ago

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Saga is rated 3.6 based on 1,448 reviews