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Saga Reviews

3.6 Rating 1,448 Reviews

65 %

of reviewers recommend Saga

Company Reviews

3.6

Based on 1,448 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5

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Saga 1 star review on 7th June 2024

Saga 5 star review on 8th November 2022

Saga 1 star review on 8th April 2022

Saga 1 star review on 20th October 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“"All is good with insurance and it give peace of mind to know it is in order."”

Helpful Report

(Car Insurance) - Posted 2 years ago

“"Good service "”

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(Car Insurance) - Posted 2 years ago

“"Clear and helpful with good advice efficient service "”

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(Car Insurance) - Posted 2 years ago

“bought a £200k house and a 10k car yet saga refused me when I wanted to pay monthly and the blamed it on experian...my rating with them is 976”

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Posted 2 years ago

“"Very good company and easy to deal with"”

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(Car Insurance) - Posted 2 years ago

“"Easily set up through Go Compare and best value I could find."”

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(Car Insurance) - Posted 2 years ago

“"You get what you want and its easy to purchase it."”

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(Home Insurance) - Posted 2 years ago

“"Easy to deal with, and saved me money, couldn't ask for more!"”

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(Car Insurance) - Posted 2 years ago

“"Been on Saga holidays many times - tney seem OK on Europena long stay holidays in winter. But on recnt trip to Canada we paid \u00a31500 each for seat upgrade - THEY DIDNT EVEN GET US 2 SEATS NEXT TO EACH OTHER - so maybe long haul is not their forte\r\ncompaned mabe a coiupe of months ago - still no resolution.\r\n\r\n "”

Helpful Report

(Car Insurance) - Posted 2 years ago

“"First time with Saga and so far all good, good rates, good comms, \ud83d\udc4d"”

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(Car Insurance) - Posted 2 years ago

“"Had a few issues regarding incorrect dates\/times, whilst trying to source documents too enable excess refund.\r\nsome earlier issues regarding a new staff member recording my motor incident, In fairness Saga apologised & forwarded a\r\ngift.\r\nI would use Saga again , without any hesitancy we are all capable of minor slip-ups, & I thought the way it was handled was \r\nvery professional."”

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(Car Insurance) - Posted 2 years ago

“"Pleasant and efficient service. I am staying!!!"”

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(Car Insurance) - Posted 2 years ago

“straightforward form filling. no headaches. Great price.”

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Posted 2 years ago

“call them as was having problems with the online taking my cash response time under 4 min still waiting on my docs tho”

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Posted 2 years ago

“Saga worst insurance company can not get through then get cut off countless emails asking to contact us. Had a car accident no fault of mine on 27 th of march 2022 still not repaired”

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Posted 2 years ago

“"The true worth of insurance is only revealed when you need to make a claim. Saga were brilliant and sorted it all for me. "”

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(Home Insurance) - Posted 2 years ago

“My advice is never insure with Saga 1 email to tell me to contact claims to discuss car being written off. Two weeks of leaving messages and emailing no body replies. My advice is to find another company............ SAGA is the worst i have ever delt with.”

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Posted 2 years ago

“Don’t assume that because you booked an adults only holiday with Saga the hotels you stay in are child free - they are not! Totally misleading.”

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Posted 2 years ago

“Car insurance Good competitive rate Received document promptly Easy to follow instructions Not time consuming at all”

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Posted 2 years ago

“Saga car insurance has to be the worst insurance company I’ve ever dealt with,do yourself a favour and avoid them”

Helpful Report

Posted 2 years ago

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Saga is rated 3.6 based on 1,448 reviews