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Saga Reviews

3.6 Rating 1,430 Reviews
66 %
of reviewers recommend Saga
3.6
Based on 1,430 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5

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Saga 1 star review on 7th June 2024
John Nicholson
Saga 5 star review on 8th November 2022
Shazbuc
Saga 1 star review on 8th April 2022
Anonymous
Saga 1 star review on 20th October 2020
Darren G
Anonymous
Anonymous  // 01/01/2019
Customer service is non existence They are a complete disgrace There's a message to say they will call you back within 24hrs Which is totally a lie as They never do Will never recommend to anyone Totally a disgraceful company
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Posted 2 years ago
Excellent insurance company and great communication
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Posted 2 years ago
Well priced for moderate mileage
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(Car Insurance) - Posted 2 years ago
Very good experience
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Posted 2 years ago
Excellent and very competitive and helpful
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(Car Insurance) - Posted 2 years ago
Very satisfied with my insurance.
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(Car Insurance) - Posted 2 years ago
I have periodically used Saga insurance for both car a house and buildings cover. Currently renewed my Saga car insurance and actually had a net reduction in the premium and the 3 year deal which can be cancelled at any renewal date was a further benefit. The quote and negotiatin far undercut and quotes from the comparison sites. They also dealt fairly with me on a my fault claim in 2020.
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(Home Insurance) - Posted 2 years ago
One of the best companies to deal with , They made it very easy and I am really pleased with the insurance I have got .
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(Car Insurance) - Posted 2 years ago
Very helpful and friendly
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(Car Insurance) - Posted 2 years ago
Excellent customer service
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(Car Insurance) - Posted 2 years ago
The price is very important
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(Car Insurance) - Posted 2 years ago
Very poor service and no customer loyalty. Would not use them again!
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(Home Insurance) - Posted 2 years ago
Good price documents arrived quickly & always update me on offers on other services can't fault them
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(Car Insurance) - Posted 2 years ago
Brilliant and very useful easy to understand website. A great company to deal with. Thank you saga
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Posted 2 years ago
Very good 10/10
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Posted 2 years ago
Switched to Saga last year after my old insurance company kept upping price Even though I was doing less mileage and hadn’t made any claims in more than 10 years Saga saved me just over £100
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(Car Insurance) - Posted 2 years ago
No problem whatsoever to date.Ask me again if I have to make a claim
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(Car Insurance) - Posted 2 years ago
I found Saga very good excellent quotes for the older driver and they are a reliable firm.
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(Car Insurance) - Posted 2 years ago
Excellent customer service - the best experience I have ever had with an Insurance company. Everything regarding my claim went smoothly and they couldn’t have done more to make sure I was supported throughout.
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(Car Insurance) - Posted 2 years ago
bump price up after first year
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Posted 2 years ago
Saga is rated 3.6 based on 1,430 reviews