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Saga Reviews

3.6 Rating 1,430 Reviews
B
Happiness Grade
B

Customer Service - Good

76.60%
Industry Average
Excellent service
posted 3 months ago - Thomas Hedley
Previously I was with Saga for few years and their service was good.
posted 3 months ago - Mohdmansur Alam
Overall Great service after my claim , Good communucation all round. Great hire car and repair seevice !
posted 3 months ago - Chris Haynes
Was shopping around Found I could get a cheaper policy but when you added the extras required to get to the Saga plus level I found to renew with Saga made sence The call centre staff has been excellent for customer service The 3 year renewal promise is a no brainer considering that increasing prices are on growing I would highly recommend them.
posted 10 months ago - John Fro Airdrie
Spoke to one of your representatives today to renew our car insurance & recieved the kind of customer service that you don't often get these days. Gareth Stoodley gave us all the infomation & advice we needed in a clear, polite & procise way, & we would like to thank him very much for all his help. V. A. Powell.
posted 2 years ago - Anonymous
Straightforward competitive value for money and efficient service with no hidden surprises
posted 2 years ago - Bettina Bacall-Ishack
I have been buying my car insurance through this company for several years now and the customer service has always been excellent! They now do 3 year fixed price car insurance which helps to keep costs down. Give them a try!
posted 2 years ago - Carol Blakebrough
Good telephone service.
posted 2 years ago - Susan Lawrence
Great customer service. Keep you updated and invite you to enter their free competitions.
posted 2 years ago - Gillian Stringer
What is there to investigate that will take that long,? apparently that’s their procedure! Poor customer service and aftercare.
posted 3 years ago - Anonymous