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Saga Reviews

3.6 Rating 1,430 Reviews

66 %

of reviewers recommend Saga

Company Reviews

3.6

Based on 1,430 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5

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Saga 1 star review on 7th June 2024

Saga 5 star review on 8th November 2022

Saga 1 star review on 8th April 2022

Saga 1 star review on 20th October 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problems with Saga whatsoever, would recommend.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Having not had to make a claim for years someone ran into the back of my car in July. Saga has a claim company called claimfast, they have been fantastic so glad I'm with SAGA. Hopefully the renewal quote will be good enough again to stay with them”

Helpful Report

(Car Insurance) - Posted 6 years ago

“I’ve had car insurance with saga 3 or 4 times now and I can not fault them. First Class.”

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(Car Insurance) - Posted 6 years ago

“Took out house insurance through Quidco expecting £95 cash back. Surprise surprise the transaction hasn’t tracked. Wish I’d read these reviews before. Stay away from SAGA they are a con. STAY AWAY RUN AWAY. SAGA ARE A CON TRICK.”

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Posted 6 years ago

“have not had any problems so far.”

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(Car Insurance) - Posted 6 years ago

“Professional and very good prices for senior citizens.”

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(Car Insurance) - Posted 6 years ago

“Easy and glad to say never used”

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(Car Insurance) - Posted 6 years ago

“A bit disappointed in the cost, seeing as I took out car and house insurance together. I have since found out I could have paid a lot less with other insurance companies. Bearing in mind I have had house insurance for 52 years with 1 claim for £400 storm damage, and only 1 minor claim on motor insurance 15 years ago.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“taken out saga travel insurance many times always happy with premium,had insurance with them for trip to majorca in june with declared medical conditions. Had quote last week for trip to majorca in september same medical conditions as before premium increased by £482 , rang saga to question why,told because i had birthday in july, £482 MORE FOR BEING 2MONTHS OLDER. THEN HAD QUOTE AGAIN FROM SAGA WITH LATER DATE OF BIRTH.IE 1YEAR YOUNGER STILL SAME PRICE .NOTHING SHORT OF A RIP OFF.NEEDLESS TO SAY WILL NOT BE USING OR RECOMMENDING SAGA AGAIN. I also see they have changed underwriters since we purchased our first insurance”

Helpful Report

Posted 6 years ago

“Great cover at a tremendous price. Policy sent online within 30 minutes”

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(Car Insurance) - Posted 6 years ago

“I have never dealt with this company before such an easy company to deal with from get a quote to paying”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Car insurance. Changed car, exorbitant additional costs plus £25 admin fee! Avoid like the plague”

Helpful Report

Posted 6 years ago

“I like SAGA.I have no complaints whatsoever. I like it that their call centres are in the UK. I have both my house insurance and motor insurance with SAGA. No complaints with either.”

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(Car Insurance) - Posted 6 years ago

“Good customer and at good price as well.”

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(Car Insurance) - Posted 6 years ago

“Very good”

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(Car Insurance) - Posted 6 years ago

“They were very helpful and answered all our questions .”

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(Car Insurance) - Posted 6 years ago

“I have used saga before and I just like their way of dealing with everything and they are always friendly and polite”

Helpful Report

(Car Insurance) - Posted 6 years ago

“The website was so simple to use, and the response was more or less immediate”

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(Car Insurance) - Posted 6 years ago

“Easy way to sort your insurance”

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(Car Insurance) - Posted 6 years ago

“I had a small fire in the kitchen, I rang the helpline I was advised to get an estimate, the assessor came round agreed repair all within a week. So I was very satisfied.”

Helpful Report

(Home Insurance) - Posted 6 years ago

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Saga is rated 3.6 based on 1,430 reviews