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Saga Reviews

3.6 Rating 1,430 Reviews

66 %

of reviewers recommend Saga

Company Reviews

3.6

Based on 1,430 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5

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Saga 1 star review on 7th June 2024

Saga 5 star review on 8th November 2022

Saga 1 star review on 8th April 2022

Saga 1 star review on 20th October 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a replacement windscreen, paid excess of £75 so do not lose no claims. All dealt with in a professional manner, while still being human. Best thing when you phone up you do not have to deal with an automated system, you speak to a person straight away.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“good prices and very helpfull”

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(Car Insurance) - Posted 9 years ago

“Hope Saga are compedetivei price wise come Septembe3r”

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(Car Insurance) - Posted 9 years ago

“Best value”

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(Car Insurance) - Posted 9 years ago

“Everything was very straight forward very good”

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(Car Insurance) - Posted 9 years ago

“Friendly, personal service with one person. I had a query which was answered immediately, no putting on hold or call back. An excellent service I would recommend to anyone.”

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(Car Insurance) - Posted 9 years ago

“I have been very impressed with Saga who have acted promptly and with my best interest at all times and would recommend them most highly.”

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(Car Insurance) - Posted 9 years ago

“very good”

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(Car Insurance) - Posted 9 years ago

“Very helpful and friendly.”

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(Car Insurance) - Posted 9 years ago

“Go Compare made it easy to choose a provider and dealing with Saga was simple, both on-line and speaking to a customer adviser.”

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(Home Insurance) - Posted 9 years ago

“First class service i would recommend this site”

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(Car Insurance) - Posted 9 years ago

“It wasn't an actual claim, but I had my windscreen cracked so it was all dealt with by the AA as part of the Saga cover. Very straightforward and speedily resolved.”

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(Car Insurance) - Posted 9 years ago

“Very good reliable service provided.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Everything has been fine so far. The proof of it being good, I guess, is if we had to claim, and I hope we never need to find out.”

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(Home Insurance) - Posted 9 years ago

“As always a good product and excellent service”

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(Car Insurance) - Posted 9 years ago

“a good insurance at a good price”

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(Car Insurance) - Posted 9 years ago

“Saga claim staff were extremely helpful when I was unlucky enough to need to notify them of an incident in which I had been involved. They clarified my position and dealt with the claim.”

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(Car Insurance) - Posted 9 years ago

“very poor communication skills !”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Phoned Saga to change insurance to newer vehicle I purchased. The quote was exorbitant. I then went on line and the best quote was from Saga ???? I saved a fortune in the space of minutes from the same company. I will always use Go compare from now on.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“VERY QICK AND EFFICIENT SERVICE”

Helpful Report

(Car Insurance) - Posted 9 years ago

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Saga is rated 3.6 based on 1,430 reviews