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Saga Reviews

3.6 Rating 1,430 Reviews
66 %
of reviewers recommend Saga
3.6
Based on 1,430 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5

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Saga 1 star review on 7th June 2024
John Nicholson
Saga 5 star review on 8th November 2022
Shazbuc
Saga 1 star review on 8th April 2022
Anonymous
Saga 1 star review on 20th October 2020
Darren G
Anonymous
Anonymous  // 01/01/2019
Cea mai proasta organizare pe care am putut sa o văd la un festival, am așteptat pentru o brățara minim 2h.
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Posted 1 year ago
"no faff just got on with with it "
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(Car Insurance) - Posted 1 year ago
"Recently had a problem using the online facility to make a change to the policy. Called the helpdesk and they were absolutely brilliant in resolving the issue in a really fast and friendly way. No idea why this Go.Compare insisted I review the food though - there wasn't any, it is car insurance. So I put average"
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(Car Insurance) - Posted 1 year ago
"Can easily get to talk to person\r\nAnd very competitive price"
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(Car Insurance) - Posted 1 year ago
"N\/a"
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(Car Insurance) - Posted 1 year ago
"quick and easy"
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(Car Insurance) - Posted 1 year ago
"Happy customer, haven\u2019t had any issues with them , price was very good , \ud83d\ude03 would recommend them to All . "
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(Car Insurance) - Posted 1 year ago
"Thanks "
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(Car Insurance) - Posted 1 year ago
Bought shares in this company when they floated Had the maximum £1,600 as was cut back Started Ok, then taking my eye off the ball realized some the board had AMAZINGLY reduced my shares in a 1 for 15 my money vurtully disappeared Emailed the chairman told him hes a theif got reply from some lacky This is daylight robbery BUNCH OF T**ts
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Posted 1 year ago
Just about everything. We went on a ‘small ship Croatia cruise, on a boat named Dalmatia. Various changes made the places visited and some took hours to reach but minutes to see! Cabins small and beds cramped. Bathroom wet as shower curtain too short. Sink and shower tsps auto change temperature up to scalding and down to really cold. Main deck cabins under dining room so noise resembled being under a bowling alley. Minimal food choice and quality to match. Staff friendly but overworked. Saga CEO written to but no response yet. Best tip, stay home or travel with another company.
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Posted 1 year ago
I found Saga easy to communicate with and a lot cheaper than my existing home insurance supplier. The switch was remarkably easy. I would recommend trying Saga for your home insurance needs
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Posted 1 year ago
"Great company great price what more could you ask for "
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(Car Insurance) - Posted 1 year ago
I made a claim against my contents insurance for a Sony smart tv which was accidentally damaged. The tv cost £600 albeit 5 years ago and I was offered £23. Obviously I have decided not to go ahead with the claim. Won’t use them again and can’t wait for my policy to expire. Customer service was appalling
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Posted 1 year ago
"Found saga easy to deal with regarding getting my vehicle insured.\r\nVery friendly staff and very helpful. "
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(Car Insurance) - Posted 1 year ago
My Grandma recently passed away. Shockingly bad service from Saga. Unsympathetic call handlers. I've been asked why I didn't cancel her insurance policy on the day of her death. And I've now found out that refunds are not given on policys if the amount is a penny under £5 pounds. Not the money that's important more the principal. Death is big business apparently, shocking how much profit they will be making by doing this.
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Posted 1 year ago
There very good at answering questions, ie not just what you want to hear, find a solution to you problem, an not past from pillow to post .
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Posted 1 year ago
Saga car insurance sold add ons at Che kout that later they won't honour. There customer services are awful and after 4 weeks I've still got no answers. Even the director doesn't care as emailed him too Absolutely dusgusti g guts promised call backs, no notes put on system etc staff just don't care
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Posted 1 year ago
"Good "
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(Car Insurance) - Posted 1 year ago
"Got with Saga last year after been let down by a previous insurer.just can't fault them."
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(Car Insurance) - Posted 1 year ago
Do no insure you car with SAGA, cannot speak to anyone and just keep getting transferred to different people and in one case a totally different insurance Company. I am appalled with the customer service and will never use them again.
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Posted 1 year ago
Saga is rated 3.6 based on 1,430 reviews