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Saga Reviews

3.6 Rating 1,430 Reviews

66 %

of reviewers recommend Saga

Company Reviews

3.6

Based on 1,430 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5

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Saga 1 star review on 7th June 2024

Saga 5 star review on 8th November 2022

Saga 1 star review on 8th April 2022

Saga 1 star review on 20th October 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only for chipped windscreen. Repaired at no cost”

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(Car Insurance) - Posted 7 years ago

“no roofing cover with my policy after a £60.00 increase in 2years”

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Posted 7 years ago

“when I changed cars saga charged me £234 when it should have been a £25 admin fee”

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(Car Insurance) - Posted 7 years ago

“Really easy website to use. Very friendly operator to talk to when I needed help and best of they saved me £250 on my car insurance !”

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Posted 7 years ago

“Not had to make a claim but had to keep phoning to get my documents e-mailed to me”

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(Car Insurance) - Posted 7 years ago

“Very cheap policy in relation to other service providers.”

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(Car Insurance) - Posted 7 years ago

“Great premium”

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(Car Insurance) - Posted 7 years ago

“very good service. Obviously, I will truly judge the service after the next renewal date which will be in the next few weeks”

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(Car Insurance) - Posted 7 years ago

“Still not sorted out after 3 month passed from pillar to post terrible company”

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Posted 7 years ago

“not the policy I was led to believe it would be feel all told very let down , it is not Saga insurance the insurance is passed on, I will never again use Saga”

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(Car Insurance) - Posted 7 years ago

“Proper telephone numbers (Mobile friendly). Quick to reply. Pretty good Communication.”

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(Car Insurance) - Posted 7 years ago

“Good price, easy to change provider. Job done”

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(Car Insurance) - Posted 7 years ago

“Expensive”

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(Car Insurance) - Posted 7 years ago

“Excellent customer service when I needed to correct important details I provided when taking out the policy.”

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(Car Insurance) - Posted 7 years ago

“dear saga.im sorry i haven't be in touch with you i have be in Birmingham my mother is very ill .but now im back it would be nice to here from you i would like my insurance reinstated for my range rove please .my home telephone is 01726400308.it would be incs to here from you.”

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(Car Insurance) - Posted 7 years ago

“Rubish not provide info when requested kept quoting data protection act to cover their ass9”

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(Car Insurance) - Posted 7 years ago

“Website easy to use, communication very good.”

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(Car Insurance) - Posted 7 years ago

“Found the process easy and all documents were clear and easy to understand. Also I also dealt with a person not an automated system. I have insured with Saga before and found there systems had stood the test of time.”

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(Car Insurance) - Posted 7 years ago

“Quote was very reasonable and the cover was wide better than some and the same as other more expensive insurers”

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(Car Insurance) - Posted 7 years ago

“As usual the renewal quote came through significantly more than last year and on querying the quote SAGA were able to reduce it by £100 but was still £120 more expensive than the comparable quote from elsewhere. £220 saved for 15 minutes effort.”

Helpful Report

(Car Insurance) - Posted 7 years ago

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Saga is rated 3.6 based on 1,430 reviews