Sainsbury's Reviews

“ We have been having deliveries from Sainsbury's at Cameron toll in Edinburgh since the pandemic and have usually been very happy with the service. Today's delivery arrived on time with nothing missing or damaged and the driver (Steven) was very helpful. ”

“ I was helped by Nikova in the Dursley store when my car broke down in the car park - my phone did not work and she very kindly took over the called my breakdown service giving them all details etc. I am 80 years old and although very capable this car incident floored me - but I could not have been in more hellpful hands - once again thank you very much Nikova. lots of love Donna Pearce ”

“ Usually everything I need can be found at my local Sainsbury's. If any item I have bought is faulty or not good enough, the staff at customer service have been generous and friendly, which does not often happen at other supermarkets I have used. ”

“ I have only just started to order a delivery service from Sainsburys. ”

“ 6.55pm on a very dark and icy November night. Weather had deteriorated severely since ordering our delivery online. We fully expected a call to say that it could not be delivered as our cottage is 500metres down a gated track….. how impressed we were with our driver who had parked at the top of the lane and carried all our groceries to our door ! And still had a smile and a cheery few words. Brilliant service ! ”

“ EXCEPTIONAL CUSTOMER SERVICE. ”

“ Delivery service, very good, always on time, polite and helpful ”

“ Brilliant service. Had my order delivered for myself and my mum. The driver stacked things at the doorway with consideration and waited for my husband to move them. He was very friendly and professional. I order from sainsburys each month and am very happy with the service I receive. WELL DONE SAINSBURYS AND MANY THANKS 😊 ”

“ very good customer service and amazing workers there ”

“ The review is for AJ, the delivery driver in Nottingham, who has just come out of his way to deliver my order-THANK YOU! The call centre service was poor, though and led to confusion and irritation at their lack of comprehension of the situation-let me know if you need any further feedback about their soft skills. Once again, AJ THANK YOU! ”