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Salonwear Direct Reviews

4.2 Rating 784 Reviews
79 %
of reviewers recommend Salonwear Direct
4.2
Based on 784 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Salonwear Direct Reviews
Visit Website

Phone:

+44(0) 113 237 9010

Email:

info@salonweardirect.co.uk

Location:

14 Buslingthorpe Green, Meanwood
Leeds
LS7 2HG

Write Your review

Anonymous
Anonymous  // 01/01/2019
Tonia Wilson we amazing and give good customer service
Helpful Report
Posted 3 years ago
Hi Sabbha Thank you for leaving Tonia a review. Have a lovely day. Thanks Laura
Posted 3 years ago
Great company, Great customer service, extremely helpful.
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Posted 3 years ago
Hi Caroline Thank you for your lovely review! Have a great weekend. Thanks Laura
Posted 3 years ago
Thank you just what I wanted
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Posted 3 years ago
Hi Keith. I am glad you are happy with your purchase. Have a great weekend. Thanks Laura
Posted 3 years ago
I recently contacted Tonia by email regarding my shipping address and wow she got back to me in under 5mins and had resolved my enquiry. Excellent customer service. Thankyou again Tonia
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Posted 3 years ago
Hi. I am glad Tonia could help you with your order so quickly. Thank you for taking the time to leave us a review. Regards Laura
Posted 3 years ago
Great service, item arrived promptly
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Posted 3 years ago
Hi Lianne Thank you for leaving your feedback. Have a nice day. Laura
Posted 3 years ago
I have bought 4 tunics from this company all in Blush and am extremely happy with them. Much better designs then the boring generic tunics you see all the time. They were out of stock of a certain size so I ordered the rest of what I needed and emailed asking if I could receive an update of when they’re back in stock. Tonia sept with my request promptly and managed to find me the size and made it available. As I’d already made my previous order, she wavered the extra postage which I was extremely grateful for. Very good tunics and very good customer service. Thank you!
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Posted 3 years ago
Hi Lisa Thank you for taking the time to leave us a review. I am glad that you like our tunics. Have a lovely day. Laura
Posted 3 years ago
Quick and efficient service The uniform i have chossen is super comfy, and fits perfect (i went up a size) colour is steel grey ive had many comments from clients and friends saying it looks smart and proffesional
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Posted 3 years ago
Hi Tina Thank you for taking the time to leave us a review. I am really glad that you are happy with your uniform. Thanks Laura
Posted 3 years ago
Good customer service Tonia Wilson, thanks again xx
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Posted 3 years ago
Hi Fadzai I am glad we could help. Thanks Laura
Posted 3 years ago
Great customer service and good quality products, special thanks to tonia for sorting out my order efficiently. 😀
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Posted 3 years ago
Thanks for taking the time to leave a review it is much appreciated. Have a lovely weekend and if there is anything else I can help with, feel free to contact me. Tonia
Posted 3 years ago
Tonia wilson was very helpful. She emailed me to confirm my order and after reading what I had ordered I had ordered wrong. I emailed tonia and she was more than happy to change this for me. Her response was almost immediate.
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Posted 3 years ago
Hi Amy. I am glad we were able to sort your order for you. Thank you for leaving us a review. Have a lovely day. Laura
Posted 3 years ago
Fabulous to work with, especially when you're stressed with last minute orders...Tonia was fantastic and reassured me that we would recieve everything in time for our trade show! Thanks Tonia!
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Posted 3 years ago
Hi Georgie Thank you for taking the time to leave us this great review! I hope everything went well at the trade show :) Thanks Laura
Posted 3 years ago
Great price, fab customer services, Tonia W was brilliant, super quick responses and dealt with my return efficiently.
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Posted 3 years ago
Hello Thank you for your lovely review and I am glad that we could help. Have a lovely day. Thanks Laura
Posted 3 years ago
A wonderful company to work with. The quality of the uniforms are of a high standard and delivery is quick and efficient. Nothing is too much trouble for them. Everything is dealt with professionally from the first order on the telephone to it being dispatched and delivered. Tonia who deals with the placing of your order and dispatch is an absolute star and her customer service is exceptional. I cannot speak highly enough of the team at 'Salonwear'.
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Posted 3 years ago
Hi Alison. Thank you so much for your lovely review. It is very much appreciated. Kind Regards Laura
Posted 3 years ago
Excellent customer service and communication provided by Tonia Wilson. I was updated about my order and delivery. Efficient and professional service!
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Posted 3 years ago
Hello, Thank you for leaving us a review. We really appreciate your feedback.
Posted 3 years ago
Had an amazing experience Communication all the way from the moment I've placed my order Tonia was very great in her customer service. Please keep up the good service .Love all your products and style as well.
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Posted 3 years ago
Hi Carol, I am glad to hear that you have had a great experience with us and that you are happy with our products and styles. Have a lovely day. Regards Laura
Posted 3 years ago
They kept me in formed and thank me for shopping with them. Tonia Wilson has always emailed me back quickly and even being away from desk she still found out for me got in touch.
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Posted 3 years ago
Hi Stephanie. Thank you for your review. Regards Laura
Posted 3 years ago
Tonia Wilson is a angel in disguise!! always very helpful.. constantly keeps me in up to date about dispatches of uniforms etc which makes my job soo much easier! i know am not the easiest customer! very much appreciated! never had a complaint about uniforms from staff or students :-) highly recommended
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Posted 3 years ago
Hi Carolanne Thank you for taking your time to leave us a review. We are always here to help! Regards Laura
Posted 3 years ago
Very good overall . My only problem is I find the size a little small I always take a size 12 but I find I will need to order a size 14 as 12 a bit tight .
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Posted 3 years ago
Hi Irene Thank you for leaving us your feedback. I will make sure this information is passed on to our product development team. Have a lovely day! Thanks Laura
Posted 3 years ago
Tonia Wilson our contact has been amazing in ensuring my Btec management students have their suits for a VIP event , she even hand delivered one dress so that we had it in time ! She is an amazing attribute to the business ! Thank you
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Posted 3 years ago
Hi Maxene Thank you very much for leaving us this 5 star review. I will make sure this has been passed on to Tonia to see. She will be very happy to hear this! Kind Regards Laura
Posted 3 years ago
Good quality product. Extremely efficient service and delivery. Delivered next day following dispatch. Communication with Tonia was excellent. Would highly recommended this company.
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Posted 3 years ago
Hello, I am glad to hear that you are happy with our products and our service. Hope you have a lovely day. Laura
Posted 3 years ago
Salonwear Direct is rated 4.2 based on 784 reviews