Salonwear Direct Reviews

Name: Salonwear Direct
Address: 14 Buslingthorpe Green, Meanwood, Leeds
Rating: 4.23

4.2 Rating 784 Reviews

79 %

of reviewers recommend Salonwear Direct

4.2

Based on 784 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

+44(0) 113 237 9010

Email:

info@salonweardirect.co.uk

Location:

14 Buslingthorpe Green, Meanwood
Leeds
LS7 2HG

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Salonwear Direct 5 star review on 27th March 2023

Angelika Cholewinska

Salonwear Direct 5 star review on 24th June 2022

Anonymous

Salonwear Direct 5 star review on 22nd March 2021

Dave Harper

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The fit was excellent. I needed my tunic ASAP therefore I opted for express delivery. I am delighted with my purchase and will order again from Salonwear Direct. Big👍 up from me😁”

Helpful Report

Posted 4 years ago

“love my new tunic .....”

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Posted 4 years ago

“Really great customer service Had to send back to adjust some of the sizes”

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Posted 4 years ago

“Fantastic customer service. Really nice and comfortable salon clothing.”

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Posted 4 years ago

“Excellent quality tunics, very pleased. Would recommend. The only negative thing was he length of time for delivery, 10 days isn’t really very good, when you are paying for it, and the estimated time is no where near this.”

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Posted 4 years ago

“The tunic are fine but I've paid for the express delivery and my order arrived the following week and when I've send them a message to ask what was going on the reply wasn't that helpful or professional. You really need to improve on that!!”

Helpful Report

Posted 4 years ago

Thank you for your review. We are glad you like the quality of our tunics. We're sorry to hear that you have had a poor experience with our service/products. If you want to you can email us so that we can improve our services to our customer service team via email to customerservices@salonweardirect.co.uk Kind regards, Salonwear Direct

Posted 4 years ago

“Bought for daughter for her new job, she’s not worn it yet but seems happy with it.”

Helpful Report

Posted 5 years ago

Thank you for your review. We are glad that your daughter is happy. We really appreciate that you enjoy ordering with us. Kind regards, Salonwear Direct

Posted 4 years ago

“I have the Belle tunic and it’s so smart and professional looking .. the fit is great.. it’s 4 way stretch is so comfortable.. I don’t look anywhere else for tunics now.. they do however last a long time. So I’ve just bought in different colours.. good service too.”

Helpful Report

Posted 5 years ago

Thank you for your review. We are glad you like the quality of our tunics and are impressed with our service. We really appreciate that you enjoy ordering with us. Kind regards, Salonwear Direct

Posted 4 years ago

“arrived on time but not very generous sizing. item returned, waiting for refund.”

Helpful Report

Posted 5 years ago

Hi there Sorry to hear you were not happy with the purchase you made. Do you have your order number and then I can check the status of the refund for you? If there is anything at all I can help with, please free free to contact me. Tonia

Posted 5 years ago

“These tunics are perfect in fit and colour for my salon. Nice quality.”

Helpful Report

Posted 5 years ago

Thank you for your 5* review. We are glad that you like your tunics including the colour and fit. Please feel free to follow us on Facebook and Instagram to keep up to date on trends, offers and news. https://www.facebook.com/Salonwear/ https://www.instagram.com/salonweardirect/ Kind regards, Salonwear

Posted 5 years ago

“If you don’t mind waiting 2 weeks for delivery then I’d recommend to buy. We live in a amazim prime generation now, shipping could have been quicker. Product was good. And don’t pay extra for shipping. Takes just as long.”

Helpful Report

Posted 5 years ago

Thank you for your review. We are glad that you like your uniform. We are sorry to hear that the delivery service was not up to expectations. I will pass your comments on to our Operational Manager to find ways in which we can improve this. Please feel free to follow us on Facebook and Instagram to keep up to date on trends, offers and news. https://www.facebook.com/Salonwear/ https://www.instagram.com/salonweardirect/ Kind regards, Salonwear

Posted 5 years ago

“Even though I ordered over Christmas they still kept me updated on where my parcel was. Great customer service”

Helpful Report

Posted 5 years ago

Thank you for your 5* review. We are glad that you were impressed with our service during the Christmas period. Please feel free to follow us on Facebook and Instagram to keep up to date on trends, offers and news. https://www.facebook.com/Salonwear/ https://www.instagram.com/salonweardirect/ Kind regards, Salonwear

Posted 5 years ago

“I alway order tunics from salonwear direct for my staff, they are good quality and delivery service is always great. I would recommend if you were looking quality and service.”

Helpful Report

Posted 5 years ago

Thank you for your 5* review. We are glad that you like your uniform and are impressed with our service. It is great to hear that you are a loyal customer. Please feel free to follow us on Facebook and Instagram to keep up to date on trends, offers and news. https://www.facebook.com/Salonwear/ https://www.instagram.com/salonweardirect/ Kind regards, Salonwear

Posted 5 years ago

“Absolutely poor. Took my money & got nothing!! Been trying to contact & being ignored! Taking it through PayPal as they have no customer service!! Do not order!!”

Helpful Report

Posted 5 years ago

Hi Thank you for your review, I sincerely do apologise for the delay, this is due to stock taking and the Christmas holidays. Our website does say orders will be dispatched on the 6th January. If you could contact me on 0113 237 9024 I will look into your order and see if I can dispatch this earlier than Monday for you. Kind regards. Tonia

Posted 5 years ago

“Excellent quality, washes really well aswell. You do need to size up in them as they are small fittings.”

Helpful Report

Posted 5 years ago

Thank you for your review. We are glad that you like your uniform. Please feel free to follow us on Facebook and Instagram to keep up to date on trends, offers and news. https://www.facebook.com/Salonwear/ https://www.instagram.com/salonweardirect/ Kind regards, Salonwear

Posted 5 years ago

“best quality”

Helpful Report

Posted 5 years ago

We are glad that you like your uniform and are impressed with our quality. Please feel free to follow us on Facebook and Instagram to keep up to date on trends, offers and news. https://www.facebook.com/Salonwear/ https://www.instagram.com/salonweardirect/ Kind regards, Salonwear

Posted 5 years ago

“Beautiful uniforms will order more”

Helpful Report

Posted 5 years ago

We are glad that you like your uniform. Please feel free to follow us on Facebook and Instagram to keep up to date on trends, offers and news. https://www.facebook.com/Salonwear/ https://www.instagram.com/salonweardirect/ Kind regards, Salonwear

Posted 5 years ago

“sizes all wrong. sending it all back.how to return not very clear, do i have to pay the postage?”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry that the quality of the goods were not what you were expecting and that our returns information is not very clear. I will pass your comments on to our Operational Manager to ensure these issues are looked into. Kind regards, Salonwear

Posted 5 years ago

“Salonwear clothing was really good quality. My review reflects the fact that I didn't receive my order, then had no reply when emailed about it and only received my goods once I had complained to PayPal. Pity really or the review would have been brilliant.”

Helpful Report

Posted 5 years ago

Thank you for your review. We are glad that you like our uniform. We apologise for the service you had received. I will pass your comments on to our Operational Manager to ensure that this will be improved on. Please feel free to follow us on Facebook and Instagram to keep up to date on trends, offers and news. https://www.facebook.com/Salonwear/ https://www.instagram.com/salonweardirect/ Kind regards, Salonwear

Posted 5 years ago

“One Trouser leg on slim fit was much too tight and thinner than the other therefore does not hang correctly and is defected. I took the leg bottoms up without trying on as did not expect the trousers to be faulty. Can I return these for an exchange for another pair please? Thank you”

Helpful Report

Posted 5 years ago

Thank you for your review. We're sorry about the issue you have had with our item. One of our customer service team members have gotten in touch in regards to this. Kind regards, Salonwear Direct

Posted 5 years ago

Salonwear Direct is rated 4.2 based on 784 reviews