Salonwear Direct Reviews

Name: Salonwear Direct
Address: 14 Buslingthorpe Green, Meanwood, Leeds
Rating: 4.23

4.2 Rating 784 Reviews

79 %

of reviewers recommend Salonwear Direct

4.2

Based on 784 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

+44(0) 113 237 9010

Email:

info@salonweardirect.co.uk

Location:

14 Buslingthorpe Green, Meanwood
Leeds
LS7 2HG

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Salonwear Direct 5 star review on 27th March 2023

Angelika Cholewinska

Salonwear Direct 5 star review on 24th June 2022

Anonymous

Salonwear Direct 5 star review on 22nd March 2021

Dave Harper

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you very much for your quality polo shirts it's really really good ,the size fit perfect👌👍”

Helpful Report

Posted 3 years ago

“Thought I was getting a scarf the material was very short and flimsy looked more like a tie back for a curtain very disappointed. And it be charged £4 postage for such a flimsy bit if material its shocking”

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Posted 3 years ago

Hi Donna Thank you for your feedback. I am sorry to hear that you are not happy with the scarf you ordered. You are welcome to return it back to us for a refund or exchange. Regards Laura

Posted 3 years ago

“Love my tunic this is my 2nd one good quality for a good price”

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Posted 3 years ago

“I have purchased tunics (I have 4) from this company and they are very comfy the sizing is good although I did have to go up a size. They are very good slur for money and are the only firm I can find that cater for the larger lady in the UK plenty of American companies do cater for us but you pay through the nose for p&p. I very highly recommended Salonwear direct. I am a dog groomer”

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Posted 3 years ago

“Great customer service from Salonwear, issues with my order, but sorted straight away and kept up to date via email. I will be using them again. Also great quality. Julie Dilnot”

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Posted 3 years ago

“really great customer service!! sorted some issues with no trouble and overall was very satisfied!”

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Posted 3 years ago

“Quality items”

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Posted 3 years ago

Hi Linda Many thanks for taking the time to leave your review, we do appreciated. it. I can see you purchased the Charm Tunic Black/Dark Grey Trim tunic. Tonia

Posted 3 years ago

“Great service. Great quality clothing and comfortable to wear.”

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Posted 3 years ago

Thank you so much for leaving a review Valerie! We are glad to hear that you had good experience with us and that you are happy with your items. We hope you enjoy your goods. Pat x

Posted 3 years ago

“I ordered uniforms which unfortunately did not fit so I returned them and ordered a different size which fit perfectly. The uniforms were nice and good quality. Tonia was so helpful and friendly and she replied to my emails so quickly. The best customer service I’ve experienced.”

Helpful Report

Posted 3 years ago

Hi Roma, We are glad that Tonia could help and resolve the sizing issue for you. Hope you are happy with your goods. We try our best to give the best customer service to all customers ! Thank you again for your kind words . Pat x

Posted 3 years ago

“I made an order, did not receive it, I received an email and reported my order was not received. My order was sent to me and got it within two days. I was very pleased and satisfied with my goods and time of delivery. Happy, happy. Will definitely order again.”

Helpful Report

Posted 4 years ago

Thank you so much for your review! We do apologise again for the misplaced package! We are glad that we managed to help and sort this out for you. We are also happy that you love your items and you are satisfied with them! Thank you again! Pat x

Posted 3 years ago

“I ordered uniforms late one afternoon. They kindly offered to try get Express delivery and came next afternoon as I had hoped.Lady was very helpful ,kind and constructive.Felt she had tried her best and was so grateful.”

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Posted 4 years ago

Thank you for your review! We appreciate your kind words ! We try our best to get the orders out for you as soon as possible, especially during these difficult times! Hope you are happy with your items! Pat x

Posted 3 years ago

“Tonia has been so helpful in finding the right size uniform for me, and posting them out to a different address then originally stated. Her help has been so professional and friendly.”

Helpful Report

Posted 4 years ago

Thank you for your review Rachel -Amy :) We are glad that you had best customer experience and that Tonia could help! If there is any issues in the future do not hesitate to contact us we are more than happy to help :) Pat x

Posted 3 years ago

“I'm just about to start my dog grooming level 3 course whilst working in my own salon (when we're allowed again that is!) For college, I needed a tunic so I ordered 2 for comparison. Absolutely love both of them! Thank you so much for these lovely tunics. Very pleased with them!”

Helpful Report

Posted 4 years ago

Thank you so much for your review! We are so happy that you love your tunics and you are please with them! We hope you enjoy them for a really long time! THANK YOU AGAIN! :) Pat x

Posted 3 years ago

“My order was running a little late I received a lovey e.mail on a Saturday night( which me says hard working people) to say would be delivered as soon as it came in. Received the order Tuesday. Very good service and good quality product will be ordering again”

Helpful Report

Posted 4 years ago

Thank you for your review! We appreciate your kind words and hope we did our best :) We try our best to give our customers the best customer service experience! We are glad that you are happy with your items! Thank you !!! Pat x

Posted 3 years ago

“Took longer than expected to have an order update but it was over the Christmas period and covid. Emailed the company and had a reply soon as. Very friendly and helpful 👌”

Helpful Report

Posted 4 years ago

Hi Linzi, Thank you so much for your review. We are glad that you experience with us was great ! Pat x

Posted 3 years ago

“Worst company ever, AVOID! I purchased some scrubs from their website based on the picture advertised, as you do with everything you purchase online. When they arrived they were completely different to the picture on their website and such bad quality for what I paid for them. I had already overpaid for shipping and as it was a fault on their part I wanted them to pay for me to ship them back as they offer prepaid postage labels when they are at fault. I emailed them, no reply. It had been 2 days and they only offer a 14 day returns so I used their online chat on the website, the person I spoke to was rude, unprofessional, insulting and had no idea how to do her job. After them lying to me, I eventually got the prepaid postage label after having to threaten legal action. No apology or anything when they realised they were in the wrong. Have finally been refunded but not in full! Scam website, go elsewhere, have kept a third of my money.”

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Posted 4 years ago

“Sizing differs a lot between tunics, same size, 4way stretch but one fits with room, one is impossible to do up.. 🙁”

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Posted 4 years ago

“Great service and sizing and upgraded delivery due to needing tunic sooner free of charge. Excellent service and Good sizing! Thank you”

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Posted 4 years ago

Hi Aimee, Thank you for your fantastic review! We really do love to hear that our customers enjoy our service. We are really happy that we have managed to help you out and get your tunic to you sooner :) Kind Regards, Pat

Posted 4 years ago

“Very fast dispatch and delivery service. Ordered a medium as my size indicated but seemed to come up bigger and longer then expected. Its fine though.. Good quality”

Helpful Report

Posted 4 years ago

Hi Craig, Thank you for your review. We are happy to hear that you love our service. Next time if you would like a better sizing advice, please call us on 0113 237 9010. We are always happy to chat and give the best advise on the sizing. Kind Regards, Pat

Posted 4 years ago

“Ordered 8 wipe clean aprons and they are good quality. Thankyou will definitely use your company again.”

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Posted 4 years ago

Hi Samantha, Thank you for leaving your review ! We are glad that you love the quality of the aprons :) We wish you all the best and hope to supply you with more good quality products that you will love. Kind Regards, Pat

Posted 4 years ago

Salonwear Direct is rated 4.2 based on 784 reviews