Salonwear Direct Reviews

Name: Salonwear Direct
Address: 14 Buslingthorpe Green, Meanwood, Leeds
Rating: 4.23

4.2 Rating 784 Reviews

79 %

of reviewers recommend Salonwear Direct

4.2

Based on 784 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

+44(0) 113 237 9010

Email:

info@salonweardirect.co.uk

Location:

14 Buslingthorpe Green, Meanwood
Leeds
LS7 2HG

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Salonwear Direct 5 star review on 27th March 2023

Angelika Cholewinska

Salonwear Direct 5 star review on 24th June 2022

Anonymous

Salonwear Direct 5 star review on 22nd March 2021

Dave Harper

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service is good but the tunic is really small for a 14”

Helpful Report

Posted 5 years ago

Thank you for your 5* review. We're glad you like your tunic. Sorry to hear about the sizing issue. We are looking in to improving this problem. Feel free to like us on Facebook or follow us on Instagram to keep up to date with trends and offers. https://www.facebook.com/Salonwear/ https://www.instagram.com/salonweardirect/ Kind regards, Salonwear Direct

Posted 5 years ago

“Wrong size came”

Helpful Report

Posted 5 years ago

Hi Jessica, Thank you for your review. If you could let the customer service team know of our mistake, we'd be happy to send you a free post label and exchange the item. Our customer service team can be contacted via email to customerservices@salonweardirect.co.uk Kind regards, Salonwear Direct

Posted 5 years ago

“Was small fitting compared with the same size in another style so returned.”

Helpful Report

Posted 5 years ago

Hi Thank you for taking the time to write your review. I am sorry to hear your garment doesn't fit. Could you email me with your order number and the I will be able to advise accordinly. Depending on the style you order, the fit can be different as some styles are more fitted than others. My email address is tonia@salonweardirect.co.uk Look forward to hearing from you. Tonia

Posted 5 years ago

“Fantastic service and great quality and great value thank you”

Helpful Report

Posted 5 years ago

Thank you for your positive review. We're glad you are pleased with our uniforms and service. Feel free to follow us on Facebook and Instagram to keep up to date with trends and offers. https://www.facebook.com/Salonwear/ https://www.instagram.com/salonweardirect/ Kind regards, Salonwear Direct

Posted 5 years ago

“Ordered 2 Gem plum beauty dresses. On delivery the dresses are not plum they are purple. The spa where i am employed allow plum or aubergine so will be returning the dresses and ordering some aubergine ones in the hope they will not be purple when delivered.”

Helpful Report

Posted 5 years ago

We're sorry to hear that you aren't happy with your dress colour. Feel free to contact our customer service team via email to customerservices@salonweardirect.co.uk and they'll be happy to assist in finding the right colour for your uniform to match the spa's. Kind regards, Salonwear Direct

Posted 5 years ago

“Good quality Tunic and Seamless delivery”

Helpful Report

Posted 5 years ago

Thank you for your 5* review! We're pleased you are happy with your tunic and service. Feel free to like us on Facebook and follow us on Instaram to keep up to date with trends and offers. https://www.facebook.com/Salonwear/ https://www.instagram.com/salonweardirect/ Kind regards, Salonwear Direct

Posted 5 years ago

“I would say go up a size for both the trousers and tunics. Fit nicely and no need to iron.”

Helpful Report

Posted 5 years ago

Thank you for your positive review. Feel free to like us on Facebook or follow us on Instagram to keep up to date with trends and offers. https://www.facebook.com/Salonwear/ https://www.instagram.com/salonweardirect/ Kind regards, Salonwear Direct

Posted 5 years ago

“Arrived quickly but had to change it as tunic too tight”

Helpful Report

Posted 5 years ago

Thank you for your positive review. We're sorry to hear about the fitting of your tunic. If you require any assistance in finding the right size don't hesitate to contact our customer service team to customerservices@salonweardirect.co.uk Kind regards, Salonwer Direct

Posted 5 years ago

“Had ordered a uniform and delivery was going to be later than expected, Salonwear direct were very good in updating me on the progress and also in advising on sizes. Will be ordering again. Thank you”

Helpful Report

Posted 5 years ago

Thank you for your positive 5* review. We're glad you're happy with our service in regards to your order. Feel free to follow us on Instagram and like our page on Facebook. https://www.facebook.com/Salonwear/ https://www.instagram.com/salonweardirect/ Kind regards, Salonwear Direct

Posted 5 years ago

“Poor service Sent wrong item and took a long time to replace with the correct items Will never order again from salonwear direct”

Helpful Report

Posted 5 years ago

We're sorry to hear about the issues you had in regards to your uniform and our service. Feel free to contact our customer service team to customerservices@salonweardirect.co.uk and we'll be happy to provide a discount for your next purchase if you like. Kind regards, Salonwear Direct

Posted 5 years ago

“The delivery was quick but , £40 for one dress ,it's a bit pricey especially for a student, when the uniform is mandatory.”

Helpful Report

Posted 5 years ago

Hi Thank you for your review. I notice you have placed your order via our Salonwear Direct website. You should have been given a user name and password to enable you to order through mycollegeuniform.com. If you could provide your order number I will arrange for the difference to be refunded. Kind regards. Tonia

Posted 5 years ago

“Lovely tunic but the zip has broken. This happened 2nd time I wore it”

Helpful Report

Posted 5 years ago

We're sorry to hear about the faulty zip on your tunic. We hope our customer service team were able to resolve this issue and replace the tunic. Kind regards, Salonwear Direct

Posted 5 years ago

“Sizes are way too small I’m normally size 16 but have to get size 22 in your tunics x”

Helpful Report

Posted 5 years ago

We're sorry to hear about the issues you've had with our sizing. You can contact our customer service team for further assistance in regards to this issue. Kind regards, Salonwear Direct

Posted 5 years ago

“I found the size was correct and fits nicely. Good quality 👍”

Helpful Report

Posted 5 years ago

Thank you for your positive review. We're glad you like your uniform. Feel free to like us on Facebook or follow us on Instagram to keep up to date with trends and offers. https://www.facebook.com/Salonwear/ https://www.instagram.com/salonweardirect/ Kind regards, Salonwear Direct

Posted 5 years ago

“T shirt came in time and logo and sizing was good . My sister loved it as it was for her birthday .”

Helpful Report

Posted 5 years ago

Thank you for your positive review. We're glad your sister liked her present and we would like to wish her a happy birthday from the Salonwear Direct team. Feel free to follow us on Facebook and keep up to date on trends, offers and news. https://www.facebook.com/Salonwear Kind regards, Salonwear Direct

Posted 5 years ago

“Still haven't received my order.”

Helpful Report

Posted 5 years ago

Hi Kirsty I am sorry to hear you havenet received your order yet, could you give me your order number so I can look into this for you please. Thanks. Tonia

Posted 5 years ago

“Excellent very prompt service and very good sizing. Well done salonwear”

Helpful Report

Posted 5 years ago

Thank you for you 5* review. We're glad you are happy with your uniform Feel free to follow us on Facebook and keep up to date on new, offers and competitions https://www.facebook.com/Salonwear Kind regards, Salonwear Direct

Posted 5 years ago

“Easy order! Completed whole thing in less than 5 mins. 👍👍👍 Also staff In The office super helpful!”

Helpful Report

Posted 5 years ago

Thank you for your review! We're glad you had a fast and easy process to ordering your uniform. If you need help with anything else our customer service team will be happy to. You can contact them via email to customerservices@salonweardirect.co.uk Kind regards, Salonwear Direct

Posted 5 years ago

“The belle tunic is perfect and stylish for my needs. I have had many comments on how smart it looks - very pleased with it.”

Helpful Report

Posted 5 years ago

Thank you for you 5* review! We're glad you like your tunic. If we can help you with anything else please contact customerservices@salonweardirect.co.uk Kind regards, Salonwear Direct

Posted 5 years ago

“Good quality salon workwear and affordable. Reliable and efficient. Thank you”

Helpful Report

Posted 5 years ago

Thank you for your positive review! We're pleased you like your uniform. If you require anything else please don't hesitate to email our customer service team to customerservices@salonweardirect.co.uk Kind regards, Salonwear Direct

Posted 5 years ago

Salonwear Direct is rated 4.2 based on 784 reviews