Salonwear Direct Reviews

Name: Salonwear Direct
Address: 14 Buslingthorpe Green, Meanwood, Leeds
Rating: 4.23

4.2 Rating 784 Reviews

79 %

of reviewers recommend Salonwear Direct

4.2

Based on 784 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

+44(0) 113 237 9010

Email:

info@salonweardirect.co.uk

Location:

14 Buslingthorpe Green, Meanwood
Leeds
LS7 2HG

Write Your review

Tell us how Salonwear Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Salonwear Direct 5 star review on 27th March 2023

Angelika Cholewinska

Salonwear Direct 5 star review on 24th June 2022

Anonymous

Salonwear Direct 5 star review on 22nd March 2021

Dave Harper

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tonia was very helpful after I made a mistake ordering my sizes. very polite and got it sorted straight away!”

Helpful Report

Posted 4 years ago

Thanks Liam for leaving your review, much appreciated. I am always here to help so if you do need anything else please let me know. Enjoy your weekend. Tonia

Posted 4 years ago

“Prior to delivery Tonia; made contact with me to change my size. Thank goodness as it was the wrong size”

Helpful Report

Posted 4 years ago

Hi Emma Thank you for your review, we really do appreciate it. If you need anything in the future please feel free to contact me. Tonia

Posted 4 years ago

“Even though it took a long time to deliver I’m happy with the way she straight away replied to my messages and have been very kind Thank you so much”

Helpful Report

Posted 4 years ago

Thanks for taking the time to leave your review, we do appreciate it. If there is anything else I can help you with, please don't hesitate to contact me. Thank you. Tonia

Posted 4 years ago

“Love my tunic so professional and smart. Perfect fit and very comfortable, lovely fabric. I am really impressed and will definitely place orders in the future. Thank you”

Helpful Report

Posted 4 years ago

Thanks Natalie for taking the time to leave your review. Lovely to hear you are pleased with your purchase. If you do need anything else in the future just let us know as we are always here to help you. Enjoy your day. Tonia

Posted 4 years ago

“Reliable and great communication Trust these guys”

Helpful Report

Posted 4 years ago

Morning, thank you for taking the time out to leave a review, we really do appreciated it. The team are always here should you require anything further. Have a great day. Tonia

Posted 4 years ago

“Great customer service! Extremley busy during Corona however they find time to help you. Had issue to log into the website to order my daughters uniform. Lovely lady helped, going step by step with me through the process of ordering. Thank you !”

Helpful Report

Posted 4 years ago

Thank you so much for your lovely review, we sincerely do appreciate you taking the time to write this. We are always here to help so if you do need anything in the future, please do not hesitate to contact us. Kind regards. Tonia

Posted 4 years ago

“Bargain work tshirts and helpful customer service! Delivery takes a couple weeks so order in plenty of time when needed. Well worth the wait though. Will be ordering again. Thanks”

Helpful Report

Posted 4 years ago

Thanks for your review. Let me know if you need anything else. Tonia

Posted 4 years ago

“I ordered wrong colour tunic. Spoke to Trisha? I Think , she changed it for me and made sure that I got it in time for start of my college. Thank you so much ! So happy with the quality!!!”

Helpful Report

Posted 4 years ago

Hi thank you for your review. So happy to hear you managed to get your issue resolved quickly. Good luck with you college course and if you need anything else please do not hesitate to contact us. Tonia

Posted 4 years ago

“Tonia was very helpful thanks again”

Helpful Report

Posted 4 years ago

“Amazing Customer service! spoke to lovely Emma. Thank you for sorting out my college uniform!”

Helpful Report

Posted 4 years ago

“Tonia was very helpful and curtious. Great customer service, refund and returns were straight forward.”

Helpful Report

Posted 4 years ago

“Tonia was very helpful! Even contacted me over the phone quickly after my email to help explain my query properly for me! Excellent service :) Got my problem sorted out for me quickly!”

Helpful Report

Posted 4 years ago

“Fantastic salon wear and amazing customer service couldn’t recommend them more! Tonia was so helpful thank you again 😁”

Helpful Report

Posted 4 years ago

Hi Linda You are more than welcome and if there is anything in the future I can assist with, please do not hesitate to contact me. Enjoy your weekend. Tonia

Posted 4 years ago

“I am very happy with the service and Tonia was very helpful.”

Helpful Report

Posted 4 years ago

Thanks for your review, if you need help with anything in the future, please do not hesitate to contact me. Kind regards. Tonia

Posted 4 years ago

“Great customer service. I had to change my order last minute and needed the uniform before I leave for holiday before end of the week. Spoke to Pat J who was really helpful. Changed my order straight away and upgraded my delivery for free to ensure I receive the uniform before I leave for holiday. Thanks very much!”

Helpful Report

Posted 4 years ago

Hi Quoc, thank you for your lovely words:) We are extremely happy that you are pleased with our service. If there is anything else you need in the future please do not hesitate to let us know. Kind regards,Cara

Posted 4 years ago

“My new to go for salon uniform great price and even better quality Highly recommended. Vivid beauty ltd”

Helpful Report

Posted 4 years ago

Thanks for your review, the dress that has been on back order will be with you tomorrow. Let me know if you need help with anything else. Tonia

Posted 4 years ago

“100% recommend. Tonia recognised that the order I had placed tunics and trousers did not match, (i thought they did), and sent an email to me to highlight this after amending my order for me. Saved me a lot of wasted time and money and was much appreciated. Customer service exceeded my expectation. Actions like this not only keeps the customer happy but retains them too. Thank you.”

Helpful Report

Posted 4 years ago

Hi Thank you for taking the time to write your review and for your nice words, it is very much appreciated. If there is anything else I can help you with, please do not hesitate to contact me. Tonia

Posted 4 years ago

“Really pleased with the tunics and the customer care team we’re excellent”

Helpful Report

Posted 4 years ago

Hi Alison,thank you for taking the time to write your review and for ordering with us:) We're extremely happy that you are pleased with our items and hope you order again with us in the future! Kind regards, Cara

Posted 4 years ago

“Tonia was very helpful and professional”

Helpful Report

Posted 4 years ago

Hi Chloe,thank you for ordering with us! We're extremely pleased that you are happy with our service and hope you order again with us in the future! Kind regards, Cara

Posted 4 years ago

“I have not recieved my order as yet but the customer service, namely Tonia, is excellent. Tonia went over and above customer service as she noted that the material for 2 items i purchased to be worn together did not match although had the same colour, and admended my order so my salon wear would match. Very appreciated and grateful of the help. Will buy from Salonwear again for sure.”

Helpful Report

Posted 4 years ago

Hi Alison,thank you for taking the time to write your review and for ordering with us:) We're extremely happy that you are pleased with our service and hope you order again with us in the future! Kind regards, Cara

Posted 4 years ago

Salonwear Direct is rated 4.2 based on 784 reviews