Salonwear Direct Reviews

Name: Salonwear Direct
Address: 14 Buslingthorpe Green, Meanwood, Leeds
Rating: 4.23

4.2 Rating 784 Reviews

79 %

of reviewers recommend Salonwear Direct

4.2

Based on 784 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

+44(0) 113 237 9010

Email:

info@salonweardirect.co.uk

Location:

14 Buslingthorpe Green, Meanwood
Leeds
LS7 2HG

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Salonwear Direct 5 star review on 27th March 2023

Angelika Cholewinska

Salonwear Direct 5 star review on 24th June 2022

Anonymous

Salonwear Direct 5 star review on 22nd March 2021

Dave Harper

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great to deal with. Fast on the phone. Products arriving on time.”

Helpful Report

Posted 4 years ago

Thanks Kathy, we always always here to help where we can, let us know if you need anything else. Tonia

Posted 4 years ago

“Very Happy! nice Tunic nice material and fits really well Thank you”

Helpful Report

Posted 4 years ago

Hi Donna Great to hear you are happy with your purchase, I can see you ordered the navy Belle tunics. If you do need anything else, please don't hesitate to contact us. Kind regards. Tonia

Posted 4 years ago

“Fantastic quality, very comfortable to wear great fit and especially love the little diamond design on the zip.”

Helpful Report

Posted 4 years ago

Thanks Debrina for writing your review, re truly appreciate it. Really pleased you are happy with your purchase and if you do need anything else feel free to give us a call. Take care. Tonia

Posted 4 years ago

“I have bought all of my Tunics from Salonwear. They are beautifully made, good quality and can be wash many times without losing their shape.”

Helpful Report

Posted 4 years ago

Thanks Janet for your review. Much appreciated and we are delighted you love your tunics. Take care. Tonia

Posted 4 years ago

“Great service , nice quality tunic at good price”

Helpful Report

Posted 4 years ago

Hi Elaine Thank you for taking to time to leave a review. Really pleased you like your tunic, I can see you purchased the Belle tunic. If you are looking for matching trousers, I recommend the Signature as these are made in the same fabric. Enjoy your weekend. Tonia

Posted 4 years ago

“Garment was to small even though I sized up 2 sizes for a roomy fit so it's in the drawer”

Helpful Report

Posted 4 years ago

Hi Carol I can see you purchased the Sasha tunic. If it doesn't fit and you require a different size please return it to us and we will gladly exchange this for you (if you prefer, we will exchange for a different style). I don't want you to be out of pocket and have a tunic sitting in the draw doing nothing. Looking forward to hearing from you and hopefully we will be able to provide you with a garment that you like. If you wish to discuss this further please feel free to call our customer service team on Monday on 0113 237 9010. Thanks. Tonia

Posted 4 years ago

“Amazing service”

Helpful Report

Posted 4 years ago

Thanks Katie, we are pleased to hear you had a great service and if you need anything else please don't hesitate to contact us. Take care. Tonia

Posted 4 years ago

“Tonia was very helpful after I made a mistake ordering my sizes. very polite and got it sorted straight away!”

Helpful Report

Posted 4 years ago

Thanks Liam for leaving your review, much appreciated. I am always here to help so if you do need anything else please let me know. Enjoy your weekend. Tonia

Posted 4 years ago

“Prior to delivery Tonia; made contact with me to change my size. Thank goodness as it was the wrong size”

Helpful Report

Posted 4 years ago

Hi Emma Thank you for your review, we really do appreciate it. If you need anything in the future please feel free to contact me. Tonia

Posted 4 years ago

“Even though it took a long time to deliver I’m happy with the way she straight away replied to my messages and have been very kind Thank you so much”

Helpful Report

Posted 4 years ago

Thanks for taking the time to leave your review, we do appreciate it. If there is anything else I can help you with, please don't hesitate to contact me. Thank you. Tonia

Posted 4 years ago

“Even though it took a long time to deliver I’m happy about how quick she responded to my messages and informed me about everything. Thank you so much”

Helpful Report

Posted 4 years ago

Thanks for your review, parcels are taking a little longer than we would normally like due to the current climate but we are always here to assist. If there is anything else you require, don't hesitate to contact us. Kind regards. Tonia

Posted 4 years ago

“Love my tunic so professional and smart. Perfect fit and very comfortable, lovely fabric. I am really impressed and will definitely place orders in the future. Thank you”

Helpful Report

Posted 4 years ago

Thanks Natalie for taking the time to leave your review. Lovely to hear you are pleased with your purchase. If you do need anything else in the future just let us know as we are always here to help you. Enjoy your day. Tonia

Posted 4 years ago

“Reliable and great communication Trust these guys”

Helpful Report

Posted 4 years ago

Morning, thank you for taking the time out to leave a review, we really do appreciated it. The team are always here should you require anything further. Have a great day. Tonia

Posted 4 years ago

“Great customer service! Extremley busy during Corona however they find time to help you. Had issue to log into the website to order my daughters uniform. Lovely lady helped, going step by step with me through the process of ordering. Thank you !”

Helpful Report

Posted 4 years ago

Thank you so much for your lovely review, we sincerely do appreciate you taking the time to write this. We are always here to help so if you do need anything in the future, please do not hesitate to contact us. Kind regards. Tonia

Posted 4 years ago

“Bargain work tshirts and helpful customer service! Delivery takes a couple weeks so order in plenty of time when needed. Well worth the wait though. Will be ordering again. Thanks”

Helpful Report

Posted 4 years ago

Thanks for your review. Let me know if you need anything else. Tonia

Posted 4 years ago

“I ordered wrong colour tunic. Spoke to Trisha? I Think , she changed it for me and made sure that I got it in time for start of my college. Thank you so much ! So happy with the quality!!!”

Helpful Report

Posted 4 years ago

Hi thank you for your review. So happy to hear you managed to get your issue resolved quickly. Good luck with you college course and if you need anything else please do not hesitate to contact us. Tonia

Posted 4 years ago

“Utterly ridiculous I ordered uniform in August and chose to pay more for the express delivery. After emailing customer services to say I hadn't heard anything well over a week later I was told there was a delay but I would be refunded my delivery charge. I am still waiting for the uniform and the refund. Yes there is a pandemic but if you cant fulfil orders you shouldn't advertise "Express delivery" and there should be communication telling the customers what is going on.”

Helpful Report

Posted 4 years ago

Hi, I am sorry to hear you have not received a great experience shopping with us, are you able to provide your order number so I can look into this for you and call you to discuss? Thanks. Tonia

Posted 4 years ago

“Ordered 2 tunics in June 2020. Still waiting for them. Not very happy as my uniform needs to be replaced. I only ordered from here because they had the bigger size.”

Helpful Report

Posted 4 years ago

Hi, I am really sorry to hear that you have not yet received your order. Please email me on emma@salonweardirect.co.uk and I will get this resolved for you as soon as possible. Kind regards, Emma

Posted 4 years ago

“My dad tried ordering my polo shirt and. It was saying non avaible so I haven't managed to order it”

Helpful Report

Posted 4 years ago

Hi I am sorry to hear you are having a few issues placing your order, do you have a contact number we can call you on or are you able to give our customer service team a call on 0113 237 9010 and we will resolve this for you. Kind regards. Tonia

Posted 4 years ago

“I have ordered my uniform and the end of July I have not heard anything from us and my college starts next Wednesday”

Helpful Report

Posted 4 years ago

HI Annalise I am sorry to hear you haven't received your order. I have asked Patrycja to look into this tomorrow and contact you with an explanation as to why your order hasn't reached you yet. If there is anything else I can help with, please let me know. Kind regards. Tonia

Posted 4 years ago

Salonwear Direct is rated 4.2 based on 784 reviews