Salonwear Direct Reviews

Name: Salonwear Direct
Address: 14 Buslingthorpe Green, Meanwood, Leeds
Rating: 4.23

4.2 Rating 784 Reviews

79 %

of reviewers recommend Salonwear Direct

4.2

Based on 784 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

+44(0) 113 237 9010

Email:

info@salonweardirect.co.uk

Location:

14 Buslingthorpe Green, Meanwood
Leeds
LS7 2HG

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Salonwear Direct 5 star review on 27th March 2023

Angelika Cholewinska

Salonwear Direct 5 star review on 24th June 2022

Anonymous

Salonwear Direct 5 star review on 22nd March 2021

Dave Harper

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality shirts”

Helpful Report

Posted 2 years ago

We are pleased to hear you are happy with your purchase of shirts. These are available in many different colours so if you fancy a few more, just let us know. Kind regards. Tonia

Posted 2 years ago

“Spoke with Tonia Wilson regarding an issue I had, she handled it with total professionalism, reassurance and care. Such excellent customer care...thank you Tonia.”

Helpful Report

Posted 2 years ago

You are most welcome Carlene, please I could assist. Kind regards. Tonia

Posted 2 years ago

“I love my uniform, it fits well and is of very good quality. I'm normally size 12 but I ordered size 14 and I'm glad I did. it's nice to have little space for comfort when sitting down all day working. I am a nail tech and it can get very dusty filing nails, this fabric is not holding on to the dust and I love it. Also good value for money. Thank you salonwear xx”

Helpful Report

Posted 2 years ago

Hi Annika Thank you for your review. We are pleased to hear you are happy with the purchase of your Charm tunic and matching trousers. The Charms are available in different coloured trims, so if you fancy a change, just let us know and we'll be more than willing to help you choose the colour. Regards. Tonia

Posted 2 years ago

“Bought these trousers for my daughter and they fit nicely, they also wash well and dry really quickly.”

Helpful Report

Posted 2 years ago

Pleased to hear you are happy with the purchase of the Signature trousers. These are available in different colours if you fancy a change. Regards. Tonia

Posted 2 years ago

“Looks great on .Really good quality”

Helpful Report

Posted 2 years ago

Hi Paul Pleased you are happy with the purchase, if you need any more tunics or matching trousers, just let us know. Tonia

Posted 2 years ago

“Great service, all questions answered even outside of normal hours a. Stock sourced for me and out online for me to order. Helped by Tonia .”

Helpful Report

Posted 2 years ago

Hi Maureen Pleased I could help and hope you received your order. If you do need anything else just let me know. Tonia

Posted 2 years ago

“The customer service Tonia provided was amazing! She was so quick and helpful.”

Helpful Report

Posted 2 years ago

Thank you Yvanna for your review. If you do require help with anything else just let us know, we are always here! The Customer Service Team

Posted 2 years ago

“Tonia is an amazing person . She really help me by Emailing me and notify me of an error I made on my order. Very impressed by the attention of this lady, really professional.”

Helpful Report

Posted 2 years ago

Maria, thank you for your lovely review. We are please Tonia helped you with your order and if you do need anything in the future, I am sure she will be more than willing to help again. The Customer Service Team

Posted 2 years ago

“Excellent customer service , beautiful quality products and good value for money ….Highly recommend company and products.”

Helpful Report

Posted 2 years ago

Thank you for your review, I can see you purchased the Chic with Signature matching trousers in the slate grey and an apron, we are happy to hear you love your new uniform. If you need anything else, just let us know. The Customer Service Team.

Posted 2 years ago

“Toni was very good to email me to inform me the items I choose weren’t the same material which I thought they where. Very good customer service.”

Helpful Report

Posted 2 years ago

Hi Kate Thank you for your review, glad we could amend the order before it was dispatched to you. We are always here to help so if you do need anything else, just let us know. Thanks. Tonia

Posted 2 years ago

“Tonia was amazing today helping me sort an order for my uniform after having difficulties with the website. Nothing was too much trouble and she was able to order the items over the phone for me. Highly Recommend. Thank you Tonia”

Helpful Report

Posted 2 years ago

Hi Carrie Great to hear Tonia resolved your issue today and nothing was too much trouble for her! If you need help with anything in the future, please let us know. Kind regards. The Customer Service Team

Posted 2 years ago

“Both Ilan and Tonia helped me/us to help someone in need and we (as in Sweet Squared & Hair & Beauty Charity) are incredibly thankful for your generosity and speediness!! Love & Respect to the SalonWear Team!!”

Helpful Report

Posted 2 years ago

Thank you Samantha for taking the time to leave your review. We are happy we could help and make someone's day! Here if you need anything else. Tonia

Posted 2 years ago

“There was a small problem with our order, which was quickly dealt with by Tonia on the Customer services team. Very pleased.”

Helpful Report

Posted 2 years ago

Thanks for the review for Tonia, I am glad she managed to resolve the issue quickly for you. If you do need anything else, don't hesitate to contact us. The Customer Service Team

Posted 2 years ago

“I was really struggling ordering my uniform , i spoke to numerous individuals until i did an online chat with Tonia Wilson. She was so helpful and had me sorted within 5 minutes, i now feel less stressed thanks to her, it was so simple, thanks Tonia”

Helpful Report

Posted 2 years ago

Ah thanks for the 5 stars, glad Tonia was able to assist to enable you to place your order. We don't want you to be stressed, so if you need any further assistance, just give us a call. Glad it was all resolved quickly for you. The Customer Service Team

Posted 2 years ago

“Very pleased with my apron, very comfortable and has lots of compliments too. Easy to wipe down and clean.”

Helpful Report

Posted 2 years ago

Hi Drew We are pleased you like your new Faux black leather bib apron. Not sure if you are aware, they are available in navy, brown & tan if you want to treat yourself to another one! Kind regards. Tonia

Posted 2 years ago

“Lovely design and quality”

Helpful Report

Posted 2 years ago

I can see you purchased the Sandringham scrub top, I am glad you are happy with your purchase. The Customer Service Team

Posted 2 years ago

“I tried several companies beforehand to source our student and staff uniforms, we wanted embroidery and it was all really complicated and certain sizes were out of stock etc etc. Then I found Salonwear Direct and it was like a breath of fresh air!! Everyone I have had contact with on the phone has been friendly, helpful and efficient (thank you Becca, Tonia, Jenna for example). Delivery was exactly as expected, and the product is great.”

Helpful Report

Posted 2 years ago

Thanks, Julie for your lovely review. We are pleased you have finally found a company that looks after you. We are always here if you need help with anything. The Customer Service Team

Posted 2 years ago

“Love my new tunic, it’s a great fit with stretch, so it’s comfortable to work in. Arrived quickly too.”

Helpful Report

Posted 2 years ago

Hi Julia Pleased you like your new Charm tunic, happy wearing! The Customer Service Team

Posted 2 years ago

“Excellent quality but poorly sized. Very small.”

Helpful Report

Posted 2 years ago

Hi Charlotte Thank you for your review, glad you like the Charm tunic. This is slightly more fitted than some of our other tunics which may explain why you felt they are on the smaller size. If you do need help with anything in the future, just let us know, we are always happy to help. Take care. Tonia

Posted 2 years ago

“Excellent customer service. Tonia emailed me on a bank holiday to inform me that my order would be dispatched once the holiday period was over which I was was above and beyond the call of duty. Products arrived promptly and are excellent quality! Would definitely recommend and will be placing more orders in future”

Helpful Report

Posted 2 years ago

Hi Jason Many thanks for your review, it's great to hear you received excellent customer service from Tonia. She is an asset to the company and always goes above and beyond to try to ensure our customers receive the service they deserve! If you do need anything else in the future just give us a call. Kind regards. The customer service team

Posted 2 years ago

Salonwear Direct is rated 4.2 based on 784 reviews