“As previous reviews of online service. Leaking wellies, brand new, leading brand - MuckBoot. Photos, videos etc. and they refuse to replace, I have to send them away for repair. Ludicrous in middle of winter.
They use third party customer service and are completely intransigent. I have previously used Sam Turner for lots of different farm items. Never had problem before.”
“Exceptional service, ordered the weekend and it arrived first thing Monday morning, should I have a problem and hopefully not, their customer service is as good👏”
“I failed to see the add on tax and expensive carriage of my purchase of 4 litres of cactus compost. I think this could be clearer on your website. The advertised price was doubled!”
“After having a problem I felt I had to write this review about the exceptional customer service this company provides. They sorted it all out & kept me notified all the way & resolved the issue for me. Very impressed”
“Good product, woeful packaging. Cardboard box 'secured' by single strand of sellotape. No internal packing, bottom of box fell apart when lifted out of delivery van. If product not robust would certainly have been damaged. Good product, friendly company, packing staff have let them down badly.”
