SAMi The Sleep Activity Monitor Reviews

4.9 Rating 382 Reviews

A-

Happiness Grade

About SAMi The Sleep Activity Monitor:

SAMi® is a video-based sleep activity monitor for parents, caregivers and individuals that need to watch carefully for unusual movements at night. SAMi can detect and alarm on all types of movement, with settings that can be easily customized to your individual needs. During sleep, the SAMi camera's proprietary technology monitors for unusual or abnormal movement in the field of view. When abnormal movement is detected, an alarm sounds on the Apple device running the SAMi iOS app (iPhone / iPod / iPad / Mac) and displays a live video / audio feed. Within seconds, the individual or caregiver can take any necessary action. SAMi will not only reliably alert you to abnormal movement, but automatically records high quality video and audio of the event, providing invaluable video evidence for Neurologists, Epileptologists, and other Healthcare providers to accurately diagnose and prescribe effective treatment plans. For more information, visit SAMi’s website at www.samialert.com.

Customer Service

83.78%

- Good

Visit Website

83.78%

Industry Average

“ Camera works great and their customer service was excellent. ”

posted 3 months ago - Carlos L

“ Peace of mind! After sleeping for 2 years with my daughter in my bed, I am finally getting good nights sleep thanks to SAMi. The camera alerts me if she has a seizure or she moves for more than a few seconds (you set up the threshold). Customer service is also amazing. They sent me a replacement camera when I had some issues. ”

posted 3 months ago - Alexa L

“ Camera works so well, and customer service is responsive and kind. ”

posted 3 months ago - Anonymous

“ I purchased the Sami-3 camera 8 months ago to monitor my epileptic son while sleeping. It occasionally had wifi connectivity issues that had gotten worse over time. I contacted customer service and they had me try a few fixes that were unsuccessful. They sent me a replacement camera and it works flawlessly!! Great product and awesome customer service. Highly recommended! ”

posted 4 months ago - Daniel P

“ Customer service is great. ”

posted 5 months ago - Ben C

“ So far this works great!! I’m so happy to have received this product for my daughter, to at least get a heads up or alert with her seizures! Assume shipping and customer service as well. We both thank you ”

posted 5 months ago - Angela S

“ Customer service has been outstanding. I can finally sleep and work around the house knowing my son is safe! Highly recommend the Sami! ”

posted 5 months ago - Sara C

“ Fabulous monitor. Amazing customer service! ”

posted 5 months ago - Kelly K

“ The product is great and service for any questions I had was great ”

posted 5 months ago - Pete W

“ The system works great. Setup couldn't have been easier. Had a small issue and it was cleared up right away. Haven't seen this level of customer service in probably two decades. I don't usually leave reviews for anything but, I am just that impressed with the customer support. ”

posted 8 months ago - Katherine G

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SAMi The Sleep Activity Monitor Reviews

Customer Service - Good