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Samsung Reviews

1.2 Rating 4,435 Reviews
F
Happiness Grade
Read Samsung Reviews

Phone:

01932 455 000

Email:

info@samsung.com

Location:

1000, Hillswood Drive, Samsung House

F

Returns - Difficult

33.33%
Industry Average
This is on top of the random cancelling of orders, often meaning you'll miss out on time-sensitive deals and extremely inefficient and limited returns process.
posted 1 week ago - Anonymous
I thought the Federal Trade Commission required internet/phone/mail order companies to give 30 days returns.
posted 5 months ago - KelvinC
They said that it was escalated multiple times to the back end of returns and finance (what a joke).
posted 1 year ago - Adam Neal
As soon as this watch returns repaired (whether this side of Christmas) is anyone's guess it's going on ebay.
posted 2 years ago - Anonymous
Would stand about 1m high and very heavy to move! I searched customer returns policy soon after receiving and the ONLY information showing after a couple of variations related to mobile phones.
posted 2 years ago - Nicole
Absolute trash, buy anything else. Will sell faulty products and waste hours of your time refusing returns or any support. Samsung is evil.
posted 2 years ago - PissedOff
RETURNS AND REFUNDS.
posted 2 years ago - Anonymous
Meanwhile this pushed me outside of Sam’s clubs window to do the returns.
posted 2 years ago - Kayla
Broken promises, reps end chat and calls, worst returns and refunds, not understanding what I say. Literally the worst experience ever. Multiple times!
posted 2 years ago - Anonymous
I arranged a return for my TV 6 times, and no one showed up then they said I missed the returns deadline.
posted 2 years ago - Zaki