Samuel Windsor Reviews

Name: Samuel Windsor
Address: Unit 6, Industrial Estate, Brecon
Rating: 3.05

3.1 Rating 43 Reviews

49 %

of reviewers recommend Samuel Windsor

Company Reviews

Questions

Metrics

3.1

Based on 43 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0871 911 7044

Email:

customerservice@samuel-windsor.co.uk

Location:

Unit 6, Industrial Estate
Brecon
LD3 8LA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not received my 1pr of black mules size6 ordered on 10th April 2025,I got a message from the post office to say they had sent the parcel back to yourself as the address was incorrect, can you please help,”

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Posted 1 week ago

“I received the Summer Sale catalogue and the shirts were 3 for £40.00. However when I tried to check out the total was £ 59.57. How misleading!!”

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Posted 4 years ago

“I recently bought some shoes. They look good. The website said to buy a 1/2 size smaller than what you normally buy for US customers. I followed their advice. When I wore the shoes today I could practically walk out of the shoes. They run big on the size. I went to the website to contact them and do not see any contact info except a phone number listed that claims to charge you a fee for contacting them.”

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Posted 6 years ago

“The item I ordered was not delivered but returned to them. Instead of resending it back to me they sent it to another customer. When I said I still wanted it they told me it was now out of stock and they were not getting any more in.”

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Posted 7 years ago

“Good seem an OK quality but customer service can be appalling and quality control is slack. Repeated returns of shoes for a number of reasons but quality-checking prior to dispatch would put an end to the problems. Customer Service is OK if you get one of the helpful female operators but the man I've spoken to a couple of times is rude and just could not care less. In future, if I have an issue then I'll hang-up if a male voice answers the phone. It's a real shame because, when perfect, the products ARE good quality and well priced.”

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Posted 7 years ago

Samuel Windsor is rated 3.1 based on 43 reviews