“I would have rated it VERY GOOD. The only reason I didn't is when I saved my design and came back by clicking the finish design email I went straight to my design. When I logged in to my account from that page. It takes me back to the beginning of the process and I have to go back to the email and click finish my design to get to my design once I've logged in. It would be better if I could click "finish my design" go to the design page and be able to log into my account and remain on the design page.”
“Once I was connected to a sales representative, I was happy with the service. However, it was a R-E-A-L-L-Y long wait (more than an hour!) before someone picked up the phone. Not so good when you need help right away.”
“I've ordered sandwich boards before and the quality is great! Delivery is quick and I've been very happy. However, this time I had more editing to do. Unlike most other companies, they don't give any indication of poor resolution until immediately after the order is places. Also, there is no scroll bar when you zoom in on your project, so there's no way to see a closer version of what you are editing except the small section it automatically zooms in on. If they fixed these issues, the program would be so much better. They need a better editing platform to match the high quality of their product.”
