Login
Start Free Trial Are you a business?? Click Here

Santander Reviews

1.4 Rating 551 Reviews
B-
Happiness Grade
B-

Customer Service - Average

65.52%
Industry Average
Vania Maria Luis Marquis called me immediately when I sent an e-mail enquiring an urgent matter,aswell as following up to make sure if I needed anything further.Im a South African citizen who has never even visited my roots within the past 23 yrs.My portugeuse is good but not immaculate & everytime ive called,Ive only had kind assistance aswell as fantastic service.10/10.People should share good experiences too….not only bad ones
posted 7 months ago - J Vieira
Last two weeks two different days served me two different staff I am happy with service But But leeds Santander bank staff BINTA really appreciated she is genuine kind and polite specially she have more knowledge sorted my issue I am excited thanks Binta keep it up I give you 5 stars
posted 10 months ago - Biruk
Yesterday I transferred a large amount of money to each of our eight grandchildren and choose to do it by speaking to customer service.
posted 1 year ago - Doreen Smith
I spoke to an agent last week regarding a direct debit and could not fault the service I was given. He was very polite and and sorted out the problem that I had with patience and professionality. Sheila Dutch
posted 2 years ago - Sheila D
Good service
posted 3 years ago - Rajendraravula Ravula
I visited Santander, Eastham branch to deposit a cheque and severed by Tracy Counter Service Advisor she was given excellent great service and she is very friendly and helpful to make me very happy.
posted 3 years ago - Wijay Ragu
Dennis in Glasgow went the extra mile today with his excellent customer service, I needed to prevent a transaction I made mistakenly through ebay, Dennis took me through the stages of how to do this, how kind and patient of him it was quite unexpected, thank you to Dennis I got my refund. Jo
posted 4 years ago - Jo
I want to say a big thankyou to cezary. He went out of his way to help me .Hes a credit to the Bank..His customer service is excellent as is his manner....
posted 4 years ago - Moira
Excellent service all the time
posted 4 years ago - Ofembe
Good advice very helpful customer service calls always answered by UK centers
posted 5 years ago - Jan Wright