Sarah Chapman Ltd Reviews

Name: Sarah Chapman Ltd
Address: 25 Ives Street, London
Rating: 4.74

4.7 Rating 725 Reviews

96 %

of reviewers recommend Sarah Chapman Ltd

Company Reviews

Product Reviews

128

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Phone:

02075899094

Email:

michael@sarahchapman.com

Location:

25 Ives Street
London
SW3 2ND

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have suffered from acne since childhood, and I am now almost 64! Since discovering Sarah Çhapman products my skin has improved enormously. Thank you Sarah, you have managed to improve my skin where many others have failed xx”

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Posted 8 years ago

“Very disappointed. Facial cost £170! During the facial there was alot of dead time (20 min to 30 mins) where the facialist was doing nothing as she had applied a mask or the LED light...this is not the norm. Save your money and go elsewhere!”

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Posted 8 years ago

“Cream is silky smooth - soaked straight into my skin”

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Posted 8 years ago

“Quick delivery, good products.”

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Posted 8 years ago

“I just love Sara chapman products they are the best I have ever used and always good results”

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Posted 8 years ago

“I love the products and am a complete convert”

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Posted 8 years ago

“They just sell lovely stuff! Honest reviews, great products that target skin concerns, beautiful packaging and great and speedy service!”

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Posted 8 years ago

“My skin feels hydrated and looks more refreshed. The overnight facial is a miracle worker.”

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Posted 8 years ago

“An excellent product, I suffer from puffy eyes especially in the mornings. I have already noticed an improvement. I've tried many eyes creams and this is the best.”

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Posted 8 years ago

“I absolutely love the products and the service at the Clinic on Sloane Square - however online shopping experience shows me that International shipping is not quite up to to speed yet : 1) Very slow (from UK to Switzerland) 10 days 2) From a 300 GBP order, I paid on top 120 GBP on taxes, charges (excl. shipping), because the online shop doens't have the option to deduct VAT when exporting ... 3) Customer Service at Shipping Department was ok but leaves space for some improvements. Matt didn't seem involved / willing to go the extra mile in exception for my question regarding a promotion I missed for one day (expiration date was not mentioned) and where he eventually would give me a promo code for my next order. 4) Also the box my products had been shipped with, seemed to be of "cheap / poor" quality. It arrived in quite a poor state. (photos are available should you wish to see them) All in all, it just wasn't an uplifting shopping experience. When I compare to brands like, Net-a-Porter, Victoria Beckham or JoLoves - all UK base, big & small companies - I think there absolutely is some space for improvement. Some small changes could make quite a positive impact ;) When dealing with the back office, lady who answered the phone / shipping department, it was somehow lacking of positivity, "being happy & proud to work for such a great company such as Sarah Chapman" vibe. Outstanding customer service is just a crucial part to a great shopping experience, isn't it. Again, products are really great, love them ! Best regards, Catherine Campart”

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Posted 8 years ago

“Delivers on time and great products”

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Posted 8 years ago

“Hi guys, first of all want to state the basics: site is very user friendly, the videos explaining how products work are extremely helpful, the registration was easy. The delivery was prompt, which is again is a lovely bonus for all of us leaving outside of UK. Now about the product. The packaging is absolutely fabulous, I think everybody has to admit that we like to look at nice things, every item was wrapped in lovely paper, besides the unusual packaging. The brochure inside every product was also very nice touch. Everything about your products just said class. Honestly it's been a while since I had so much pleasure just opening the products. I got the PERFECTING SKIN ESSENTIALS, and even the pouch it came with, also surprised me with its quality. Now, I cannot review all the products themselves, it should be a separate review all together, because you really need time to see the results before recommending anything to anyone, but the cleansing mitts and the cleanse are already very impressive, getting rid of every bit of make-up and dirt I had on my face and eyes. Also really want to mention the scent f products: it is absolutely divine. Well done Sarah Chapman, already looking forward to buying the facialift gadget.”

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Posted 8 years ago

“Great quality of the product, such a pleasure to use!”

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Posted 8 years ago

“Love the products. My mature skin feels hydrated all day unlike other expensive products used in the past. I especially like the Overnight Facial and Skin Insurance which provides excellent sun protection as well as providing a healthy looking glow to the skin.The website is excellent and delivery was quick on the items ordered.”

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Posted 8 years ago

“Happy about receiving complimentary product.”

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Posted 8 years ago

“The overnight facial supplement has made my weak, flakey nails strong and healthy for the first time ever!”

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Posted 8 years ago

“Excellent products but slow delivery”

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Posted 8 years ago

“very good products. lovely to put on!”

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Posted 8 years ago

“Making my skin look a live and gives me a clear complextiox”

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Posted 8 years ago

“Helpful with advice on the phone , skin feels great !”

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Posted 8 years ago

Sarah Chapman Ltd is rated 4.7 based on 725 reviews