Sarah Raven Reviews

Name: Sarah Raven
Address: 1 Woodstock court Blenheim Road, Marlborough
Rating: 2.63

2.6 Rating 146 Reviews

36 %

of reviewers recommend Sarah Raven

2.6

Based on 146 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

About Sarah Raven:

Sarah Raven’s Kitchen and Garden is the online shop from the renowned TV presenter and garden and food writer Sarah Raven. We are a well-established company who sell all you need for a beautiful and productive garden. Our range is unique because Sarah’s expertise and passion is behind everything we sell. Sarah trials all the products in our range, from the veg seeds to the cut flower plants so only the very best performers make it onto our website. We also stock a range of best-selling exclusive products that you won’t find anywhere else.

Visit Website

Phone:

0845 092 0283

Email:

info@sarahraven.com

Location:

1 Woodstock court Blenheim Road
Marlborough
SN8 4AN

Write Your review

Tell us how Sarah Raven made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sarah Raven 1 star review on 25th June 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time user of Sarah Raven, and placed 2 orders, for container plants and collections. I will use SR again, but have learnt lessons along the way - collections just didn't work for me, grew at different rates, Buy the jumbo plants if I can afford (if not available , buy something else-the smallest cuttings, too small, 1 died within a week, having been very dry on arrival, and are very difficult to handle. However, positives - learnt I could put plants much closer in a container than I thought, also there are some really good plants which I bought 'because I liked the colour' and will buy again. Delivery was least been intermittent with orders coming at 1/2 plants at a time, but I suspect lots of customers like me, booked on line rather than locally. Some arrived vey dry, since rest in container were fine may the problem was SR and not the Postal service.”

Helpful Report

Posted 4 years ago

“My order comprised of living primroses and verbena. These were posted separately by Royal Mail 24 ( so posted at the right time for the plants) and both sets of plants arrived in excellent condition. Normally if I buy plants, I get them "fresh" from a garden centre, but these arrived in excellent condition, in good time and it was hard to find these in my local garden centres, (and of course they are closed at the moment). The instructions for planting are easy to find on their website I would happily order anything from them.”

Helpful Report

Posted 4 years ago

“All bulbs received have been excellent packaging too and recyclable, looing forward to spring.”

Helpful Report

Posted 5 years ago

“well saarah raven dahlias are outstanding purchest dahlias this year wow islander tuber .pen hill. realy sarah raven dahlias are best tubers flowers i have ever had in flower now islander . has to be 9 ins flower have taken photos would love to sent photos to her show quolity max jones pembrokeshire wales”

Helpful Report

Posted 5 years ago

“I can't rate Sarah Raven's bulbs and plants highly enough. They are of a very high quality. Our garden this Spring and Summer is a picture.”

Helpful Report

Posted 5 years ago

“Plants ordered in March still not arrived even though when I contacted customer services who said they would send them out priority. Some of these plants were for a spring border do thats not going to happen now. As a gardener planning your garden is something to enjoy now devastated that my garden isnt going to look like it should..besides the money paid in March not to receive the plants is really upsetting. I am also waiting for part of another order. I think Sarah Raven needs to take control as her business is starting to go downhill fast.”

Helpful Report

Posted 5 years ago

“Ordered plants in March received email 9th May saying plants on way by 1st class Royal Mail.....not arrived a week later customer services said they would send them out priority..still not arrived Some of these plants were for a Spring border so that is now no longer happening too late. The other plants were for window boxes these should be planted and growing on now. Absolutely gutted my garden wont look like I had planned. No more using Sarah Raven”

Helpful Report

Posted 5 years ago

“All excellent plants which arrived in good order and performed perfectly”

Helpful Report

Posted 5 years ago

“Replaced the dying wallflower plugs when I phoned them. Sadly the replacements also died. These were a primrose colour. I treated the apricot plugs in the same way and they are thriving. Can’t be bothered to phone again.”

Helpful Report

Posted 6 years ago

“Superb service and product quality.”

Helpful Report

Posted 6 years ago

“I've been a Sarah Raven customer for very many years. In fact most of my terracotta, my garden furniture, obelisks, 90% of my plants and even compost (Silvagrow) has come from Sarah Raven, plus my secateurs, vases and many books (Sarah Raven Wildflowers is much treasured). This has been a very challenging year with late frosts, even snow in late Spring, then drought, now excess rain....yet my Sarah Raven plants, existing and new, have all flourished. The pelargoniums this year have been especially wonderful, stilll in flower at late September. The bulb delivery has just arrived, beautifully presented as always with the excellent instruction book. I recommend Sarah Raven most highly.”

Helpful Report

Posted 6 years ago

“After bad experience with two other garden mail order companies I am even more loyal to Sarah Raven who, along with the equally superb David Austin Roses, is the only mail order I will use now. Both are in a league way above others”

Helpful Report

Posted 6 years ago

“Got email yesterday to notify me that my bulbs were on their way; these arrived today, beautifully packed, very healthy looking bulbs as always, exceptionally good illustrated planting booklet, plus £5 voucher off next order as "thank you", superb. 100% quality,value and customer service. Definitely 5 plus stars!!”

Helpful Report

Posted 6 years ago

“Once in a while I've been tempted by other garden mail order companies, but none hold a candle to Sarah Raven. Quite simply Sarah Raven plants, garden sundries, vases, books, etc offer the very best selection and the best value for money of all. Customer service is excellent, plants arrive fresh as a daisy looking as though they've just been watered, and are inevitably healthy. The collection of pots, obelisks and even garden furniture (bought fabulous bistro set at beginning of summer) outshine all other companies. Sarah is clearly passionate about selecting the best and ensuring her customers are getting the best. Cannot praise enough”

Helpful Report

Posted 6 years ago

“The first of my autumn plants ordered arrived well on time; beautiful healthy plants (Polyanthus 'Francesca'), well packed and arrived well watered and in substantial pots. Good insctructional book enclosed, along with update on plants to follow. Excellent as always, can't wait for the rest !!! Sarah Raven tops as usual.”

Helpful Report

Posted 6 years ago

“Sarah Raven Salvia "love & wishes" has flowered solidly all summer, is at it's most fabulous now. Planted with her Geranium "Rozanne", also repeat flowere all summer and now huge, abubdantly covered with blooms. Pelargoniums also flowered non stop all summer, beautiful still. As always, simply the best mail order plants.”

Helpful Report

Posted 6 years ago

“Customer service notified me Silvagrow compost would arrive next week; it actually arrived earlier, Saturday morning, in time for weekend. Excellent service as always”

Helpful Report

Posted 6 years ago

“Excellent customer service, notified me by email of slight delay with compost delivery - much appreciated. Sarah Raven Silvagrow Peat Free is the best compost ever, so well worth a few days' wait.”

Helpful Report

Posted 6 years ago

“Cannot praise Sarah Raven quality enough - would give more than 5 stars every time.”

Helpful Report

Posted 6 years ago

“Terracotta pots ordered on 27 August with 15% discount arrived promptly on 31 August. Absolutely fabulous scalloped edge pots, superb quality, most unusual and beautiful design. A great addition to my collection of Sarah Raven terracotta and much admired. Excellent value. Thank you Sarah Raven for coming up trumps again!”

Helpful Report

Posted 6 years ago

Sarah Raven is rated 2.6 based on 146 reviews