Sarah Raven Reviews

Name: Sarah Raven
Address: 1 Woodstock court Blenheim Road, Marlborough
Rating: 2.66

2.7 Rating 143 Reviews

37 %

of reviewers recommend Sarah Raven

2.7

Based on 143 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

About Sarah Raven:

Sarah Raven’s Kitchen and Garden is the online shop from the renowned TV presenter and garden and food writer Sarah Raven. We are a well-established company who sell all you need for a beautiful and productive garden. Our range is unique because Sarah’s expertise and passion is behind everything we sell. Sarah trials all the products in our range, from the veg seeds to the cut flower plants so only the very best performers make it onto our website. We also stock a range of best-selling exclusive products that you won’t find anywhere else.

Visit Website

Phone:

0845 092 0283

Email:

info@sarahraven.com

Location:

1 Woodstock court Blenheim Road
Marlborough
SN8 4AN

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Sarah Raven 1 star review on 25th June 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered plants in March received email 9th May saying plants on way by 1st class Royal Mail.....not arrived a week later customer services said they would send them out priority..still not arrived Some of these plants were for a Spring border so that is now no longer happening too late. The other plants were for window boxes these should be planted and growing on now. Absolutely gutted my garden wont look like I had planned. No more using Sarah Raven”

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Posted 5 years ago

“All excellent plants which arrived in good order and performed perfectly”

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Posted 5 years ago

“Replaced the dying wallflower plugs when I phoned them. Sadly the replacements also died. These were a primrose colour. I treated the apricot plugs in the same way and they are thriving. Can’t be bothered to phone again.”

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Posted 6 years ago

“Superb service and product quality.”

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Posted 6 years ago

“I've been a Sarah Raven customer for very many years. In fact most of my terracotta, my garden furniture, obelisks, 90% of my plants and even compost (Silvagrow) has come from Sarah Raven, plus my secateurs, vases and many books (Sarah Raven Wildflowers is much treasured). This has been a very challenging year with late frosts, even snow in late Spring, then drought, now excess rain....yet my Sarah Raven plants, existing and new, have all flourished. The pelargoniums this year have been especially wonderful, stilll in flower at late September. The bulb delivery has just arrived, beautifully presented as always with the excellent instruction book. I recommend Sarah Raven most highly.”

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Posted 6 years ago

“After bad experience with two other garden mail order companies I am even more loyal to Sarah Raven who, along with the equally superb David Austin Roses, is the only mail order I will use now. Both are in a league way above others”

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Posted 6 years ago

“Got email yesterday to notify me that my bulbs were on their way; these arrived today, beautifully packed, very healthy looking bulbs as always, exceptionally good illustrated planting booklet, plus £5 voucher off next order as "thank you", superb. 100% quality,value and customer service. Definitely 5 plus stars!!”

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Posted 6 years ago

“Once in a while I've been tempted by other garden mail order companies, but none hold a candle to Sarah Raven. Quite simply Sarah Raven plants, garden sundries, vases, books, etc offer the very best selection and the best value for money of all. Customer service is excellent, plants arrive fresh as a daisy looking as though they've just been watered, and are inevitably healthy. The collection of pots, obelisks and even garden furniture (bought fabulous bistro set at beginning of summer) outshine all other companies. Sarah is clearly passionate about selecting the best and ensuring her customers are getting the best. Cannot praise enough”

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Posted 6 years ago

“The first of my autumn plants ordered arrived well on time; beautiful healthy plants (Polyanthus 'Francesca'), well packed and arrived well watered and in substantial pots. Good insctructional book enclosed, along with update on plants to follow. Excellent as always, can't wait for the rest !!! Sarah Raven tops as usual.”

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Posted 6 years ago

“Sarah Raven Salvia "love & wishes" has flowered solidly all summer, is at it's most fabulous now. Planted with her Geranium "Rozanne", also repeat flowere all summer and now huge, abubdantly covered with blooms. Pelargoniums also flowered non stop all summer, beautiful still. As always, simply the best mail order plants.”

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Posted 6 years ago

“Customer service notified me Silvagrow compost would arrive next week; it actually arrived earlier, Saturday morning, in time for weekend. Excellent service as always”

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Posted 6 years ago

“Excellent customer service, notified me by email of slight delay with compost delivery - much appreciated. Sarah Raven Silvagrow Peat Free is the best compost ever, so well worth a few days' wait.”

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Posted 6 years ago

“Cannot praise Sarah Raven quality enough - would give more than 5 stars every time.”

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Posted 6 years ago

“Terracotta pots ordered on 27 August with 15% discount arrived promptly on 31 August. Absolutely fabulous scalloped edge pots, superb quality, most unusual and beautiful design. A great addition to my collection of Sarah Raven terracotta and much admired. Excellent value. Thank you Sarah Raven for coming up trumps again!”

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Posted 6 years ago

“New autumn catalogue is inspirational - look forward to picking my winter plants/spring bulbs.”

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Posted 6 years ago

“Thank you for such prompt service: August 27th order placed and tracked delivery confirmation arrived within 2 days at 29th August. Wonderful service as always”

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Posted 6 years ago

“Bank Holiday 15% offer is excellent. Thank you. Very helpful young man and all confirmed as efficiently as ever.”

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Posted 6 years ago

“Sarah Raven order arrived promptly, as usual, within 2 days of confirmation. Perfectly in time for Bank Holiday weekend. Thank you”

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Posted 6 years ago

“Quite simply the best garden mail order company. And, for anyone who hasn't read Sarah Raven's 'Wild Flowers' this is truly a work of love - a book to be read, for reference, and to treasure”

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Posted 6 years ago

“Just ordered another 4 bags of silvagrow - the very best compost EVER. As always Sarah Raven's beautiful Pelargoniums have bloomed all summer and are STILL at their best as we approach September.”

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Posted 6 years ago

Sarah Raven is rated 2.7 based on 143 reviews