Satsuma Loans Reviews

Name: Satsuma Loans
Rating: 4.62

4.6 Rating 2,941 Reviews

92 %

of reviewers recommend Satsuma Loans

Company Reviews

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Metrics

4.6

Based on 2,941 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Satsuma Loans 5 star review on 14th March 2017

Anonymous

Satsuma Loans 5 star review on 2nd March 2017

Palita

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic.”

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Posted 5 years ago

“Very good app”

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Posted 5 years ago

“Super fast service would recommend .”

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Posted 5 years ago

“Really quick and easy process, from start of application to money in my account, less than an hour! Would recommend”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Very impressed with how quickly it was done thank you”

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Posted 5 years ago

“Great service at a muched needed time in my life”

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Posted 5 years ago

“Great service 10 out of 10”

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Posted 5 years ago

“Helpful call center staff, happy with every loan I have had always willing to help customer and always polite and genuine.”

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Posted 5 years ago

“Excellent and fast service.Highly recommended.”

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Posted 5 years ago

“Efficient”

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Posted 5 years ago

“Not to many scary questions.straight forward and the cash was with me in less then an hour .great service .”

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Posted 5 years ago

“Good, fast service, would have liked a bit of flexibility with the repayment, ie early repayment option with adjusted interest rates”

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Posted 5 years ago

“Great company, fast application and receive monies fast. Only negative is LARGE interest.”

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Posted 5 years ago

“Advisers are always helpful, if I have called for help, they have always managed to put things right for both me and Satsuma, I highly recommend Satsuma.”

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Posted 5 years ago

“quick and easy”

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Posted 5 years ago

“I found them very helpful and easy to use”

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Posted 5 years ago

“A VERY QUICK,FRIENDLY AND EFFICIENT SERVICE.”

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Posted 5 years ago

“Amazed at how quick and efficient the whole process was .”

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Posted 5 years ago

“Took a loan out of £100 and whilst I had paid 2 instalments of £11.01 and only had it 2 weeks my early resettlement balance was £107.00 ,so effectively I paid £28 in interest!!!. Bearing in mind the full cost of the loan was £143 over 13 weeks. Where the hell did they get this settlement figure from ? Plucked out the air I suspect.”

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Posted 5 years ago

Hi, I'm really sorry to hear that you're not happy with the interest rate of your loan. You should have been advised of the interest rates before you took out the loan. If you would like to log a complaint there is some more information on how to do this here: https://www.satsumaloans.co.uk/existing-customers/complaints. Thank you.

Posted 5 years ago

Satsuma Loans is rated 4.6 based on 2,941 reviews