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Save on Laptops Reviews

4.6 Rating 2,682 Reviews
89 %
of reviewers recommend Save on Laptops
4.6
Based on 2,682 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email

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Anonymous
Anonymous  // 01/01/2019
Good Price - fast delivery via DPD who give you an hour delivery slot which is great!
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Posted 10 years ago
Rapid delivery. Laptop just as described
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Posted 10 years ago
Laptop arrived, but only after having to pay for delivery, even though it was supposed to be free. Was contacted by rude staff who theatened to cancel order if I didnt pay for delivery straight away, on a £900 laptop. Also had to pay a fee for using a credit card, a must now adays when dealing with fly by night internet retailers. avoid if possible
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Posted 10 years ago
Dear Customer, Thank you for your review. I would like to explain that the delivery location you have selected is an off shore location therefore a Non-UK Main Land delivery charge would need to be applied £9.95. This is clearly stated on our website and in our terms and conditions. Regarding the Member of staff who threatened to have your order cancelled. I do apologise that you felt it was a threat. If we do not have the correct postage or if a customer does not pay the correct postage we have no choice but to cancel the order as the correct delivery method has not been chosen. Regarding the surcharge that is applied for credit cards, we only charge what the bank charges ourselves this is only to absorb the costs due to our low prices. If we were not to charge a surcharge we would be making a loss. We do offer the option to pay via debit card as there is no charge on that. Once again I do apologise for any inconvenience this has caused. Kind Regards, Save On Laptops Sales Team
Posted 10 years ago
Thank you for good service and fast delivery. DPD delivery is very good . They do not allow you to waste your time. They inform you about time of delivery by SMS. And every time are coming on time.
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Posted 10 years ago
Did everything as they should, very quick dispatch and delivery. I have had no cause to test their customer service so can't comment on that, but I would definitely use again.
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Posted 10 years ago
Very happy with the service from this vendor. Goods arrived promptly and satisfactorily packed. Used the Collect+ service which was very efficient. I have had no contact with customer service and cannot comment on that part of the company.
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Posted 10 years ago
Very quick, easy and a great price for the laptops and will happily use them again. Gerry from Centigen Facilities management Limited
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Posted 10 years ago
This is the second laptop I have purchased from Save On Laptops , I'm even mopre impressed with the quality and service than I was the first time. I would recommend this company to everyone.
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Posted 10 years ago
The service from Save on Laptops was fantastic - only marred by their decision to use the awful DPD parcel 'delivery' 'service' to send the laptop out.
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Posted 10 years ago
good price and fast delivery.
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Posted 10 years ago
Communication was very good. Price was good too. Shipping was very fast also.
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Posted 10 years ago
My laptop arrived the following day and was everything advertised and more. As a student on a budget I was, and continue to be, extremely pleased by the competitive price offered through Save on Laptops.
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Posted 10 years ago
Great spec laptop for a great price. I paid extra to have it checked and software installed, so when it arrived it was ready to go. Laptop is light, but powerful and the gtx 860 handles games at high settings. only minor problem so far is there are 2 dead pixels on the monitor. Still, for the price I'm very happy with the laptop. Delivery was very fast and communication good.
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Posted 10 years ago
I guess that I took a chance ordering this as the reviews were so so. However the reviews were comparing it to other £700 devices of 2 years ago. For the price paid this is absolutely unbeatable. I needed to replace a Samsung Netbook and the performance and display are streets ahead. I have an Android phone and 7" tablet I expected to buy a 10" Android tablet. but I couldn't find a suitable email app that would do what Thunderbird offers me. I vowed never to buy a Windows 8 device but reckoned that this being a touch tablet then it couldn't be too bad. Put me down as a very happy bunny and most impressed with ordering and delivery service.
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Posted 10 years ago
Havent checked the laptop yet as it is a Christmas present. Visually looks very good. Fast prompt delivery. Came next day
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Posted 10 years ago
So far so good. No complaints about my laptop I have had it for 5 days now. Easy to set up. It came the next day but I had to reschedule for the next day. So far impressed. Will use again.
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Posted 10 years ago
For a first time customer very impressed, very competitive on price, standard delivery was quick with updates via email and text. A smooth process - Thanks
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Posted 10 years ago
Having had an msi gaming laptop from Save on Laptops and been very pleased with the competetive price and ease of purchase, I have bought a preowned msi laptop for school work. Again the price was competetive, the purchase easy, the dlivery prompt and no problems so far. Thank you.
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Posted 10 years ago
The delivery proccess was really fast, and the product is excelent. However, my item was delivered on another address, which made me very concerned. I had to call the company which transported the parcel because I saw that they delivered the product, but not at my address. So they told me that the driver really made a mistake and left my item at the reception of a student accommodation. It was close to my place, so I went there to pick it up. That's why I'm giving 3 stars. This mistake could have costed me my product.
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Posted 10 years ago
They are absolutely legit. Great service. I gave good because they are not a 24 hour service. I ordered at 6 for next day delivery and it came a day later. But even then I am extremely impressed as I had my doubts.
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Posted 10 years ago
Save on Laptops is rated 4.6 based on 2,682 reviews