“The item I ordered was advertised as being in stock but when I called them after placing the order to enquire when I could collect they advised the item was 'due in' the following day. This makes me feel they are working on a low stock situation and reliant on next day deliveries from other suppliers.”
We don't carry stock of all the products we sell as we sell some 600,000+ lines so there will be occasions where we have to buy in an item from one of our network of suppliers. You will find that a lot of companies work this way nowadays to avoid having to carry large stock volumes. Delivery is usually next day in any case so it does not affect the delivery time frames that we quote.
“The base unit is as described, seems good value and is working well at present. It arrived packed well but there were no installation instructions and this had to be done by trial and error.
There is a manual to be found within the apps. Basic guidance to find it and guarantee repair instructions would have been helpful.”
“The overall shopping experience was good apart from being told the item was in stock when it wasn't. Then having no idea until contacting customer services when it would arrive.”
“Reckoned from the website that they had my item in stock and expected immediate delivery. When I heard nothing I phoned up and they were helpful promising to phone back. But I had to phone again and arrange a delivery date. Turns out that they were awaiting delivery from another online site and if I'd gone direct to it myself I could have saved £10. But I got I wanted in the end!”
“The product arrived quickly and working. However, the description masked a fairly complicated setup required (at least on the first PC/tablet to use it), and the fact that PCs/laptops/tablets really don't make using Miracast that intuitive and rapid. But it did work essentially as advertised in terms of the functionalities I have tried out. I would have preferred a device without installation/setup software (as it takes disc space on my tablet), but that's probably asking too much.”
