Savoy and Snook Reviews

Name: Savoy and Snook
Rating: 4.75

4.8 Rating 3,070 Reviews

94 %

of reviewers recommend Savoy and Snook

4.8

Based on 3,070 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01634 243435

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items took rather a long time from being ordered to delivery, but on arrival it was as ordered and appreciated. Thank you.”

Helpful Report

Posted 4 years ago

“Though what I ordered was good quality the amount of time it took to deliver was extremely poor. I ordered on 26th May and it did not arrive until the middle of June.”

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Posted 4 years ago

“Really pleased with the product but had to wait 3 weeks for my order.”

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Posted 4 years ago

“In the scheme of things, buying a butter dish that costs more than the weekly income of an asylum seeker in the UK is quite shameful. That said, it's a great butter dish. Our previous Burleigh butter dish lasted more than 17 years - so perhaps you should view it as a considered purchase. Anyway, it's delightful and much cheaper than you can buy anywhere else on the interweb. So buy as many as you can afford from this excellent retailer.”

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Posted 4 years ago

“Ordered on 23 May 2020 and items were shipped on 11 June. Team said they had high volume of orders. Had a wrong product delivered but luckily the team allowed me to refund and it was quite hassle free.”

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Posted 4 years ago

“Whilst the product itself is good, the service was appalling. Over 3 weeks of hearing nothing I contacted them and after excuses I finally received my item almost a week later. I won’t be using this company again.”

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Posted 4 years ago

“Best value on the internet for several premier British brands.”

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Posted 4 years ago

“Love our new lights but was a bit disappointed that you can see where two pieces of glass have been forged together... wasn’t the same finish as in the pictures online”

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Posted 4 years ago

“Goods arrived when expected extremely well packed to avoid damage. Thank you.”

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Posted 4 years ago

“Very poor took over three weeks to be delivered Communication poor too Would not recommend”

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Posted 4 years ago

“I was not impressed with the poor communication and delivery. I am very aware of delays due to Covid. However, it took 3 weeks for my goods to arrive. This would have been more acceptable if the communication had been better. In the end the parcel arrived and was left so tracking did not work. Payment was taken immediately. Would not order from this firm in the future.”

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Posted 4 years ago

“All good. No problems at all 👍”

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Posted 4 years ago

“Plates arrived very well packed and in excellent condition. Very pleased with purchase.”

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Posted 4 years ago

“Really love my new placemats, delivery as stated, l like that they are larger than usual and the colours are lovely. Need some coaters now.”

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Posted 4 years ago

“Love my new cups ! Delivery took a while but only to be expected with Covid. Communication was great throughout though and would use the company again !”

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Posted 4 years ago

“Excellent store for unusual gifts and knick knacks. Found the perfect present for my husband!”

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Posted 4 years ago

“3 weeks for delivery of 2 gin balloon glasses deserved 1/5 score. It took me to email after waiting 3 weeks for delivery... not acceptable.”

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Posted 4 years ago

“Was very pleased with service, packaged very safely.”

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Posted 4 years ago

“Excellent product but slow to process and dispatch my order, had to chase them up.”

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Posted 4 years ago

“I placed my order the 24th of May and it was dispached after 16 days later and after few emails to chase this. This was a gift that it never arrived on time. Once dispatched took a couple of days so it wasn't a delivery issue. I found packaging non environmental friendly at all. Excess of plastic. Not very good experience overall.”

Helpful Report

Posted 4 years ago

Savoy and Snook is rated 4.8 based on 3,070 reviews