Savoy and Snook Reviews

Name: Savoy and Snook
Rating: 4.75

4.8 Rating 3,070 Reviews

94 %

of reviewers recommend Savoy and Snook

4.8

Based on 3,070 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01634 243435

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent item, excellent price, excellent packaging and delivery. What more can you ask!!”

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Posted 6 years ago

“Excellent service. Would definitely use this company again.”

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Posted 6 years ago

“Great range if products at competitive prices. Fast despatch and very well packaged”

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Posted 6 years ago

“Good efficient service, happy with my purchase.”

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Posted 6 years ago

“Very impressed at how quickly the goods I ordered arrived. Very well wrapped and in excellent condition”

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Posted 6 years ago

“Arrived on time and in order. Many thanks.”

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Posted 6 years ago

“Smaller than expected, packaging left a lot to be desired”

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Posted 6 years ago

“Very good service. Wrapped in cast quantities of bubble wrap so product very safe and received with no damages. The candles I ordered are excellent quality and very reasonably priced compared to other sites. Would definitely use Savoy and Snook again”

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Posted 6 years ago

“Very good customer service. Small problem resolved immediately. Can't ask for anything more. Would buy from them again.”

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Posted 6 years ago

“I would never shop with this mob again. Saturday 22nd December I got 1-2 day premium delivery and it arrived on Friday 28th December. I asked to cancel my order on boxing day (before it had shipped) and a day later I get an email saying it has shipped. I now need to go through the hassle of returning late Christmas gifts. Next year I will use Amazon Prime for anything like this.”

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Posted 6 years ago

Hi there Liam. Our website states postage will take 1 - 2 WORKING days. You made your order on a Saturday, and the next working day was Thursday the 27th (like most online retailers we are closed over the Christmas period). Even if we were open Christmas Eve (the next working day after you placed your order), your order would not have arrive until after Christmas still. This is down to yourself placing the order on a weekend, and just 3 days before Christmas. If you would like to discuss this issue further please email me at sales@chinachaps.co.uk and I will be happy to further assist.

Posted 6 years ago

“The mug I received I believe has a printing error. The catapillar is printed far to close to the handle. When looking at it from a above with the handle at 3oclock the center of the catapillar is about 5oclock. It’s uncomfortable for me to look at, my partner accepted the gift but is being polite I feel.”

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Posted 6 years ago

Dear Chris, I am sorry that you feel that the handle is too close to the design. I am afraid that they all appear to be like this - however please do contact our customer hub and they can arrange for a free return of your order!

Posted 6 years ago

“Easy ordering, fine goods delivered quickly and in excellent condition.”

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Posted 6 years ago

“I was expecting a delivery communication but it didn't arrive; so there was a lot of uncertainty as to whether it would arrive in time to be a Christmas gift. I was much relieved when it arrived sooner than working 8 days in excellent condition.”

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Posted 6 years ago

“Lovely cups, just what I've been looking for”

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Posted 6 years ago

“fantastic product service and price,delivered speedy for christmas thanks.”

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Posted 6 years ago

“Good delivery, thank you.”

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Posted 6 years ago

“Excellent website, product, price, delivery. Happy holidays”

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Posted 6 years ago

“Very speedy delivery”

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Posted 6 years ago

“Good quality and price. Sometimes they can be slow dispatching but the delivery is very quick and the customer service is excellent!”

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Posted 6 years ago

“Faultless transition, many thanks”

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Posted 6 years ago

Savoy and Snook is rated 4.8 based on 3,070 reviews