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Savoy and Snook Reviews

4.8 Rating 3,070 Reviews
94 %
of reviewers recommend Savoy and Snook
Company Reviews Product Reviews
35
 Questions Metrics
4.8
Based on 3,070 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Read Savoy and Snook Reviews
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Phone:

01634 243435

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Anonymous
Verified Buyer
“Ok so this was actually a lesson that it is sometimes best to wait before making a judgment. I received tracking information from this seller and it did not facilitate any tracking byway of Royal Mail which they advised were the courier. I guess it was at this point that I thought I have been had. So I made contact and asked a number of questions about the tracking and delivery. Unfortunately they did not supply this information so my concern grew. I tried to call Royal Mail who just did not answer the call and then visited the Post Office with the information. They also had no idea of how the order was shipped because they too could not obtain a response to tracking. I communicated with the seller annoyed that they had not responded directly to my questions and informed them that in the event the order did not arrive they should accept my request to cancel. It all was rather messy. Today two days before the final due date for the order to arrive, it did arrive. And in what was immaculate condition extremely well wrapped, I am entirely thrilled to recieve the goods which are exactly what I wanted and have felt like a bit of a twit. That being said, I think the seller could have responded better, could have provided a proper response to my initial enquiry and indeed look to address why tracking details they supply dont actual track the item. I think lessons to be learned by both parties but I can say I am relieved and thrilled because I do look what I purchased.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Competitive price for wrendale products. Delivered on time.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I was looking for a replacement Dartington crystal Exmoor highball glass to replace one I broke after 30 years of use. Not quite the same (the original ones have a heavier base) but still great quality glasses. And I just happened to notice the Exmoor 'long drinks' glasses as I was ordering and they are great too. I really can't praise Savoy and Snook highly enough. The prices are very competitive. S&S provided an update when my order was shipped with tracking information. The package arrived before the expected date. It was very well packed and protected with bubble wrap. Really excellent service.”
Helpful Report
Posted 4 years ago
Philip Yick
Verified Buyer
“Excellent customer service.”
Helpful Report
Posted 4 years ago
Chrissie Jewell
Verified Buyer
“Excellent service and prompt delivery. Thank you!”
Helpful Report
Posted 4 years ago
CMS
Verified Buyer
“Pleasant transaction with Savoy and Snook. Good communication of delivery, well packaged and very happy with purchase. Would shop here again.”
Helpful Report
Posted 4 years ago
David Hawthorne
Verified Buyer
“Good quality product at fair price and delivered on time”
Helpful Report
Posted 4 years ago
Chris Dagnall
Verified Buyer
“Fabulous quick service with super safe delivery. Even when I had to return part of my order they did it promptly and with great courtesy. Fabulous.”
Helpful Report
Posted 4 years ago
Bernie Kelly
Verified Buyer
“First class service / product too Would highly recommend you.😁👍”
Helpful Report
Posted 4 years ago
Dorothy Byrne
Verified Buyer
“This is a beautiful bowl at a very good price. The service from Savoy and Snook was excellent from ordering to delivery and the item was well wrapped.”
Helpful Report
Posted 4 years ago
Lynne Collins
Verified Buyer
“I ordered some Lsa champagne saucers, delivered extremely well packed 10/10. Unfortunately one of the glasses was quite rough around the rim - I contacted them and they dealt with the query very prompt. Would recommend the company and I will use them again.”
Helpful Report
Posted 4 years ago
Karen Rhodes
Verified Buyer
“Great price and very well packed,crystal glasses”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I'm very happy about the purchase. lovely items and well packaged. arrived on time. Thank you!”
Helpful Report
Posted 4 years ago
Carolanne Robertson
Verified Buyer
“Exactly what I was hoping for. Great service and quick delivery time. Very pleased all round.”
Helpful Report
Posted 4 years ago
JOE SAID
Verified Buyer
“Excellent service”
Helpful Report
Posted 4 years ago
Jane Burton
Verified Buyer
“Super fast delivery, best price All packed extremely well First Class”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Great products, great price and well packed with fast delivery!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I bought some LSA glasses from another website and they turned up without any bubble wrap or protection and, of course, were all smashed up so asked for a refund. I then ordered from Savoy & Snook and it was the difference between night and day.... perfectly wrapped up and protected, turned up promptly and they were so much cheaper than other websites. Fantastic place to shop for homeware. Thank you S&S”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Promptly delivered. Really well packed. Very pleased”
Helpful Report
Posted 4 years ago
Helen Maskell
Verified Buyer
“Fast delivery, plates carefully wrapped. Thank you.”
Helpful Report
Posted 4 years ago
Savoy and Snook is rated 4.8 based on 3,070 reviews
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