Savoy and Snook Reviews

Name: Savoy and Snook
Rating: 4.75

4.8 Rating 3,070 Reviews

94 %

of reviewers recommend Savoy and Snook

4.8

Based on 3,070 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01634 243435

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Savoy and Snook 5 star review on 11th February 2021

Deborah Slaney

Savoy and Snook 5 star review on 2nd December 2020

Nataliya Medin

Savoy and Snook 5 star review on 9th October 2020

Jo Allen

Savoy and Snook 5 star review on 24th August 2020

Anonymous

Savoy and Snook 5 star review on 27th October 2017

Jacqueline Cunliffe

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent delivery within 36 hours. I had a query on one item which was resolved quickly and very satisfactorily. I wish other companies we’ve been dealing with recently were so efficient!”

Helpful Report

Posted 4 years ago

“The bowls, to go with a dinner service we already own, arrived well packaged and are exactly what we wanted, plus they were cheaper than many other online retailers. Dispatch did seem to take quite a long time (about a week), although there is no notice on the website, or mention in the order confirmation email, of delays being likely due to Covid19. However I would use them again despite this.”

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Posted 4 years ago

“A vast range of stock and a great price on what I wanted. Wine glasses arrived in tact with excellent packaging. There was a delay in delivery, presumably due to COVID-19.”

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Posted 4 years ago

“Great!! I ordered some glasses from Savoy and Snook - they arrived within the predicted timeframe. They were well packaged to prevent the (very delicate) glasses from breaking.”

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Posted 4 years ago

“The only reason I have given a 4* rather than 5* is for the delay in shipping - ordered on 9th in stock but not shipped until the 20th BUT when it did arrive was packaged well, product as described and a good price. Would probably use again but only if not in a hurry for goods.”

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Posted 4 years ago

“Communication regarding delivery a little disappointing. However item did eventually arrive and as expected.”

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Posted 4 years ago

“I think these are difficult time. Hence there was a delay in delivery. However an email at the time of order explaining the delays would of given me a better customer experience, as a first time customer. Was happy with my product however, came after the date I wanted it for.”

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Posted 4 years ago

“Prompt delivery very well packed very pleased with product”

Helpful Report

Posted 4 years ago

“I ordered an item and 3 weeks later there is still no sign of it. It was a gift for a golden wedding anniversary and I have had to tell them that their gift hasn't arrived. I chased the order after 2 weeks and eventually received what appears to be a standard response about high volume and that it would be chased. I had an email a week ago to say it had been dispatched but it still hasn't arrived. Don't use this company. Delivery times and customer service are appalling.”

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Posted 4 years ago

“Pleased with the glasses ! was very impressed with the packaging.Not a problem but delivery was longer than expected, i expect due to our current situation.”

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Posted 4 years ago

“Even though I eventually received my parcel, it did take quite a while. No complaints about the good just don’t order if you are in a hurry.”

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Posted 4 years ago

“Excellent service and highly recommended supplier. The product was the most competitively priced of all UK suppliers and arrived on time as promised and securely packaged.”

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Posted 4 years ago

“Very pleased with my items and customer services could not have been more helpful for me.”

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Posted 4 years ago

“Excellent service. Plates arrived in perfect condition, very carefully packaged. Very reasonable shipping rates. Highly recommended.”

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Posted 4 years ago

“Quality product, Well packed. Good value. Would have been five star except for delay in dispatch and having to chase up delivery. Two weeks from a UK distribution point”

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Posted 4 years ago

“Places order on June 6th received it on the 22nd, I did chase it up after 10 days and got a reply they where busy. Other than that had no problems. The item I ordered is perfect and was well packaged. Not sure I’ll order from them again though”

Helpful Report

Posted 4 years ago

“Excellent service from start to finish. Website easy to navigate. Products arrived quickly and securely packed. Overall pleased with product and service.”

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Posted 4 years ago

“I purchased a very good quality handled tray and three matching canisters for our holiday cottage. Delighted with them all. Quick delivery. Would recommend.”

Helpful Report

Posted 4 years ago

“Excellent service and prompt delivery”

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Posted 4 years ago

“I was very pleased with the customer service I received after placing a recent order. Although my order did take longer than I expected I contacted Savoy and Snook and received several emails back to update with the delivery. I know things are difficult for businesses at the moment but I appreciated the prompt response. Thank you!”

Helpful Report

Posted 4 years ago

Savoy and Snook is rated 4.8 based on 3,070 reviews