Saxton 4x4 Reviews

Name: Saxton 4x4
Address: WestwayChelmsfordCM1 3BH, Chelmsford
Rating: 4.56

4.6 Rating 593 Reviews

90 %

of reviewers recommend Saxton 4x4

Company Reviews

Questions

Metrics

4.6

Based on 593 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01245351234

Email:

m.poole@saxton4x4.co.uk

Location:

WestwayChelmsfordCM1 3BH
Chelmsford
CM1 3BH

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Saxton 4x4 1 star review on 14th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mo, Jenna and Matt were superb. Overall the experience of buying a car was very professional yet relaxing”

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Posted 2 years ago

“Had a great experience with Saxon 4x4 Joe Hearn and Jenna were extremely helpful and very friendly throughout. Would highly recommend!”

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Posted 2 years ago

“30 minutes after arrival we were shown the car by Mustafa who seems inexperienced and asked us on three separate occasion if we are buying it through finance it seems he was more interested in selling the Bentley via finance 10 minutes of looking into the car another clever salesman bought a couple and literally pushed a couple into the backseat of the car while we were holding the keys looking around the car and preparing for test drive. A minute later we been told that the other couple had put the deposit down They literally taken the key back from us and didn’t give us the courtesy of a few minutes to see the car or to drive and to be able to say yes or no. Viewing was booked days ago basically they told us to get lost on the day. Saxton 4x4 policy is to grab the money and grab it quick, they are not particularly concerned with customer’s who have booked first to view, they don’t mind having low morality and low principles, but for someone selling high value cars they have no respect for customers. I wonder how the after service would look like if we had purchased the car, reviews are there for a reason, we complained to line manager Ahmed who ignored us and explained exact policy of the their owner, in a way it is grab the money and grab it quick, sell it regardless even if you upset few customers on the way And I am sure I am not the first one who experienced a kick in the teeth and won’t be last.”

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Posted 2 years ago

“We were very well attended by Joel and Ram. Well done guys keep it up with nice and quick work.”

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Posted 2 years ago

“Ruhul and sameer great service and very friendly. Lovely dealership to work with!”

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Posted 2 years ago

“Great service from both Sameer and Jenna! Very easy to deal with and extremely helpful and friendly.”

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Posted 2 years ago

“Juhel was a great help and answered all our question. he did not rush us, or push the sale. he spent alot of time with us, and we was very pleased with our new purchase.”

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Posted 2 years ago

“Last night I witnessed appalling antisocial behaviour from Saxtons which extremely disappointed me as a member of the Chelmsford community. A group of at least 7 Saxtons boys were throwing eggs and other items at the cars and vans parked on the Volkswagen outdoor gallery next to the Saxtons building. Under the Criminal Damage Act 1971, this is blatant vandalism and criminal damage to property. I cannot believe how foolish and immature these boys were behaving and in broad daylight! I'm sure other members of the public must have video footage but I advise Volkswagen to view their CCTV footage, as well as requesting McDonalds and Saxtons own. The Saxtons boys should be suspended immediately. They have completely proven the Saxtons culture. As a long supporting member of the Chelmsford community, I knew there was something fishy about this dealer, but this behaviour is completely outrageous.”

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Posted 2 years ago

“All I can say great customer service was dealt with Ruhul and Conrad also a lovely gentleman named Andy, very happy with my car highly recommend great customer service and genuine lovely clean immaculate cars , saxton4x4 really do put customers first . I will be back 👍”

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Posted 2 years ago

“Customer service was perfect took me through the price,advantage of the car and benefits Mustapha was very helpful”

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Posted 2 years ago

“Great service from Ruhul and Juhel. Can't ask for more.”

Saxton 4x4 5 star review on 3rd September 2022

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Posted 2 years ago

“Ruhul and Matt looked after me very well. A competative price and a great experience! Recommended”

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Posted 2 years ago

“Excellent service thanks to Ruhul and Maz. Literally got the keys in 3 hours and on our way. Will definately recomment saxtons plus these two helpful guys. see you again guys.”

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Posted 2 years ago

“Great customer service.”

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Posted 2 years ago

“We were Happy with how the sales processed worked from initial discussions looking at several cars ,then with discussions with Maz got down to one car we liked .We then went over and reviewed the finances and got the whole processed wrapped up by Jenna who went through all the paperwork with us and closed the purchase very quickly with us and we were very happy driving off the forecourt”

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Posted 2 years ago

“Customer service was amazing, Mustapha really helped with all aspects of my car. Servicing the vehicle before collection and really helping out in terms of finance.”

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Posted 2 years ago

“Very good experience Joe was very personal and professional . 100% would buy again and recommend Saxton to family and friends.👍 Gary.”

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Posted 2 years ago

“Excellent car, excellent service!!!”

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Posted 2 years ago

“as ever great sales team good choice of vechiles and good value for money”

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Posted 2 years ago

“Great service and vehicles as always. Well worth the flight from Edinburgh.”

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Posted 2 years ago

Saxton 4x4 is rated 4.6 based on 593 reviews