Saxton 4x4 Reviews

Name: Saxton 4x4
Address: WestwayChelmsfordCM1 3BH, Chelmsford
Rating: 4.56

4.6 Rating 593 Reviews

90 %

of reviewers recommend Saxton 4x4

Company Reviews

Questions

Metrics

4.6

Based on 593 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01245351234

Email:

m.poole@saxton4x4.co.uk

Location:

WestwayChelmsfordCM1 3BH
Chelmsford
CM1 3BH

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Saxton 4x4 1 star review on 14th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After speaking with staff, I'm very happy with thier response following my review below. A follow up appointment has been made and I will review after his appointment this weekend. Thankyou Saxon 4x4”

Helpful Report

Posted 3 years ago

“The most shocking customer personal service ever. Avoid at all costs. Staff would rather eat crisps than discuss the purchase of a 30k car.”

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Posted 3 years ago

“I think the review below sums them up perfectly.....only they forgot to add the word LYING to their 2 word review.....STEER WELL CLEAR !!!!”

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Posted 4 years ago

“To those who are looking to purchase a new vehicle do not hesitate to contact these guys, we called the dealership to find out if a vehicle was still available unfortunately it was sold however the gentleman I spoke to called Mo Khan went above and beyond to help us to find the ideal vehicle. He became more of a friend than a guy who just wanted to sell a vehicle, Mo then spoke to my wife to explain the benefits of one he has found us went through service history + spec. At no point he put pressure on us and got a sales exec to send a personal video to us, we watched it and fell in love with the car. Maff quoted the finance figures which was above our budget however Mo stepped in and helped us out to get the deal done. Mo and Maff you boys keep up the great job I’m sure your boss will appreciate the hard work! P.S - We called up 3 dealerships and they all seemed like cause of COVID they cannot sell a car to us but Saxton listened to us, sent videos and got the vehicle delivered to our door step. Once again I will be returning once my finance agreement is completed for a new vehicle!”

Helpful Report

Posted 4 years ago

Many thanks for your review. Glad the team were able to help you out during these difficult times...

Posted 4 years ago

“Reference Saxtons wanting to discuss the issues raised in my earlier F pace review below. I still have your earlier emails stating you believed it was a satisfactory paint job on what's only a used car. I also have the £250 take it or leave it offer. Seems like Saxton have said all they wanted to say but wanted it to look like they're bothered with their standard reply to my 100% accurate review below !!”

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Posted 4 years ago

“Bought Land Rover Discovery Sport. I had the most wonderful experience being honestly sold by Antonio. He made the process so enjoyable and such a wonderful day realising my dream. Thanks Toni”

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Posted 4 years ago

Glad to hear you had a great experience at Saxton 4x4. Hope to see you here again next time.

Posted 4 years ago

“Bought a Velar from Saxtons. My salesman was called Antonio. I highly recommend”

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Posted 4 years ago

John, thank you for your review and recommendation. It is appreciated

Posted 4 years ago

“I had the misfortune to buy a Jaguar F Pace from this outfit, hopefully this review will help others from making the same mistake. When you enter their impressive showroom the salesmen couldn't be more attentive, nothing is too much trouble for them. However once Saxton have your money they couldn't care less about your so called experience. Your phone calls are never returned and emails aren't much better. When someone from Saxton does bother to contact you they first try to fob you off, then tell blatant lies !!. Don't be fooled by their fancy advertising and impressive looking showroom, Saxton 4x4 are NOT a prestige car dealer. They are no better than any other dodgy second hand car dealer, the only difference is they sell much more expensive cars !! If you're thinking of buying a prestige car my advice is DON'T even think about visiting Saxton, go to a main dealer and save yourself a lot of hassle and disappointment because at least main dealers stand by the cars they sell you. I've spent £2,000 so far putting right the atrocious paintwork on the car they sold me.”

Helpful Report

Posted 4 years ago

We would like to discuss the issues raise within your review in greater detail as this does not reflect our usual service level offered to our customers.

Posted 4 years ago

“Couldn't fault the service at all, car came serviced and with a fresh mot. Max showed me the car and answered all my questions. Stacey bend over backwards to make the figures work. Can't recommend them both enough. See you both in 3 years.”

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Posted 4 years ago

Many thanks for the recommendation and your 5 star review. Much appreciated.

Posted 4 years ago

“love the new Jaguar Space thanks guys excellent car and help will be back again next year for Sure SAXTON4X4 ALL THE WAY”

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Posted 4 years ago

“Max and Stacey were amazing from start to finish, couldn't fault a single part of the service.”

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Posted 4 years ago

“Just Purchased a Range rover sport From Saxton 4x4 Dealt with Chris top Sales Guy Love the Jeep Thanks from the Sky Tv Cards Team”

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Posted 4 years ago

“thanks for your Excellent service Love the car will be back again”

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Posted 4 years ago

“saxton Have a reputable team and we have used them 4 times now love the New 4x4 Thanks Chris and team for all your Help”

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Posted 4 years ago

“Excellent service and team love the car”

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Posted 4 years ago

“Excellent service and team”

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Posted 4 years ago

“excellent service at Saxton 4x4 very happy with my new Range rover sport”

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Posted 4 years ago

“Konrad was fantastic. Great company.”

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Posted 4 years ago

“#SAXTON4X4 SAXTON 4X4 ESSEX BRENTWOOD BUYER BEWARE Bad Service Saxton 4x4 Paid £42000 for a 2016 range to ER… Paid £42000 for a 2016 range to ER sport on collection I was told by Luke he would find me the spare key after waiting for 6 weeks then told me he can’t get it from Boc and I’ll have to pay for one very disappointed also had the engine Managment light on as we drove out of the showroom and the SRS light which the RAC had to sort out Not good service at all I will use a main dealer next time not Saxton 4x4 near Brentwood”

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Posted 4 years ago

“I have just recently brought a Audi Q7 from Saxtons 4 x 4, and cannot fault the service we received. Max, Stacey went beyond what you would expect from sales, they were there to explain any questions we had, even after we had taken the car home, cannot recommend them enough.”

Helpful Report

Posted 4 years ago

Saxton 4x4 is rated 4.6 based on 593 reviews