SCANPAN Reviews

Name: SCANPAN
Address: 2319 E Gladwick St, Rancho Dominguez, California
Rating: 4.68

4.7 Rating 341 Reviews

91 %

of reviewers recommend SCANPAN

4.7

Based on 341 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

SCANPAN 5 star review on 24th September 2024

Anonymous

Anonymous // 01/01/2019

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“Received a roasting pan last Christmas and I absolutely love it. I cooks evenly and is a breeze to clean.”

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Posted 1 month ago

Hi Martha. Thank you for your comments. Happy cooking!

Posted 1 month ago

“Despite ordering this online without feeling the pan, I crossed my fingers I’d made a good choice. I wanted a larger Scanpan to add to my collection. I’m extremely satisfied with my choice! I absolutely love my new Scanpan!! Thank you!!!”

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Posted 1 month ago

Hi Michelle. Thank you for your comments. Happy cooking!

Posted 1 month ago

“I had a disappointing experience with customer service. The non-stick wok I purchased looks more like cast iron, which wasn't what I expected. I tried to return it, but the return conditions were unreasonable, leaving me stuck with woks that don’t meet my needs.”

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Posted 1 month ago

Hi Sreelatha. Thank you for your feedback.

Posted 1 month ago

“After receiving a two pan set as a gift, I loved how easy they are to use! They don't have the nonstick surface that chips or wears off. And when we cook, it gets scrapped off. These we could mix our eggs and not have a problem. And our friend has had them for 5 years without a scratch. So, we dove in and bought the larger pan, and another set for our cabin. All my old pans are all donated.”

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Posted 1 month ago

Hi Darcy. Thank you for your comments. Happy cooking!

Posted 1 month ago

“Love my new scanpans! They work as advertised. Fabulous with eggs. Looking forward to many years of non-stick cooking!”

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Posted 2 months ago

Hi B. Thank you for your comments! Happy cooking!

Posted 2 months ago

“My favorite pans ever!!! Just added to my collection.”

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Posted 2 months ago

Hi Diane. Thank you for your comments. Happy cooking!

Posted 2 months ago

“So far so amazing! I am very particular about my pans, and I have been very impressed with these!”

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Posted 2 months ago

Hi Sara. Thank you for your comments. Happy cooking!

Posted 2 months ago

“SCANPAN's major problem is not fit with other standard US sizes of pans even though the material quality is pretty good. If it makes fittable, the profit will be double. It is only for Scanpan users.”

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Posted 2 months ago

Hi Jae. Thank you for your feedback.

Posted 2 months ago

“5 stars so far. Bought first two a yr ago for camping since all they need is a wipe to clean. Light yrs from Lodge cast iron or Misen carbon steel due to no conditioning, same performance, and simple cleanup. They look brand new, so brought them in to the house and completed a TechnIQ set a month ago. Perfect so far, but my criteria is 4-5 yrs from now. Let you know.”

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Posted 2 months ago

Hi Kenneth. Thank you for your comments. Happy cooking!

Posted 2 months ago

“My 8" Pro S+ Scanpan is the best non-stick surface I've ever cooked on. I can tell this thing is going to last me a very long time. My only complaint is that the weight of the handle makes it quite easy for the pan to tip back if it's empty and it's not completely centered on the burner.”

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Posted 3 months ago

Hi Dillon. Thank you for your feedback.

Posted 2 months ago

“Never received the merchandise I paid for. Scanpan personnel failed to respond to my refund request. Had to file a dispute with my credit card company.”

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Posted 3 months ago

Hi Douglas. Thank you for your feedback. It seems our Customer Care team assisted you and followed our lost package protocols. Should you have additional questions, please reach out to our Customer Care team directly. Our Customer Care team is available Monday – Friday, 8am – 5pm (PST).

Posted 2 months ago

“I love my Haptiq frypans. They are everything the website claims. They heat quickly, cook evenly and clean up easily. They are dishwasher safe however, I never use anything other than hot water and dish washing liquid and the clean up is quick and easy. Based on my experience, I highly recommend!”

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Posted 3 months ago

Hi Loretta. Thank you for your comments. Happy cooking!

Posted 2 months ago

“I am very pleased with my Scanpan particularly knowing that I'm not adding toxins to my food; great relief. The only aspect of the pan I wish were different; I would like it to be a little deeper, it seems pretty shallow to me, but not a very significant complaint at all :-D. My daughter-in-law (a medical professional) recommended your company to me feeling you produce the best pans available on the market..”

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Posted 3 months ago

Hi Linda. Thank you for your comments. We suggest taking a look at our Sauté Pans. They have anywhere from 9.5” to 12.5” of surface area in the base, but higher sides than a fry pan. Should you have additional questions, please contact our Customer Care team directly. You can reach them by calling (877) 772-5467. Our Customer Care team is available Monday – Friday, 8am – 5pm (PST).

Posted 3 months ago

“I bought the pan set and knife block for my daughter's new apartment. She already has a Scanpan and loves it, so she also loves the new sizes she received. She particularly liked the knife block set since it did not include steak knives, which was a difficult set to find. She already had steak knives.”

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Posted 3 months ago

Hi Laura. Thank you for your comments. We are glad to hear your daughter loves the pan and knife block set. Happy cooking!

Posted 3 months ago

“I have other Scanpan frying pans in various sizes. This one with the stainless mirror finish and newer non-stick is the best yet. Absolutely love the pan. I never wash my pans in the dishwasher and don't use metal utensils. They are so easy to clean. Some of my other pans are several years old and never lost the non-stick. This pan with the stainless bottom and finish is way better than the older ones with the Aluminum bottom although they still hold up well. Scanpan is the best non-stick available.”

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Posted 3 months ago

Hi Irmtraud. Thank you for your comments. Happy cooking!

Posted 3 months ago

“I like the deep Sauté pan very much, if your company has special offer, please let me know ,I like to buy more of your pans to share with my family.”

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Posted 3 months ago

Hi BeeChoo. Thank you for your comments.

Posted 3 months ago

“We ordered the 11 piece classic set through William and Sonoma. It came with a big scratch in the bottom of the largest pan so we had to send it back And re-order it, this time delivered to our house. This one also came with a big scratch in the bottom of the same pan. Not sure How this happened! I called scan pan to see if they could just replace the one pan but they said no It was very inconvenient to have to pack up the pans again for the second time and return the entire set through William and Sonoma again. We have another very large pan from the same collection that I ordered online that we absolutely love But I’m not sure I will try a third time to get an unscratched set”

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Posted 3 months ago

Hi Lorraine. Thank you for your feedback.

Posted 3 months ago

“The best pan EVER.”

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Posted 3 months ago

Hi John. Thank you for your comment. Happy cooking!

Posted 3 months ago

“This was a replacement for a scanpan we bought about twenty years ago. I would say that the pan did it's duty for us. We did not, I should say we didn't exactly followed the instructions on use to the letter but it still performed to this day. We just wanted to upgrade.”

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Posted 3 months ago

Hi Marcus. Thank you for your comments. Happy cooking!

Posted 3 months ago

“The new pan replace an older similar pan that everything stuck to, can the old pan be reconditioned?”

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Posted 3 months ago

Hi Kenneth. Thank you for your comment. Based on what you have shared, we suggest taking a look at our FAQ page. There you will find an article that should help with the issue that you have described. What to do if my pan has started sticking? (https://www.scanpan.com/faq). If you need additional assistance, please contact our Customer Care team by calling 877-772-5467. One of our team members will be happy to assist you.

Posted 3 months ago

SCANPAN is rated 4.7 based on 341 reviews