SCANPAN Reviews

Name: SCANPAN
Address: 2319 E Gladwick St, Rancho Dominguez, California
Rating: 4.68

4.7 Rating 327 Reviews

91 %

of reviewers recommend SCANPAN

4.7

Based on 327 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

SCANPAN 5 star review on 24th September 2024

Anonymous

Anonymous // 01/01/2019

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“We ordered the 11 piece classic set through William and Sonoma. It came with a big scratch in the bottom of the largest pan so we had to send it back And re-order it, this time delivered to our house. This one also came with a big scratch in the bottom of the same pan. Not sure How this happened! I called scan pan to see if they could just replace the one pan but they said no It was very inconvenient to have to pack up the pans again for the second time and return the entire set through William and Sonoma again. We have another very large pan from the same collection that I ordered online that we absolutely love But I’m not sure I will try a third time to get an unscratched set”

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Posted 2 months ago

Hi Lorraine. Thank you for your feedback.

Posted 2 months ago

“The best pan EVER.”

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Posted 2 months ago

Hi John. Thank you for your comment. Happy cooking!

Posted 2 months ago

“This was a replacement for a scanpan we bought about twenty years ago. I would say that the pan did it's duty for us. We did not, I should say we didn't exactly followed the instructions on use to the letter but it still performed to this day. We just wanted to upgrade.”

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Posted 2 months ago

Hi Marcus. Thank you for your comments. Happy cooking!

Posted 2 months ago

“The new pan replace an older similar pan that everything stuck to, can the old pan be reconditioned?”

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Posted 2 months ago

Hi Kenneth. Thank you for your comment. Based on what you have shared, we suggest taking a look at our FAQ page. There you will find an article that should help with the issue that you have described. What to do if my pan has started sticking? (https://www.scanpan.com/faq). If you need additional assistance, please contact our Customer Care team by calling 877-772-5467. One of our team members will be happy to assist you.

Posted 2 months ago

“I have had the grill pan for two years and love it. My children are watching their children go off to college. This has changed their meal preparation so I gave my son and my daughter a Scan Pan grill to assure good meals for 1,2,3 or more who show up for a meal! Great product!!”

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Posted 3 months ago

Hi Nancy. Thank you for your comments. Happy cooking!

Posted 3 months ago

“Best non-stick pans I have ever had.”

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Posted 3 months ago

Hi Terry. Thank you for your comment. Happy cooking!

Posted 3 months ago

“I have not used the skillet long enough to determine if it warps. First impression is its sides are shorter than I thought it would be. Other than that so far it is ok.”

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Posted 3 months ago

Hi Irma. Thank you for your feedback.

Posted 3 months ago

“The 8" skillet is a workhorse in my kitchen and usually for scrambled eggs. So far this pan has worked out well- no sticking when a little oil is used. It's heavy and well made. Glad you add this pan to my ScanPan collection.”

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Posted 3 months ago

Hi Susan. Thank you for your comments. Happy cooking!

Posted 3 months ago

“Long time Scanpan fan here! Products are great and just keep buying them.”

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Posted 3 months ago

Hi Aidas. Thank you for your comments. Happy cooking!

Posted 3 months ago

“I bought my first Scanpan pots almost 40 yaesrs ago when we lived in London. I still use them. Subsequently, all of my pans, both regular and non-stick are Scanpan. I love the even heat conduction and how beautifully and easily they clean after use. Thanks Scanpan!”

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Posted 3 months ago

Hi Barbaraa. Thanks for being a loyal customer! It is fantastic to hear that your SCANPAN pots have been with you for so long and continue to serve you well. Happy cooking!

Posted 3 months ago

“Best non-stick pans on the market! They last!”

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Posted 3 months ago

Hi Rick. Thank you for your comments. Happy cooking!

Posted 3 months ago

“I have been using my CS+ pans for several months and without a doubt they are the best pans I have ever used. By following the simple use and care instructions they retain their cooking qualities and apperance. They cook very evenly and turn out perfet egg dishes time after time. I like them so well I bought a set for my daughter”

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Posted 3 months ago

Hi Michael. Thank you for your comments. Wishing you and your daughter a happy cooking experience!

Posted 3 months ago

“The Company is First Rate!! What a Company Should Customer, Focused!!!! I have used the Warranty and they more than Honored their Warranty!! No Weasel words like "Normal Wear And Tear" They Honor Their Warranty and I have Purchased ^ Pans now and Recomended them to numerous others who have Purchased!!! Way to Go ScanPan Keep it Up!!! Greg”

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Posted 3 months ago

Hi Greg. Thank you for your feedback.

Posted 3 months ago

“This Scanpan was a present from my father. My parents had their first ScanPan five years ago. They loved it so much they purchased a much larger one. Now for what everyone should know, they had an issue with the larger pan and ScanPan replaced it. My parents were so impressed they were happy to invest in a pan for me. This frying pan is the BEST I have ever had. Quality all the way. As my father said, if you have one good Pan, let it be the best, a ScanPan.”

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Posted 3 months ago

Hi Alexander. Thank you for your comments. Happy cooking!

Posted 3 months ago

“I’ve used all but 2 of my new pans several times. (Medium sauce pan and large fry pan) All the rest are fantastic. I used almost no oil in the fry pan and sauté pan. All the pans are so easy to clean. I love that. I ordered the 10 piece professional set. I feel like these pans will last a lifetime with no problems. The only negative is the lids get hot and I have to use a hot pad but I knew this would be the case with the pro set with metal handles but I really like the lids and this was my choice.”

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Posted 4 months ago

Hi Cynthia. Thank you for your feedback.

Posted 4 months ago

“While these pans were the best non-sticks we have used, the surface did not remain non-stick. Less than a year later, everything sticks to our CTX and CS+ pans. We used our CS+ for searing on our induction stovetop and outside on a gas burner, and it gave incredible browning while it lasted. We also loved it for fried rice more than the Wok, but can no longer use it for that purpose as the rice sticks no matter how much oil we use, and then just steams on top of that stuck-on burning layer. We used the CTX strictly as an omelet pan on medium heat, but now even our omelets are sticking in the center. For the price point, I assumed we would have these pans much longer, but I may have to revert back to buying cheaper non-sticks that we can replace more often.”

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Posted 4 months ago

Hi Teresa. Thanks for your comments. Based on what you've shared, we suggest you look at our FAQ page. There you will find an article that should help with the issue that you have described. What to do if my pan has started sticking? (https://www.scanpan.com/faq). If you need additional assistance, please contact our Customer Care team by calling 877-772-5467. One of our team members will be happy to assist you.

Posted 4 months ago

“Great product, nice weight to the pans. Extremely easy to clean. Would buy from this company again.”

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Posted 4 months ago

Hi Stuart. Thank you for your comments. Happy cooking!

Posted 4 months ago

“Excellent wok! Food cooks evenly and oil/grease spatter is minimal. Perfect size.”

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Posted 4 months ago

Hi Susan. Thank you for your feedback! We are glad to hear you are enjoying the Wok! Happy cooking!

Posted 4 months ago

“The handle was too hot to use without a mitt after 10"”

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Posted 4 months ago

Hi Jillian. Thank you for your feedback.

Posted 4 months ago

“The first thing that attracted me to scam or design. Secondly, I was looking for a fry pan with a nonstick quality second to none. I was willing to pay for that. I had heard about the quality of this product and I took a chance. I have been rewarded by having to my collection after the first, and I’ve gone back for seconds and thirds. That should tell you what I think about the product. The second thing that interest me was how well the product was backed up by the company itself. when I perceived a certain fault in the frypan, I wrote to the company and they did not quibble with me. The pan was replaced with hardly bother. I’ll be going back again to replace other pots and pans in my collection.”

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Posted 4 months ago

Hi Greg. Thank you for your feedback. We are thrilled to hear that you are happy with both the fry pan and our customer service. Happy cooking!

Posted 4 months ago

SCANPAN is rated 4.7 based on 327 reviews