SCANPAN Reviews

Name: SCANPAN
Address: 2319 E Gladwick St, Rancho Dominguez, California
Rating: 4.68

4.7 Rating 327 Reviews

91 %

of reviewers recommend SCANPAN

4.7

Based on 327 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

SCANPAN 5 star review on 24th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To say I love my new Scanpan Pro S+ cookware set is an understatement. I've been buying cheap sets of non-stick pans (under $150 for the set) and they last maybe a year if I'm lucky. After seeing the Scanpan on display at Sur La Table, I decided to spend the extra money and buy the set. I'm so glad that I did! They are attractive, very durable, and amazing to cook with AND the cleaning is so easy that I don't even mind doing the dishes! This is the best $400 I've ever spent. These pans are going to last years.”

Helpful Report

Posted 1 year ago

Hi Kimberly. Thanks for your comment. Enjoy and happy cooking!

Posted 1 year ago

“We have had our Scanpan cookware for over forty years and we continue to enjoy them. On one occasion, we had an issue with the coating and Scanpan replaced the skillet after some negotiation.”

Helpful Report

Posted 2 years ago

Thanks for your comment. Happy cooking!

Posted 1 year ago

“Great pans, last for years.”

Helpful Report

Posted 2 years ago

Hi Shahrzad. Thanks for your comment. Happy cooking!

Posted 1 year ago

“Half of my items have not yet been delivered, so it is highly frustrating and difficult to provide a review.”

Helpful Report

Posted 2 years ago

Hi Jeannette. Thanks for your comment. It looks like you have been assisted with this issue by our Customer Care team. If you have additional questions or concerns, please feel free to reach out to them directly. Our team will be happy to assist.

Posted 2 years ago

“I love scanpan, but fedex never delivered the items. At this point, I’m not sure where they are.”

Helpful Report

Posted 2 years ago

Hi Michael. We're sorry that you didn't receive your package. We've forwarded your concern to our Customer Care team. Someone will reach out to via email to assist you.

Posted 2 years ago

“I have cooked for close to 50 years and this is the best cookware I have ever used. It heats evenly and is exceptionally easy to clean and even goes in the dishwasher. You can use metal with it even though it’s nonstick. Oven safe as well! Lids are clear. I have converted all of my old, top of the line cookware to Scanpan and am now giving it as gifts to family.”

Helpful Report

Posted 2 years ago

Hi Phyllis. Thanks for your comment. Happy cooking!

Posted 2 years ago

“I love my pans. The website is a bit sluggish, but customer service was helpful.”

Helpful Report

Posted 2 years ago

Hi Margaret. Thanks for your comment. Enjoy and happy cooking!

Posted 2 years ago

“I have had scan pans for about 20 -25 years and always like them. In the last year they showed some pitting so I decided to get new pans. I upgraded and bought the https://collector.reviews.io/scan-pan/product?token=bV9gAyDvvodPa%2FchG7eCKzzMeD1LmUM5cYLvUJRZ7SBulZQd5gfHZVWfE8kfL22M7drFaa8tCMMCkwzjlqv8YHoXTNbC%2F4YVlecNRbm22uSCPIrk7vs1p9yYBIMiUCeo. What a delight. They cooks so evenly. They clean up great. I love them.”

Helpful Report

Posted 2 years ago

Hi Peggy. Thanks for your comment. Happy cooking!

Posted 2 years ago

“We absolutely love our SCANPAN products. The durability and quality are excellent. I like that they can go into the dishwasher and are safe to use metal utensils with. They work well on our gas stove. The only thing I have a tiny complaint about is that there was a minor flaw in one of the lids around the glass. I think this may have an impact on the seal of it and it also does not look as beautiful as the rest of this set, which I find incredibly attractive in comparison to others we may have considered outside of SCANPAN. Overall, we are glad to have made the purchase and would recommend this product and company to others. I also appreciate that when I needed assistance after my purchase and had a question, the company was there for me. Customer service was incredibly helpful and kind while assisting with my concern between purchase and receipt of my item.”

Helpful Report

Posted 2 years ago

Hi Hope. Thanks for your comment. Happy cooking!

Posted 2 years ago

“Good quality”

Helpful Report

Posted 2 years ago

Hi Roger. Thanks for your comment. Happy cooking!

Posted 2 years ago

“So far, so good. They take a LONG time to heat up which is a pain. Tried eggs w/o butter and they stuck. With butter though, they were fine. Pan cleans easily. Flat bottom is heavy and stays flat. This is good.”

Helpful Report

Posted 2 years ago

Hi Linda. Thanks for your comment. You may wish to warm the pan using low to medium heat. This may shorten the time it takes warm the pan. Happy cooking!

Posted 2 years ago

“i love my scanpans. i ordered a knob for my lid. i was a little surprised when the shipping and handling was more than the order. But I'll keep using my scanpans.”

Helpful Report

Posted 2 years ago

Hi Linda. Thanks for your comment. Enjoy!

Posted 2 years ago

“Bought this to replace the original scan pan which developed a coating on it. I wasn’t sure if it would be covered under warranty.”

Helpful Report

Posted 2 years ago

Hi Mark. Thanks for your comment.

Posted 2 years ago

“These are simply the best pots and pans I've ever owned. I bought a complete set of ScanPan cookware 21 years ago - all the pots, pans, and skillets I needed plus a griddle. They've been fantastic! My only issue was I bought a new home that had an induction stove, and none of those were compatible with induction. So my kids have inherited my old set of ScanPans and I bought the replacement pieces which I will certainly own until I die (hopefully another 40-50 years from now). Absolutely the best product on the market for non-stick, professional cookware that goes from stovetop to oven. I couldn't be happier with them!”

Helpful Report

Posted 2 years ago

Hi Kendra. Thanks for your comment. Enjoy!

Posted 2 years ago

“My wife wanted one and asked me to order it. I never got it. FedEx said they couldn't deliver it to my house. When I called them, they said I had to pick it up at a FedEx store that was over an hour drive from my house. I told them to send it back. I called Scanpan to alert them to the return and why I sent it back. The person who answered the phone didn't care about anything I had to say. This was a two hundred dollar sale. I would have agreed to have it shipped again if you had been interested in selling the pan.”

Helpful Report

Posted 2 years ago

“This particular purchase was a gift for my son. I own Scanpans and love them. This gift is a different brand of scan pan than mine, but my son swears by it!”

Helpful Report

Posted 2 years ago

Hi Patti. Thanks for your comment. We are happy to know that your son loves his SCANPAN cookware!

Posted 2 years ago

“These pans are fantastic. I've only used them for a couple weeks at this point but I'm loving everything about them so far.”

Helpful Report

Posted 2 years ago

Hi Ryan. Thanks for your comment. Happy cooking!

Posted 2 years ago

“Great pans!”

Helpful Report

Posted 2 years ago

Hi Paula. Thanks for your comment. Happy cooking!

Posted 2 years ago

“I was making a lasagna with my beautiful ScanPan roaster and I thought, wow I wish they made frypans. Well imagine my delight when my HaptlQ frypan came this month. It is so beautiful to look at and a dream to use. I don't think you could get something to stick in it if you tried. I am a huge fan. I wonder what else they have ❤️”

Helpful Report

Posted 2 years ago

Hi Cathy. Thanks for your comment. We hope you enjoyed your lasagna!

Posted 2 years ago

“1st time buying SCANPAN and am completely satisfied with my purchase. The nonstick is amazing. The handle is tight and secure. Food cooks evenly. Hand washing the pots and pans is a breeze. I wish I made this purchase years ago!”

Helpful Report

Posted 2 years ago

Hi Paul. Thanks for your comment. Happy cooking!

Posted 2 years ago

SCANPAN is rated 4.7 based on 327 reviews