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Scootaround Rentals Reviews

4.5 Rating 2,185 Reviews
88 %
of reviewers recommend Scootaround Rentals
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Location:

7703 Kingspointe Pkwy #400,
Orlando
Florida
32819

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Scootaround Rentals 1 star review on 30th June 2024
Doc Graves
Scootaround Rentals 5 star review on 1st November 2023
SUSAN HOLLENSBE
Scootaround Rentals 5 star review on 1st November 2023
SUSAN HOLLENSBE
Scootaround Rentals 5 star review on 8th October 2023
Sandra Smith
Scootaround Rentals 5 star review on 10th September 2023
KERRY MCCRAY
Scootaround Rentals 5 star review on 10th September 2023
KERRY MCCRAY
Scootaround Rentals 5 star review on 10th September 2023
KERRY MCCRAY
68
Anonymous
Anonymous  // 01/01/2019
I appreciate the pricing being affordable. And excellent service with delivery and pick up.
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Posted 1 year ago
Very good Service. Thank you.
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Posted 1 year ago
Scooter never worked properly and your customer service was horrible.
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Posted 1 year ago
I appreciate the mobility that Scoot Around provides for me in all of my travels.
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Posted 1 year ago
I've used Scootaround many times but my most recent Boston-area rental experience was awful. I booked on-line and was called about an hour later by one of your reps. Ultimately, she canceled the contract because the Boston Marriott-Newton was 10 mi out of the delivery range. Then why did your website confirm my order? It turns out the delivery vendor was Scootaround-owned...so why didn't Scootaround approve the delivery? I even said I would pay more for delivery. However, I received a cancellation email. Then 2 weeks after having not received a credit on my credit card, I called. I was told because Scootaround canceled the scooter, the credit should have been processed within 48 hrs. It was but I've since received my credit.
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Posted 1 year ago
I reserved and paid for my scooter rental in July 2022 for my August 2022 cruise. Scooter was never delivered to my stateroom and I was without a mobility scooter for my entire cruise. Attempted to contact your company multiple times and no one helped. To this day I have not received any response from anyone to tell me what happened. Never received the refund I was promised and ultimately had to dispute the charge to get my money back. Now here it is a whole 7 months later and you are asking for me to review and rate your service. My trip was ruined and I will NEVER use your company again. The absolute worst! If I could rate -0 stars I would.
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Posted 1 year ago
We have rented from scootaround 5 times thank you
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Posted 1 year ago
Great customer service and scooters always in great condition!
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Posted 1 year ago
Great scooter!
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Posted 1 year ago
Very good!
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Posted 1 year ago
Excellent. On time with the correct, as ordered equipment.
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Posted 1 year ago
You enable e to enjoy my trips that I would be unable to do without a scooter or wheelchair.
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Posted 1 year ago
It was a simple rental and I have rented before several times
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Posted 1 year ago
Great customer service. Meeting us at door makes the trip so much easier. Thank you!!
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Posted 1 year ago
Always outstanding
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Posted 1 year ago
Delivery and pickup were very easy and the scooter ran great all week.
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Posted 1 year ago
The experience was good; woman on the phone when I ordered was good and very polite, Price was good. Scooter was at the hotel Bellstand when I arrived. Unfortunately en route from Orlando Convention center on 1/17 somebody opening the door for me let it go prematurely. It swung shut as I went through and broke my ankle. Scooter was undamaged. I am still dealing with consequences two m later. The ADA door from Conference center to walkway to Hyatt was broken which is why this happened.
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Posted 1 year ago
I rented a scooter three times last year for three different cruises. The ordering process is easy and service the day was on time.
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Posted 1 year ago
MY SCOOTER RENTALS WITH YOU GUYS , AND THERE HAVE BEEN A FEW HAVE BEEN EXCELLENT . AND I AM GETTING READY TO BOOK IN SEPT. A CRUISE WITH CARNIVAL IN EUROPE AND WILL BE CONTACTING YOU AGAIN.
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Posted 1 year ago
Professional and courtesy staff to ensure everything was delivered on time and to the right location.
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Posted 1 year ago
Scootaround Rentals is rated 4.5 based on 2,185 reviews