“The people from Scoot Around were very nice and pleasant to deal with. My scooter worked well all three days that I rented them. the scooters were also very comfortable and fairly easy to handle.”
“The rental experience was fine, but the bill I get yesterday for got 3 times what the actual cost was a little disconcerting. I called your help-line and after doing some checking the girl said that I could ignore erroneous billing.”
“During my last rental aboard the Carnival Venicia, first, the scooter was not waiting for me in my cabin. I had to go to the ship's customer service to request the scooter. The scooter would surge and started to wobble a little on the third day but still worked. I spoke with Carnival customer service and was told they did not have a replacement and to ride it as is.”
“When our electric wheelchair broke, your scooter rental saved our cruise! The scooter was easy to rent, easy to drive, and easy to charge. The one drawback was the weight precludes being able to use it on excursions. It would add more versatility if
the scooter was higher off the ground and weighed less.”
“We rented two scooters and a POC. The POC was delivered to our room and the scooters we picked up right before we went to the cruise terminal and returned to Scoot-around when we got off the boat. Thank you for your help with our needs.”
“The Scoot Around saved our vacation! My wife hurt her back before boarding our cruise ship, and the scooter gave us much needed mobility. The basket was a plus for our stuff too! Thank you! 😊🙏”
“I have never had the need before to rent a scooter however due to recent health issues and being at the huge Premier Orlando convention, I was fortunate to have a scooter available to rent. The people there were very helpful and courteous. I rented for two days and I will do a rental again next year.”
“Renting a scooter for an employee @ ICSC '23 from Fed Ex @ LVCC was a great experience.
Fed Ex CSR Ryan & Mary were top notch.
I cannot say the same for my experience when contacting Scootaround's main number in Las Vegas.
Your CSR was useless, provided zero basic knowledge, rude & did not have interest in assisting me.”