“The lady that always helps me and I believe her name is Alicia and I'm sure I spelled that wrong but she is phenomenal every time I call to rent the scooter for a cruise. I don't know if there's any other companies but even if there is I won't use anybody but this one.”
“I used Scoot Around for my Alaska cruise and found them convenient to access at the ship terminal. (Outside) Good job!
When I used them on my Mexico cruise, I had to traverse the whole ship to get to my room, where the scooter had been placed. Not so convenient to do all of that walking, which is why I need a scooter.”
“So appreciate having a scooter waiting for me on my cruise. It makes all the difference in the world. So easy to call and arrange. Everyone I have spoken to has been so nice and helpful!”
“Great company. Have used them for cruises for many years. Originally the scooter was for my husband. He has sinced passed away and recently it has been for me. The scooter is ready before you board the ship and easy to return.”
“Have used them 3 times when I gone out if town. Excellent customer service! They drop off the scooter at the hotel where I stay and pick it up when I leave. The scooters have are wonderful”
“We have used a scooter from Scootaround the last few cruises for my husband who has mobility issues. We have never had any issues and it has allowed him to have great cruise experiences. We will be renting again later this year.”
“You were a pleasure to work with. My scooter was waiting in my cabin for me just as I was told. And I was able to leave the scooter in my cabin for pickup.”
“When I originally ordered my scooter the young lady said that it would be delivered to my hotel… the Rosen by 10am the next morning.. so I went down early to be there when it arrived… by 10:15 am I called the office and was told that I it wasn’t coming to my hotel but that I was to pick it up at the event… I booked this because I had foot surgery and only walk short distances… but I had to walk from the Rosen Hotel over to the Convention Center… not usually a problem for me but with foot surgery… it was a issued… I get there and they could not have been nicer and more helpful… after the set me up … and I am on my way… I received a call from your office who told me that I need to take the one that I was just given at the venue… go back to the hotel to pickup my scooter… we to
The location at the event an was told that I was to keep the scooter I had and he would take care of the request for mr to return the scooter … that team at the location was just AWESOME… the young lady I spoke with.. didn’t seem to
Know what she was speaking about….”
“I don’t understand since Covid has subsided why renting from is sooooooo stressful
Communication is most difficult right now and I am not gonna be renting from you for quite a while after my experience last year in Las Vegas You have too many rules now and I don’t understand why”
“I haven’t used the scooter yet but my interaction with your representative wasn’t good. Very difficult to understand. I’m still not sure about picking it up and where to leave it after cruise. If someone could call me and clarify that I would appreciate it. My callback number is 561-235-1916. My name is Pat Ellis.”
“The personnel are always helpful. Where the scooter is picked up and dropped off is very convenient. Renting the scooter enhances our enjoyment of our cruise.”
“I always love the scooter. I am grateful to be able to afford the service. Thank you so very much and I am trying to make up my mind about outright purchasing one for my husband. I am saving up my coins in order to purchase one in the near future. God Bless each and every one of you.”