“I rent from Scoot Around whenever possible...when given a choice, I always choose Scoot Around. Your service is excellent...your "customer service" is both warm and professional. Scoot Around has never disappointed me...rare in today's world.”
“The lady that always helps me and I believe her name is Alicia and I'm sure I spelled that wrong but she is phenomenal every time I call to rent the scooter for a cruise. I don't know if there's any other companies but even if there is I won't use anybody but this one.”
“I used Scoot Around for my Alaska cruise and found them convenient to access at the ship terminal. (Outside) Good job!
When I used them on my Mexico cruise, I had to traverse the whole ship to get to my room, where the scooter had been placed. Not so convenient to do all of that walking, which is why I need a scooter.”
“So appreciate having a scooter waiting for me on my cruise. It makes all the difference in the world. So easy to call and arrange. Everyone I have spoken to has been so nice and helpful!”
“Great company. Have used them for cruises for many years. Originally the scooter was for my husband. He has sinced passed away and recently it has been for me. The scooter is ready before you board the ship and easy to return.”
“Have used them 3 times when I gone out if town. Excellent customer service! They drop off the scooter at the hotel where I stay and pick it up when I leave. The scooters have are wonderful”
“We have used a scooter from Scootaround the last few cruises for my husband who has mobility issues. We have never had any issues and it has allowed him to have great cruise experiences. We will be renting again later this year.”
“You were a pleasure to work with. My scooter was waiting in my cabin for me just as I was told. And I was able to leave the scooter in my cabin for pickup.”
“When I originally ordered my scooter the young lady said that it would be delivered to my hotelā¦ the Rosen by 10am the next morning.. so I went down early to be there when it arrivedā¦ by 10:15 am I called the office and was told that I it wasnāt coming to my hotel but that I was to pick it up at the eventā¦ I booked this because I had foot surgery and only walk short distancesā¦ but I had to walk from the Rosen Hotel over to the Convention Centerā¦ not usually a problem for me but with foot surgeryā¦ it was a issuedā¦ I get there and they could not have been nicer and more helpfulā¦ after the set me up ā¦ and I am on my wayā¦ I received a call from your office who told me that I need to take the one that I was just given at the venueā¦ go back to the hotel to pickup my scooterā¦ we to
The location at the event an was told that I was to keep the scooter I had and he would take care of the request for mr to return the scooter ā¦ that team at the location was just AWESOMEā¦ the young lady I spoke with.. didnāt seem to
Know what she was speaking aboutā¦.”
“I donāt understand since Covid has subsided why renting from is sooooooo stressful
Communication is most difficult right now and I am not gonna be renting from you for quite a while after my experience last year in Las Vegas You have too many rules now and I donāt understand why”
“I havenāt used the scooter yet but my interaction with your representative wasnāt good. Very difficult to understand. Iām still not sure about picking it up and where to leave it after cruise. If someone could call me and clarify that I would appreciate it. My callback number is 561-235-1916. My name is Pat Ellis.”