“New policies to pick up scooter at the dock was wonderful staff was great and made boarding a snap. I will always use scoot around on all future cruises.”
“Our sales representative was the Best! She was very thorough. Unfourtunately she had to get off the
call alot (not due for her). Evidently ya'll are having problems with your software.
I tried a week ago with Vanessa and then someone Sunday and was never called back. Rachel
said you were having software problems.
But back to Rachel, she was probably the most helpful I have had with Scootaround!!”
“The hoyer lift never showed up. We had such a hard ship and if I had my way I would never use your serves again, Norwegian has you on there cruises. I did talk to them about that to. And maybe getting a contract with special needs at sea!!”
“One of the two scooters that I rented was not charged when brought to the Ship's Cabin. I had to lift the heavy battery and put it in the scooter without any directions. The scooter was put into the cabin which it should not have been making it difficult to turn around and move it out. The basket was not attached properly and I had to get help from the ships repair people to help me get the basket attached properly to the frame of the scooter. I hope you don't do this in the future.”
“As usual Scoot Around was wonderful to work with… I have rented a scooter from them several times over the last 5 years. The staff is very friendly and efficient. I plan to use them in the future! Thank you for making it so easy to rent and get around !!”
“I have used Scoot around on all my cruises, they are easy to use and come fully charged on pick-up. They navigate around corners with ease and are easy to store away. The pick-up and drop-off are easy processes and I will use them again for future cruises.”
“It has always been my pleasure to rent from scootaround. The scooter was well-equipped and the personnel was courteous, accommodating and personable. You will.always be my choice wherever I go. Thank you”