“Everything went very smoothly from reserving a scooter to picking one up outside the terminal to using it and then returning it. When I returned it, the person in charge went with me to where I got my next transportation so I would not have to walk very far.”
“It was for my mother. It was easy to order, easy to find at cruise terminal and ram great during cruise my stress was much better knowing she had a reliable scooter”
“The unit died at Arlington Cemetery. A call was made to appraise of situation. I was told no one was available to help until 5 PM. Cemetery closed at 4. I was allowed to use a room to try and charge to get back to hotel. It was scary taking train back not knowing if I could get there. I was promised a 200.00 rebate on cost of rental which never was done. A replacement battery came overnight, but my son pushed me 7 miles around the square so I didn’t lose an afternoon of my trip.”
“The equipment was less than ideal. It pulled to the right, was scratched, covered with half removed decals and had a front wheel that was damaged. We used Scoot Around last July and had a great experience.”