“The ease of picking up scooters was surprising. Everything was ready for pick up. Received a few easy instructions from staff and we were on our way. Friendly staff and excellent service made it a great experience.”
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a less than ideal experience with our product. We always strive for excellence, and we appreciate your feedback so that we can improve.
We'd like to personally assist you further. Please reach out to our team at info@scootaround.com and reference your username and review id number. We'll be happy to help you resolve any issues you're experiencing.
Thank you again for your feedback. We value your business and we're committed to providing you with the best possible experience.
“I was very grateful to get a scooter even for one day, because it helped me get the lay of the land (convention center). After the convention, when I got back to my computer, I noticed I did receive emails about scooter reservations, but they arrived the day after I was already on-site. Not very helpful for me to apply for in advance.”
“Your representatives were very friendly and even remembered how to spell my first name. The only complaint I have is that I had to turn in my scooter before noon on Sunday.”
Thank you for your feedback, we are sorry to hear this. This is not the experience we want you to have as we always strive for excellence, please reach out to our team, info@scootaround.com, and we can personally assist you further. Please be sure to reference your review/ username.
Thank you for your feedback, we are sorry to hear this. This is not the experience we want you to have as we always strive for excellence, please reach out to our team, info@scootaround.com, and we can personally assist you further. Please be sure to reference your review/ username.
“Thankful to have had the scooter on my cruise! I really saved my life. I was able to enjoy events and places I was not going to be able to go because I cannot walk very far right now. Thank you so much for giving me the opportunity to enjoy my vacation with such a reliable and fun scooter!”
“I would not have been able to participate in the convention if I didn't have the scooter. I could zip around from place to place since my mobility was enhanced because of the scooter. The ladies who issued the scooter were always very gracious and fun.”
“I throughly enjoyed using my scooter aboard the Westerdam cruise last week!! No problems, and the people I spoke with concerning renting the scooter were very gracious and kind,
We will definitely use Scooteround if the need arises again,
Thank you, Mary Ellen Pundt”
“I am a large person and was very happy with the power of the batteries that let me go from Convention Center to the hotel nd bsk 2 r 3 times per day.
They just need mirrirs for bacing up.”
“Thank you !!! - this device really helped my mom get around on the cruise - easy to use and keep charged and the staff in Seattle cruise pier were super nice - will definitely use again”
