“Scootaround is not accommodating with their pick up times which effected the end of my vacation. This is the second time their schedule was more important than the customer. There won't be a third time.”
“Whenever we attend a car show we rent a scooter. We've never had any problems with the scooters. The staff are very knowledgeable,friendly and attentive. I do wish they had a refund policy as our last show was rained out and for the last day we didn't even use a scooter. Would be nice if they would put a one day credit towards our next rental!”
“I loved the scooter so I got myself one. and the salty switch under the seat went out. I called Michael Yaremus. I missed his call. He went on vacation last Thanksgiving 2022. I called him and no returned calls.”
“We rented 2 scooters and they were charged and ready to go. As instructed, they were in our cabin when we arrived. So happy! They worked well, no problems.”
“Everything was fine although instead of being in my cabin, the scooter was waiting for me as we boarded the ship. This worked out well. What I don't like is having to leave the scooter in the cabin on the day of departure.”
“Appreciate that the scooter is in the cabin when we board the ship. But, we've had issues with the chargers. Fortunately, on our last cruise our cabin attendant was able to find us another charger to use. But, on a previous cruise we were not as lucky and the scooter couldn't be used. Had to resort to using a wheelchair. But in both instances you compensated us for our inconvience. That is why we continue to use Scoot Around.”
“The Scoot Around was given to me with a fully charged battery, & in a clean condition. Everything worked fine throughout the 10 hrs or so that I had it. I'm fully satisfied with the entire process of renting & using it for the day. I will rent another for a day for the 2023 Erie County Fair.”
“Scoot Around is dependable and easy to work with. When having to cancel our plans they gave us a credit that we used on another trip. LOVE Scoot Around and their scooters!”
“Was grateful that the chair was waiting on the ship but the chair was OLD and one foot rest would not stay up so when he got in or out of the chair he was hit by the steel rest. VERY disappointed and once we sailed NOTHING I could do about it.”