“could not get the thing to move. Battery was on a full charge, key was on, it was in gear, brake was off. did not know where to turn to for help. figured it was not the ships problem.”
“Very simple, fast, and efficient on checkout. I would have liked to get documentation upon the return of the scooter. As a member, I receive this service complimentary. I was concerned there was a $1.09 on the Checkout contract but that was disregarded.”
“It seemed like it was more confusing when we came to pick up our scooters. Other years it was easier when we gave our name and you brought a scooter to us! I have been renting for many years!”
“The use of the scooter was perfect. But the pick up & drop off location were not identified and were in the middle of the event and not near either Tram stop, thus making the walk to and finding the area both time consuming and difficult.”