“I have rented numerous scooters for cruises and vacations. Everything has always been great up to the last rental on our Alaskan cruise. The scooter was not in the best shape. It did work fine, but in shabby condition. Also, there was an added charge for getting in one cruise port, and leaving in another. These stay onboard, so I don't agree with the extra charge. Overall, satisfied.”
“I was disappointed with the wheelchair. We were given a different chair than we ordered. My daughter needed the leg supports and the chair we got didn’t have it. When I brought it to the desks attention I was told “that’s the ones they have”.”
“I was told. Any problems with scooter. There would be a back up on the ship. Instead I had to Google how to problem solve. For 3 hours the second night..”
“I loved the Soot Around Scooter. It gave me a sense of independence at the conference and my family didn't have to be with me every minute. i was able to go where I wanted to go and when.”
“I rented a scooter from Scootaround in 2022 for use on a cruise to the British Isles out of Amsterdam. The scooter was in my stateroom upon my arrival on the ship, as arranged. It functioned as advertised and was easy to operate. I did not take it ashore because the weather was miserable and we had no wish to get soaked. I did enjoy using it onboard as it was a large ship (Celebrity Apex) and I have difficulties walking any distance of consequence. At the end of the cruise I left it in my stateroom as arranged.”
“This was our first time renting a scooter and everything from booking the scooter to instructions on use were clear and easy. The scooter was delivered to our hotel and picked up from the hotel front desk at the conclusion of our rental period. The scooter was fairly easy to transport in the back of a mini van we rented. Once was disassembled and assembled once, it was fairly easy to do each day or at each of our stops. The battery lasted us through the entire day and then some. This was such an important addition to our vacation. My sister would not have been able to experience all that we did or she would have been miserable within herself.”