“My walker was in my room when we boarded the Cruiser just as I had been told.
It worked great.
If I had not rented the walker from Scoot Around, I would have had to stay in the room.
I was able to Scoot Around with the rest of our group of 13.
You picked it up after we got off the ship. Thank You for everything.”
“I was very happy with Scootaround and the power chair I had in January and February. When I ran into a problem because of the airline cancelation of flights.
The person I spoke with said that because of the problem they might be able to help if we cancel the power chair. But we chose not to cancel the rental of the chair o the Hawaiian trip which we had to cancel because of the airline cancelation of my flight 3 times.
It was because of the lady decisions we use you again and that the equipment was in very good condition.
Thanks”
“The scooter rental with Scoot Around was efficient and reliable. The staff was on time for the rental, pleasant, and knowledgeable. Thank you for your good, personable service!”
“Everything went well the scooter was perfect as I am in a wheelchair at home was great to have on my cruise loved it, going on another cruise end of October and have booked another scooter, thanx for your sevice”
“The scooter did not hold a charge. I spent a full day of my vacation trying to get this worked out in a completely different state then the actual rental was made. The refund that I received was less then adequate for the turmoil, stress and agony of having to deal with you people.”
“Only rented for cruises…3 times so far! One phone call is all it takes! Delivery on time on ship! Operationally perfect. Absolutely nothing to complain about!! Thank you!”
“The wheelchair was delivered to the cruise ship as expected. However, it was an absolute mess! For the price I paid, I would have expected something in much better shape. The right wheel was so worn out that it could barely be pushed on the carpeted hallways and rooms. The left wheel bearing was shot, and it made a jerking ride same a clacking noise. My father was very heavy, hence we rented a bariatric chair, and the condition of the chair made the entire week miserable on we that had to push it. There is no possible way I would ever rent from this company again. The rental was almost as expensive as buying a chair and throwing it away at the end of the trip. And, being on a cruise, there was nothing I could do once we were onboard. I contacted the company after the trip but go no response. Awful, awful company.”