“I have used Scoot Around several times in the past couple of years. I also are going on a cruise in early April and will call him this week. The people in the office handle my request professionally and deliver the scooter to my room on the ship the equipment is first class and couldn’t go on the cruise without them.”
“Scoot Around provides a very important service for very special people. The process is very easy and the delivery people were very kind, and knowledgeable. and helpful. Thank you”
“the scootaround was fine. FYI , the standard inside rooms, balcony rooms on a cruise ship DOORS are really not wide enough to get the scooters in without some precise manuvering .
I thought i was going to beat up door trying to get in at times. A handicap room on ship costs more.”
“I was very satisfied with all you did my equipment was there on time and all was good. Thank you. I will be needing your services again in August 2023... I was on a 14 day cruise to Panama Canal.”
“Scootaround is the best they are reasonablly priced, scooters are easy to maneuver and they always have scooters available. Access to the scooters are very easy. I use them every time I go on a cruise. I highly recommend them”
“I rented the scooter round scooter for my cruise and it's the best thing ever Price for the scooter rental For the 7 days was great picking picking up the scooter before the cruise was easy and fast. I would recommend anyone with a disability to rent. A scooter whenever you can”
“Staff is very efficient and always delivers what I need. They handle everything well- even last minute add on days. Wish Terminals gave them larger wait areas for us with seating while waiting for scooters to come off the previous cruise. Always refer to and use Scootaround- I need the scooter to travel and can’t trust the airlines with my personal scooter!”
“The experience was satisfactory except for the fact that the location did not open until the time the event opened which caused long lines in the heat. Also, only one person was handling the check-in.
It would have been much more expedient to have the location open 30 minutes before the event opening.
Most people who are renting these scooters are elderly or have difficulty getting around.”
“The first time I called I was told that there was no one in the area to rent a scooter to me. I thought it was strange and called a second time, this time I was able to lease a scooter. Strange!
Great customer service the second time.”
“The last time I rented from you was November 2022 in Miami it was a night mare.. you were not there at the port ....had to go on ship without a scooter... had to make go on ship without and was told one Would be delivered to my cabin....my daugHter when to customer service and argued with tHem until 11:00 pm....after;spending day walking I had a heart spell and had to rest in bed for a day..... but all the other times at cape Canveral I have loved the rental process.....thank you for caring....I think I should get one free rental for the trouble we when through......God Bless”
“The scooter wasn’t big enough for her it tipped over on her. That scooter should not be used for anybody over 225 pounds maybe at the most maybe 250 pounds but not at my wife’s weight of 290. We definitely wouldn’t recommend you to anyone and wouldn’t use you again unless we don’t have any other choice.”
